Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Care plan management
Client safety and first aid
Client documentation
Behavior redirection
Case management experience
Cash management experience
Meal preparation
Proper phone etiquette
Business correspondence
Administrative support specialist
Client satisfaction
Physical therapy
Wound care
Experience
10/2019 to Current
Personal In-Home CaregiverSunrise Senior Living – Prairie Village, KS,
Interacted with clients to offer companionship by leading engaging conversations and activities.
Assisted clients with daily personal care activities such as bathing, dressing and restroom use.
Performed light housework, including cleaning and running loads of laundry.
Administered medications to clients on schedule following prescription instructions.
Assisted clients with personal hygiene needs, including bathing, dressing and incontinence care.
Managed various daily job tasks, including patient transportation and appointment scheduling.
Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
05/2011 to Current
Owner/OperatorLineage Logistics – Bethlehem, PA,
Sets pricing structures according to market analytics and emerging trends.
Secured long-term accounts, managing sales presentations to 0d client business needs and assisted in determining appropriate resources and strategies.
Coordinated with webmaster to develop website and create online advertisements.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Enhanced operational performance by developing effective business 9 kmstrategies, systems and procedures.
Developed business and marketing plans and prepared monthly financial reports.
11/2011 to 09/2019
Private In-Home CaregiverArbor Company – Roseland, NJ,
Assisted clients with personal hygiene needs, including bathing, dressing and incontinence care.
Improved patient outlook and daily living through compassionate care.
Assisted with client personal care needs to foster independence and well-being.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Prepared food and helped patients eat to support healthy nutrition.
Built strong and trusting rapport with clients and loved ones.
Managed various daily job tasks, including patient transportation and appointment scheduling.
Monitored health and well-being of each client, including any significant health changes.
Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.
Assisted patients with bladder and bowel needs by helping to restroom, [Action] and [Action].
Checked mail, shopped for groceries and handled bill payments.
Liaised between doctors and patients about care plans, progress and changing health conditions.
Led physical therapy activities such as [Type] and [Type] to help patients regain range of motion, build muscle and heal injuries.
Traveled with [Job title] to take notes and dictation at meetings.
11/2006 to 02/2011
Tax Resolution Specialist, Senior Associate/Customer Service RepresentativeClear Creek Tax – City, STATE,
Completed [Timeframe] assessments of team members to hold staff members accountable to case management objectives.
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Resume Overview
School Attended
Denver Institute of Technology
Fowler Wainwright Institute
Job Titles Held:
Personal In-Home Caregiver
Owner/Operator
Private In-Home Caregiver
Tax Resolution Specialist, Senior Associate/Customer Service Representative