Personal Care Aide Resume Example Company Name

PERSONAL CARE AIDE

Summary

English student with background in Technical Communications. Strong technical proficiency with in-depth knowledge of Microsoft Office Suites coupled with technical writing and general editing abilities. Proven history of multitasking and social perceptiveness. Able to collaborate effectively with subject matter experts and to conform writing style, content, and formatting to proprietary style guides. Self-motivated and organized with the ability to work independently under minimal supervision. Fast learner with the ability to rapidly grasp new processes and technical information.

Skills

Working collaboratively
Multitasking
Technical Writing
Report Writing
Critical Thinking
Issue and Conflict Resolution
Microsoft Word, Outlook, PowerPoint, and Excel

Service Orientation
Social Perceptiveness
Compassionate Client Care
Active Learning and Listening
Friendly, positive attitude
Support the Positiveness of Youths
Safety Understanding and Awareness

Experience

05/2018 - 08/2020Direct Support ProfessionalCompany Name | City, State

Supported both verbal and nonverbal autistic children, with emphasis on personal support and assistance aimed at breaking social isolation.
Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
Improved patient outlook and daily living through compassionate care.
Facilitated best care by developing strong and trusting rapport with children.
Managed finances while with the child, accurately logged monthly worked hours, and scheduled in collaboration with the parents.
Fostered independence in disabled individuals while closely monitoring safety at all times.

01/2018 - 08/2020Special Needs CaregiverCompany Name | City, State

Provided nurturing and appropriate environment for children ranging in age from six to nine.
Engaged groups of culturally diverse children in creative, safe, and focused setting.
Kept detailed records of patient care, hourly progress, medication administration and changes in health or other conditions.
In-depth knowledge of what steps to take in order to properly respond and support each child's medical needs.
Balanced schedules to provide optimal rest, play and educational periods.
Kept children safe and secure at all times.
Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
Promoted physical, emotional, intellectual and social development through well-planned lessons, games and outside activities.
Incorporated music and art activities to encourage creativity and expression.
Discussed new developments, misbehavior and concerns with parents or guardians.
Used techniques such as positive reinforcement and behavior modeling to instill discipline in children.

05/2014 - 06/2018WaitressCompany Name | City, State

Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.

02/2018 - 04/2018Start-Up ManagerCompany Name | City, State

Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Recruited and hired qualified candidates to fill open positions.
Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
Assigned tasks to associates to fit skill levels and maximize team performance.

03/2017 - 08/2017Yoga InstructorCompany Name | City, State

Taught students about various yoga poses and proper breathing techniques, considered safety principles based on individual health.
Provided a judgement-free safe space before, during, and after class.
Created curriculums for different skill levels to offer exceptional service to all students.
Guided students in safe exercise, taking into account individualized physical limitations.
Educated students about proper form to maintain safety and maximize benefits of different positions.

07/2015 - 08/2017Team LeaderCompany Name | City, State

Oversaw daily workloads and workflow for smooth operations.
Delegated work assignments and prioritized tasks.
Solved problems, handled escalated issues and mitigated risks.
Cross-trained in every store role to maximize operational knowledge.
Initiated training sessions and coached employees to develop effective staff.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Addressed internal and customer-related issues each day and affected strategic resolutions.
Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.

11/2012 - 06/2013Pharmacy Technician TraineeCompany Name | City, State

Adhered to regulatory guidelines for workplace safety and customer confidentiality.
Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling under supervision of pharmacist.
Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
Called insurance companies to verify patient benefits.
Checked medications for content, accuracy and completeness of all drug packaging and labeling.
Accurately selected, measured and combined prescription components to prepare custom orders.
Efficiently processed cash register transactions for new and refilled prescription orders.

04/2011 - 06/2013Customer Service StaffCompany Name | City, State

Delivered premiere service and support to each customer, paving way for future business opportunities.
Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Managed 20 associates and operations of daily activity.
Provided support for employees during and after training.
Oversaw money transactions; Responsible for balancing 13 register tills.

Education and Training

05/2015Practical Diploma: Icelandic As A Second Language
University Of Iceland | City

05/2011Associate of Arts: Journalism, Print
VALENCIA COLLEGE | City

Expected in 05/2022Bachelor of Arts: English, Technical Communications
University Of Central Florida | City

Minor in Religion and Cultural Studies
Tau Sigma National Honors Society Member
Future Technical Communicators (FTC) Member
Dean's List Honoree Fall and Spring 2020
3.766 Cumulative Total GPA

Languages

English is my native language and I can speak, read, and write fluently.

Certifications

Yoga Teacher Training - 2017
First Aid Certified, Red Cross International - 2019

Resume Overview

School Attended

University Of Iceland
VALENCIA COLLEGE
University Of Central Florida

Job Titles Held:

Direct Support Professional
Special Needs Caregiver
Waitress
Start-Up Manager
Yoga Instructor
Team Leader
Pharmacy Technician Trainee
Customer Service Staff

Degrees

05/2015 Practical Diploma : Icelandic As A Second Language
05/2011 Associate of Arts : Journalism, Print
Expected in 05/2022 Bachelor of Arts : English, Technical Communications

Personal Care Aide Resume Example

Resume Score: 80%

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