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Personal Care Aide Resume Example

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PERSONAL CARE AIDE
Summary

English student with background in Technical Communications. Strong technical proficiency with in-depth knowledge of Microsoft Office Suites coupled with technical writing and general editing abilities. Proven history of multitasking and social perceptiveness. Able to collaborate effectively with subject matter experts and to conform writing style, content, and formatting to proprietary style guides. Self-motivated and organized with the ability to work independently under minimal supervision. Fast learner with the ability to rapidly grasp new processes and technical information.

Skills
  • Working collaboratively
  • Multitasking
  • Technical Writing
  • Report Writing
  • Critical Thinking
  • Issue and Conflict Resolution
  • Microsoft Word, Outlook, PowerPoint, and Excel
  • Service Orientation
  • Social Perceptiveness
  • Compassionate Client Care
  • Active Learning and Listening
  • Friendly, positive attitude
  • Support the Positiveness of Youths
  • Safety Understanding and Awareness
Experience
05/2018 - 08/2020Direct Support ProfessionalArc Of Evansville | Santa Claus , IN
  • Supported both verbal and nonverbal autistic children, with emphasis on personal support and assistance aimed at breaking social isolation.
  • Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
  • Improved patient outlook and daily living through compassionate care.
  • Facilitated best care by developing strong and trusting rapport with children.
  • Managed finances while with the child, accurately logged monthly worked hours, and scheduled in collaboration with the parents.
  • Fostered independence in disabled individuals while closely monitoring safety at all times.
01/2018 - 08/2020Special Needs CaregiverTotal Education Solutions | Fairlawn , OH
  • Provided nurturing and appropriate environment for children ranging in age from six to nine.
  • Engaged groups of culturally diverse children in creative, safe, and focused setting.
  • Kept detailed records of patient care, hourly progress, medication administration and changes in health or other conditions.
  • In-depth knowledge of what steps to take in order to properly respond and support each child's medical needs.
  • Balanced schedules to provide optimal rest, play and educational periods.
  • Kept children safe and secure at all times.
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Promoted physical, emotional, intellectual and social development through well-planned lessons, games and outside activities.
  • Incorporated music and art activities to encourage creativity and expression.
  • Discussed new developments, misbehavior and concerns with parents or guardians.
  • Used techniques such as positive reinforcement and behavior modeling to instill discipline in children.
05/2014 - 06/2018WaitressTraditions Spirits | Thackerville , OK
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
02/2018 - 04/2018Start-Up ManagerAmentum | Watervliet , NY
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Recruited and hired qualified candidates to fill open positions.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
03/2017 - 08/2017Yoga InstructorNoble House Hotels And Resorts | Bryan , TX
  • Taught students about various yoga poses and proper breathing techniques, considered safety principles based on individual health.
  • Provided a judgement-free safe space before, during, and after class.
  • Created curriculums for different skill levels to offer exceptional service to all students.
  • Guided students in safe exercise, taking into account individualized physical limitations.
  • Educated students about proper form to maintain safety and maximize benefits of different positions.
07/2015 - 08/2017Team LeaderCeva Logistics U.S., Inc. | North Las Vegas , NV
  • Oversaw daily workloads and workflow for smooth operations.
  • Delegated work assignments and prioritized tasks.
  • Solved problems, handled escalated issues and mitigated risks.
  • Cross-trained inevery store role to maximize operational knowledge.
  • Initiated training sessions and coached employees to develop effective staff.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Addressed internal and customer-related issues each day and affected strategic resolutions.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
11/2012 - 06/2013Pharmacy Technician TraineeHealthpoint | Kent , WA
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling under supervision of pharmacist.
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
  • Called insurance companies to verify patient benefits.
  • Checked medications for content, accuracy and completeness of all drug packaging and labeling.
  • Accurately selected, measured and combined prescription components to prepare custom orders.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
04/2011 - 06/2013Customer Service StaffPublix Supermarket, Inc. | City , STATE
  • Delivered premiere service and support to each customer, paving way for future business opportunities.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Managed 20 associates and operations of daily activity.
  • Provided support for employees during and after training.
  • Oversaw money transactions; Responsible for balancing 13 register tills.
Education and Training
05/2015Practical Diploma: Icelandic As A Second Language
University Of Iceland | City
05/2011Associate of Arts: Journalism, Print
VALENCIA COLLEGE | City
Expected in 05/2022Bachelor of Arts: English, Technical Communications
University Of Central Florida | City
  • Minor in Religion and Cultural Studies
  • Tau Sigma National Honors Society Member
  • Future Technical Communicators (FTC) Member
  • Dean's List Honoree Fall and Spring 2020
  • 3.766 Cumulative Total GPA
Languages

English is my native language and I can speak, read, and write fluently.

Certifications
  • Yoga Teacher Training - 2017
  • First Aid Certified, Red Cross International - 2019
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

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Resume Strength
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Resume Overview

School Attended

  • University Of Iceland
  • VALENCIA COLLEGE
  • University Of Central Florida

Job Titles Held:

  • Direct Support Professional
  • Special Needs Caregiver
  • Waitress
  • Start-Up Manager
  • Yoga Instructor
  • Team Leader
  • Pharmacy Technician Trainee
  • Customer Service Staff

Degrees

  • 05/2015 Practical Diploma : Icelandic As A Second Language
    05/2011 Associate of Arts : Journalism, Print
    Expected in 05/2022 Bachelor of Arts : English, Technical Communications

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