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Personal Care Aide Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Training and presentations
  • Appointment scheduling
  • Nutritious Feeding
  • Purchase orders
  • Client satisfaction
  • Safety and compliance
  • Heavy lifting
  • Documentation and reporting
  • Stockroom procedures
  • Loss prevention
  • Dependable and reliable
  • Freight operations
  • Adaptive team player
  • Materials transport
  • Team building
  • Order picking
  • Safe driving
Experience
09/2017 to 01/2020 Personal Care Aide Bayada Home Health Care | King, NC,
  • Coordinated and planned special projects at clients' homes
  • Kept detailed records of patient care, medication administration and changes in health or other conditions
  • Provided patients and families with emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness
  • Reported concerns to supervisory to maintain optimal care for all client needs
  • Handled incoming and outgoing correspondence, including mail, e-mail and faxes
  • Leveraged personal and professional networks to secure new clients and to ensure client needs are met
  • Coordinated travel arrangements and accommodations on behalf of clients
  • Laundered clothing.
  • Worked closely with high-profile clients to provide one-on-one administrative support, including estate management, household management and property management
  • Organized personal and professional calendars
  • Checked mail, shopped for groceries and handled bill payments
  • Prepared food and helped patients eat to support healthy nutrition
  • Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits
  • Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming
  • Authored and maintained household office and operations manuals to define staff expectations, confidentiality requirements and household and office procedures
  • Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean
  • Managed household budgets and allocated expenditures for groceries, property and home maintenance, and bill payments
  • Liaised between doctors and patients about care plans, progress and changing health conditions
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked
  • Coordinated shipping and receiving schedules with production to assist in traffic control on docks
  • Provided subject matter expertise on inventory levels and processes to internal and external customers to meet diverse requirements and smooth processes
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records
  • Managed vendor relationships to support supply chain and maintain product quality
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans
01/2015 to 07/2017 Personal Care Technician Integrity Residential Services | Fond Du Lac, WI,
  • Provided patients and families with emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness
  • Assisted patients with bladder and bowel needs by helping to restroom.
  • Reported concerns to supervisory to maintain optimal care for all client needs
  • Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean
  • Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming
  • Prepared food and helped patients eat to support healthy nutrition
  • Leveraged personal and professional networks to secure new clients and to ensure client needs are met
03/2013 to 11/2014 Non CDL Driver First Transit | Stromsburg, NE,
  • Completed efficient transfers at hubs and final destinations to keep routes on schedule
  • Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance
  • Planned efficient routes and adjusted strategies based on current weather and traffic information
  • Maintained neat and professional appearance during every shift to promote positive company presence
  • Maintained safe driving habits to protect property and general public on roadways
  • Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control
  • Responded quickly to customer complaints and gathered all pertinent information to make educated decisions for remediation
  • Inspected vehicle prior to and after completing each shift, noting any damage or issues in detailed logs
  • Picked up clients or vehicles and drove property to specified receiving agency or location
  • Consulted with supervisors and dispatch personnel to assess situations, determine appropriate solutions and make decisions
  • Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments
  • Attached or loaded vehicles and reviewed all connections for security
  • Established relationships with agency representatives to complete towing jobs efficiently and according to procedures
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues
  • Responded to roadside assistance requests to provide tows and other types of support
  • Monitored work areas for cleanliness and obstacles, moving cartons and boxes to keep all aisles free of clutter for ease of movement
04/2010 to 11/2012 Unload Associate Walmart | City, STATE,
  • Prepared inventory for shipment by attaching tags and labels, preparing shipment documents and securing products on pallets
  • Monitored work areas for cleanliness and obstacles, moving cartons and boxes to keep all aisles free of clutter for ease of movement
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories
  • Provided subject matter expertise on inventory levels and processes to internal and external customers to meet diverse requirements and smooth processes
  • Considered specific product requirements and accessibility when managing and organizing storage areas
  • Reordered stock to replenish inventory without interruption to production
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans
  • Communicated effectively with members of public in often crowded and noisy environments
  • Maintained accurate and current order and shipment forms, inventory documentation and customer records
  • Demonstrated great teamwork skills with staff members involved in production and transport
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records
  • Replenished inventory with focus on addressing customer needs
Education and Training
Expected in 2004 High School Diploma | Marked Tree High School, Marked Tree, AR GPA:

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Resume Overview

School Attended
  • Marked Tree High School
Job Titles Held:
  • Personal Care Aide
  • Personal Care Technician
  • Non CDL Driver
  • Unload Associate
Degrees
  • High School Diploma