Responsible and dedicated animal care professional with proven abilities in cleaning cages and managing supplies. Meets animal needs with compassion and love for every creatures. Offers excellent time management, multitasking and organizational skills.
Positive and upbeat hostess makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments.
Skilled beauty consultant knowledgeable about beauty trends, techniques and products. Possesses top strengths in customer relations and promotional support. Desires to leverage experience and training to support customer needs and enhance business success in service-based retail environment.
Skills
Proper chemical handling
Animal nutrition
Kennel cleaning and sanitizing methods
Customer Service
Breed and species knowledge
Animal interaction
Application techniques
Clean makeup application
Customer consulting
Skin types
Money Transfer Systems
Merchandising
Menu memorization
Table Bussing
Safe food handling
Table setting arrangements
Experience
Pet Care Associate, 04/2021 - Current Nemacolin Woodlands Resort – Farmington, PA,
Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
Provided adequate attention and consistent oversight to vacationing pets to promote high level of care.
Explained lodging, grooming and care services to pet owners and cross-sold specialty products.
Examined animals for injury or illness and documented symptoms for veterinarian review.
Laundered soiled animal bedding immediately to reduce infection using appropriate chemicals.
Monitored animals during group play sessions for signs of aggressive or fearful behavior.
Completed owner paperwork and obtained all necessary information, including possible allergies, potential aggressive behavior, preferred food type and owner contact details.
Delivered excellent service to pet owners to drive repeat business.
Kept dogs safe by remaining alert to environmental conditions such as hot pavements or nearby animals.
Met with clients to discuss needs, service preferences and special requests.
Prepared and served meals to meet dietary needs and instructions.
Bathed and groomed dogs and cats.
Fed and watered cats daily.
Hostess, 03/2021 - 06/2021 Omni Hotels – Amelia Island, FL,
Greeted guests and gathered information to seat groups or place on waitlist.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Escorted guests to seating area, furnished menus and highlighted daily specials.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Monitored dining area to assess server capacity and estimate wait times.
Accommodated guests with children and special needs to promote comfortable dining experience.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Managed guest expectations by relaying information regarding hours, wait times and specials.
Helped restaurant staff set up small and large events to coordinate smooth execution.
Stayed attentive to server availability and table turnover to seat guests quickly.
Communicated with servers about new tables, changes in food availability and customer comments.
Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Directed customers to bar area in high-traffic times to maintain satisfaction and increase drink sales.
Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
Tracked seated guests and available seating using [System].
Helped to plan and execute parties for more than [Number] guests, including coordinating menus and preparing tables.
Checked dining and serving areas to verify proper cleanliness and readiness for guests.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Beauty Consultant, 06/2017 - 11/2020 Cvs Health – Peoria, AZ,
Recommended appropriate products to meet customers' individual needs.
Displayed merchandise to present visually appealing arrangements that drive sales.
Kept counter and display areas in clean and neat fashion.
Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
Fostered clean and sanitary work environment to protect customers and staff from infection.
Capitalized on upselling opportunities for additional products and services to increase sales numbers.
Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
Showed customers how to apply makeup and other products to achieve desired looks.
Evaluated customer skin to determine unique conditions and skin type.
Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
Recommended styles and treatments based on clients' needs and appearances.
Researched makeup trends to learn about new products and techniques by using YouTube, beauty blogs and magazines.
Sold products and services to maintain daily sales goal of $[Amount].
Education and Training
High School Diploma: , Expected in 06/2016 - Island Coast High School - Cape Coral, FL GPA:
: Veterinarian, Expected in - Florida SouthWestern State College - Fort Myers, FL GPA:
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