Pet Care Associate Resume Example
Efficient Retail sales personnel skilled at connecting with people and promoting products. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Experienced in maintaining stock, setting up promotions and merchandising items.
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• Feeding pets according to their feeding schedule
• Walking dogs
• Replenish water of pets
• Check customers' pets in and out
• Clean kitchen and kennel hallways
• Attend to up to 17 dogs at a time in a group play setting
• Bathe dogs
• Keep track of dogs daily bathroom activities and food/play times and how much they eat
• Cleaning up waste of cats and dogs
• Play with dogs individually
• Operated cash register
• Organized paperwork
Met with pet owners, explained lodging, grooming and daily care services and cross-sold specialty products like bows, ribbons, pet toys and treats.
Completed owner paperwork and obtained all necessary information, including possible allergies, potential aggressive behavior, preferred food type and owner contact details.
Reviewed inventory levels during shifts and placed orders to replenish supplies, including shampoo, canine toothpaste and styptic powder.
• Ran cash register at busy restaurant establishment.
• Responded to customer concerns with friendly and knowledgeable service.
• Completed all daily tasks and special assignments with an efficient and quality-driven approach.
• Educated customers and answered any questions about the food in a friendly manner.
• Cleaned and organized the store, including the checkout desk and displays.
• Handled all customer relations issues in a gracious manner and in accordance with company policies.
• Educated customers about the brand to incite excitement about the company's mission and values.
• Helped out coworkers with any tasks necessary if I had free time.
• Helped clean up restaurant during open hours and after close.
• Prepared merchandise for sales floor.
• Worked as cash register.
• Accepted and processed returns.
• Suggested accessories and complementary purchases.
• Maintained adherence to all company protocols.
• Monitored entrances, exits and fitting rooms for signs of theft.
• Reported incidents to management.
• Kept work areas clean and neat at all times.
• Provided repeat customers with exceptional care and attention.
• Worked collaboratively in team environment.
• Responded to customer concerns with friendly and knowledgeable service.
• Completed all daily tasks and special assignments with an efficient and quality-driven approach.
• Stocked and replenished merchandise according to store merchandising layouts.
• Alerted customers to upcoming sales events and promotions.
• Welcomed customers into the store and helped them locate items.
• Handled all customer relations issues in a gracious manner and in accordance with company policies.
• Determined customer needs by asking relevant questions and listening actively to the responses.
• Answered customer telephone calls promptly and in an appropriate manner.
• Used time efficiently when not serving customers, including folding clothes and cleaning out fitting
rooms.
- Sold various products by explaining unique features and educating customers on proper application.
- Negotiated and closed deals with minimal oversight.
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Resume Overview
School Attended
- Montgomery College
Job Titles Held:
- Pet Care Associate
- Cashier
- Sales Associate
Degrees
- Associate of Arts : English Education
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