Pet Care Associate Resume Example Annenberg Petspace

Aria

Wright

Professional Summary

Energetic Pet Care Associate capable of tackling new challenges in busy work settings. Team-oriented with compassion for cats, dogs and other domestic pets. Seeking new opportunity working with animals to create dynamic play sessions.

Skills

Pet feeding and care
Positive pet interaction
Pet exercise
Pet waste removal
Customer service and assistance
Species-specific temperament knowledge
On and off-leash walks
Animal grooming tools
Examining animals
Compassionate

Responsible
Motivated
Communication skills
Personable
Outgoing
Loves animals
Analyzing fish health
Grooming and bathing
Pet first aid and CPR certified

Education

El Camino CollegeTorrance, CA09/2019High School Diploma

Work History

Annenberg Petspace- Pet Care Associate
Playa Vista, CA07/2018 - 09/2019

Cared for sick or injured animals by seeking out veterinary care and notifying owners
Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites and hair mats
Picked up and placed animal waste produced in public areas in proper receptacles
Spoke to customers regarding lodging, grooming, daycare services and pricing and cross-sold additional items, including dog treats, pet food and toys
Walked pets outside 2 times per shift to prevent accidents in group play areas and on bedding
Greeted pet owners and performed intakes to go over array of available services, outline costs and determine special needs of animal while in care
Welcomed customers upon arrival and ushered pets to holding kennels or group play areas
Supervised animals during group play sessions, checking for aggressive behavior and to prevent biting among dogs

Rover.Com- Dog Sitter
Torrance, CA06/2019 - 08/2019

Kept animal coats clean and healthy with regular washing, grooming and trimming
Supported optimal animal health and comfort with frequent bedding changes
Mixed and administered special food formulas to individual animals based on unique dietary needs
Organized full-service care for regular customers, including picking up and dropping off animals and client locations
Followed all pet care instructions, including dietary needs and medication regimens
Exercised animals regularly with walks and rigorous play activities
Greeted pet owners and performed intakes to go over array of available services, outline costs and determine special needs of animal while in care
Restocked supplies and rotated items to keep teams efficient and prevent expiration of perishable goods
Communicated effectively with clients by phone and text to determine appropriate pickup times
Managed and ensured pet safety and wellness in owners' absence
Maintained and updated daily log of time spent with dogs for calculating payments, itemizing activities and services provided
Collected animal waste produced on walks and discarded in trash or approved receptacles
Watched animal behaviors and completed examinations to identify illnesses, injuries or potential diseases
Maintained clean and organized boarding areas to promote animal wellbeing
Administered medications or wellness protocols including parasite preventative, vitamins and supplements, and treatments for acute conditions
Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases
Changed bedding weekly to promote optimal health and comfort for each animal
Observed animals and conducted examinations to identify signs of injury, illness or disease

Justice- Sales Associate
Torrance, CA10/2018 - 01/2019

Moved materials to designated staging areas.
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Trained and developed Justice's in company processes, product knowledge, customer service and selling techniques.
Educated customers on promotions to enhance sales.
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Prepared merchandise for sales floor by pricing or tagging.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Maintained records related to sales, returns and inventory availability.
Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Engaged with customers to effectively build rapport and lasting relationships.

Chick-Fil-A Inc.- Food Server
Torrance, CA08/2017 - 02/2018

Organized and replenished supplies at food stations to optimize team performance
Loaded trays with accessories, including eating utensils, napkins and condiments
Greeted incoming guests and managed accurate seating based on customer desires and server loads
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
Kept register accurate through correct billing, payment processing and cash management practices
Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods
Used downtimes to prepare ingredients and restock supplies for expected busy periods
Answered guests' questions about menu items and helped make selections
Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons
Maintained high personal grooming standards and uniform presentation
Maintained composure and work quality while under stress
Operated and sanitized all equipment in safe and proper manner

Resume Overview

Companies Worked For:

Annenberg Petspace
Rover.Com
Justice
Chick-Fil-A Inc.

School Attended

El Camino College

Job Titles Held:

Pet Care Associate
Dog Sitter
Sales Associate
Food Server

Degrees

High School Diploma

Pet Care Associate Resume Example

Resume Score: 80%

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