LiveCareer-Resume

personal nanny resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Detail-oriented with 10+ years in retail and related positions. Exceptional customer service and detail oriented skills. Consistently go extra mile to promote customer satisfaction and meet sales goals.

Skills
  • Retail merchandising expertise
  • Customer assistance
  • Cash register operation
  • Documentation and recordkeeping
  • Sales expertise
  • POS system operation
  • Organizational skills
  • Customer service
  • Merchandising
  • Employee training
  • Reliable
  • Retail inventory management
  • Accurate cash handling
Experience
Personal Nanny, 02/2015 to Current
Ralph LaurenVacaville, CA,
  • Provided direct-care services for one child at the time of one month until 6 years old, promoting safe, healthy and fun lifestyle.
  • Assisted child with homework and implemented school material in practical, everyday activity.
  • Encouraged safe, positive behavior by redirecting child to take positive action.
  • Cooked nutritious meals to promote healthy diet and nutrition.
  • Checked homework and assisted with schoolwork and studying to bolster academic aptitude.
  • Taught child safe behavior such as seeking adult assistance when crossing street and avoiding contact with unsafe objects.
  • Documented daily activity in logs to analyze child's development over time.
  • Transported child to and from school, extra-curricular activities and play-dates.
  • Maintained child-friendly environment with engaging activities, safe spaces and access to educational materials and games.
  • Administered medication and minor first aid to sick and injured child.
  • Developed lasting, professional relationship with family by encouraging open communication and delivering positive feedback.
  • Followed routines to foster stability and structure in child's life while parent was away.
  • Planned excursions to enhance physical abilities and expose child to stimulating, educational activities.
  • Promoted good behaviors by using positive reinforcement methods.
EBay Power Seller, 01/2005 to 02/2015
Sonic Drive-InAshland, VA,
  • Built successful online business from ground up, collecting capital, setting up online presence and managing customer interactions.
  • Provided excellent customer service to foster satisfaction and loyalty.
  • Maintained high feedback ratings from customers by responding quickly to questions and problems.
  • Filled customer orders by packaging sold items.
  • Resolved customer concerns and answered questions quickly to maximize satisfaction.
  • Brought in sales by leveraging effective promotional, sales and customer service strategies.
  • Sold and shipped average of 200 items per week.
  • Composed descriptions of merchandise for posting to online storefronts, auction sites and other shopping Web sites.
  • Handled all aspects of business, including accounting, purchasing and shipping.
Department Manager, 10/1997 to 02/2007
Wal-Mart Stores Inc. Store 2359City, STATE,
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Conducted job interviews, led employee performance evaluations with constructive feedback.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Staged merchandise and stocked sales floor to stimulate impulse sales.
  • Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
  • Assisted customers daily by selecting merchandise, answering questions and quickly resolving concerns.
  • Supervised training and development for new employees, which resulted in better team transitions and effective orientation.
  • Guided and supported staff members to consistently achieve team and personal goals.
  • Monitored inventory control to align ordering processes with demand plans.
  • Inputted all data into computer system and efficiently processed paperwork.
  • Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Operated cash register, collected payments and provided accurate change.
  • Trained employees on proper and safe use of equipment and tools.
  • Handled overstock, restocking and inventory control.
  • Enforced safety rules and other policies to protect employees and minimize company liability.
  • Delegated work to staff, setting priorities and goals.
  • Worked closely with sales associates to complete tasks.
  • Coached, trained and mentored new team members and manager trainees.
Assistant Manager, 11/1995 to 09/1997
Sunny Knights Tanning SalonCity, STATE,
  • Prepared shop on opening and closing daily.
  • Greeted clients, showed to tanning facilities and educated on usage.
  • Stayed up-to-date on latest tanning trends and recommended updates to facilities and treatment plans.
  • Maintained detailed records of client feedback and treatment plans to present personalized care.
  • Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
  • Laundered clothing and bedding and changed linens.
  • Reported concerns to supervisory owner to maintain optimal care for all client needs.
Education and Training
: Hotel, Motel, And Restaurant Management, Expected in
Sawyer School - Pittsburgh , PA
GPA:
High School Diploma: , Expected in 05/1995
Edgewood Senior High School - Ashtabula, OH
GPA:

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Resume Overview

School Attended

  • Sawyer School
  • Edgewood Senior High School

Job Titles Held:

  • Personal Nanny
  • EBay Power Seller
  • Department Manager
  • Assistant Manager

Degrees

  • Some College (No Degree)
  • High School Diploma

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