Personal Care Aide Resume Example
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Attentive supervisor with experience guiding top-quality talent. Qualified in managing staff by continually assessing sales performance, maintaining accountability and overseeing inventory management. Consistently foster superior customer service standards by coaching team members to effectively address customer concerns and communicate with tact and diplomacy.
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality.
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October 2019 to CurrentThe Learning Lamp － Saint Marys , PA
- Ambulated individuals with safe and effective strategies around home, public and medical locations.
- Worked with supervisory medical staff to review cases and improve care.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
- Assisted families in planning for meals and shopping for ingredients to meet nutritional plans.
- Helped clients maintain daily living standards by assisting with personal hygiene needs.
- Completed general housekeeping work to help clients, including preparing healthy meals and keeping personal areas neat.
- Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
- Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
- Assisted patients with daily personal hygiene tasks by providing bathing, dressing and grooming.
- Coordinated with doctors and registered nurses to develop care plans for patients.
- Supervised and supported activities of daily living such as medication administration and personal hygiene.
- Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
December 2016 to March 2019Carlie C's Iga － Roseboro , NC
- Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels
- Completed frequent walk-throughs and directed team members to correct any issue impacting store appearance or professionalism
- Assessed, optimized and elevated operations to target current and expected demands
- Achieved or exceeded business plans on consistent basis by engaging employees in key processes
- Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members
- Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance
- Established, enforced and updated policies to keep business agile and responsive to changing market conditions
- Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to team
- Led teams in planning, implementation and execution of merchandising and operating initiatives
- Encouraged professional growth and talent development in associates to increase performance in all areas
- Achieved sales, budget and other targeted goals
- Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results
- Ensured proper organization of store, responded to customer complaints and answered questions quickly
- Performed daily activities in timely manner, including managing housekeeping and inventory needs of store
- Replenished merchandise, welcomed customers, responded to questions and maintained overall presentation of store
- Mentored team on effective upselling and cross-selling techniques
- Processed credit and debit card payments and returned proper change for cash purchases
- Conducted analysis to address productivity and employee needs which resulted in improved employee morale
May 2016 to December 2016City Of Ann Arbor － Ann Arbor , MI
- Smoothly processed incoming orders, handling over transactions each day with exceptional accuracy
- Maintained high productivity by efficiently processing cash, credit, and debit payments for customers
- Worked closely with front-end staff to assist customers
- Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers
- Helped customers by answering questions and offering advice for certain food items
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency
May 2016 to July 2016Human Resource Office － City , STATE
- Inputted information from customer calls and onsite service visits into the company's system by filing paperwork
- Effectively updated & filed proprietary and confidential information for general client lists
- Attended required meetings at Meadows Regional Medical Center (MRMC) for the company
- 3.88 GPA
- National Honor's Society Member
- BETA Club Member
- Honor Roll
- Licensed in phlebotomy
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Resume Overview
School Attended
- Georgia State University
- Vidalia Comprehensive High School
- Advance Fast, LLC
Job Titles Held:
- Personal Care Aide
- Assistant Store Manager
- Cashier
- Receptionist (volunteer)
Degrees
- Associate of Science : Biology , Expected in 2021
High School Diploma : 2017
Phlebotomy , October 2019
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