Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Skills
  • Program Development/Leadership/Productivity
  • Volunteer Program Coordinator
  • Word, Excel and Publisher proficient
  • Positive attitude and enthusiasm
  • Organized and flexible
  • Communication skills
  • Scheduling Proficient
Work History
Personal In-Home Caregiver, 02/2021 - Current
Always Best Care Lizton, IN,
  • Maintained clean, safe and well-organized patient environment.
  • Provided mobility assistance such as walking and regular exercising.
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Completed entries in log books, journals and care plans to accurately document and report patient progress.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Developed rapport to create safe and trusting environment for care.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately family.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Transported clients to and from appointments with safety and efficiency.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Offered companionship and kindness to elderly patient.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Identified needs and coordinated plans for travel and out-of-town functions.
Administrative Secretary, 03/2019 - 02/2021
Marshfield Clinic Cadott, WI,
  • Alpha Assessment and counseling, LLC.
  • Oversee client schedules, medical records, and client relationships
  • Managed and coordinated all client scheduling for large volume office
  • Ensure confidentiality of all medical records and client data while accurately coding all medical documentation accurately, which increased operational efficiency and productivity for the medical billing.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Responded to inquiries from callers seeking information.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Enhanced projects with efficient schedules, coordinated related documents and organized resources to support unique demands.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Received and routed business correspondence to correct departments and staff members.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Provided timely transportation of diverse clients to facility.
  • Executed billing tasks and recorded information in company databases.
  • Kept all patient information secure and confidential.
  • Followed up with appropriate parties to obtain prompt payments.
  • Made contact with insurance carriers to discuss policies and individual patient benefits.
Activities Director, 05/2016 - 03/2019
First Atlantic Health Care Bangor, ME,
  • Implemented social program of exercise, entertainment, education, spiritual reflection, and community outings, meeting resident physical and mental needs
  • Collaborated with members of the interdisciplinary team to reduce deficiencies
  • Created and evaluated personalized plans of care for each resident
  • Ensured smooth day to day departmental operations
  • Conducted quarterly and comprehensive assessments to identify residents’ aptitudes and abilities suitable for recreational interventions
  • Maintained three years deficiency free by State standards and Regulations.
  • Engaged residents through events, small groups and personal attention.
  • Helped residents build and maintain interpersonal relationships, social skills, mental abilities and confidence.
  • Coordinated off-site activities and accompanied residents throughout excursions.
  • Provided respectful mobility assistance to individuals needing extra support.
  • Maintained master calendar and relevant records.
  • Documented preferences and helped develop relevant activities.
  • Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.
  • Networked with community organizations and leaders for volunteer opportunities and cooperative engagements.
  • Supervised Activities Assistant and conducted performance evaluations.
  • Maintained running inventory of supplies and purchases to monitor budget expenditures.
  • Developed and lead intergenerational activities to encourage mental agility of patients.
  • Assigned work to staff, set schedules and motivated strong performance in key areas.
  • Inspected equipment and facilities for signs of wear or damage impacting safety.
  • Developed monthly life enrichment calendar and published electronically and in print.
Activities Assistant, 09/2012 - 03/2016
Solaris Healthcare Tampa, FL,
  • Engaged residents through events, small groups and personal attention.
  • Promoted exceptional quality of life for residents by innovating, organizing and conducting entertaining and stimulating activities.
  • Scheduled movies, entertainment and other special events.
  • Helped residents build and maintain interpersonal relationships, social skills, mental abilities and confidence.
  • Provided respectful mobility assistance to individuals needing extra support.
  • Planned, coordinated and implemented activities to address needs of participants with varying abilities.
  • Documented preferences and helped develop relevant activities.
  • Transported and escorted program participants to and from activities and on field trips.
  • Promoted and communicated upcoming activities to residents, families and associates.
  • Assigned volunteers to specific activity responsibilities and offered adequate materials and supervision to accomplish goals.
  • Prepared event materials, staged spaces and coordinated activities with other departments.
  • Facilitated special activities on weekends and evenings.
  • Trained workers in service policies, safety requirements and specifics of activities.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Education
Associate of Arts: Social Science: Behavioral Science, Expected in 12/2022
-
Northern Oklahoma College - Enid, Oklahoma,
GPA:
Certifications
  • Activity Director
  • Music and Memory

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Resume Overview

School Attended

  • Northern Oklahoma College

Job Titles Held:

  • Personal In-Home Caregiver
  • Administrative Secretary
  • Activities Director
  • Activities Assistant

Degrees

  • Associate of Arts

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