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Personal Care Aide resume example with 5 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Experienced non-medical Care Provider offering 2 years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail.

Skills
  • Relationship Building
  • Flexible Schedule
  • Incident Reporting
  • Respectful and Compassionate
  • Dependable and Responsible
  • Housekeeping
  • Verbal and Written Communication
  • Time Management
  • HIPAA Compliance
  • Client Transportation
  • Meal Preparation
  • Mobility Assistance
  • Supportive Companionship
  • Medication and Appointment Reminders
  • Multitasking and Organization
  • Grocery Shopping
  • Problem-Solving
  • Calm Under Pressure
  • COVID-19 Safety Policies
  • Strong Ethics
Work History
01/2020 to Current
Personal Care Aide Guardian Elder Care Allentown, PA,
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Supervised daily activities and provided assistance to staff.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
  • Shopped for groceries regularly in order to keep house stocked with necessities.
  • Entertained, conversed and read aloud to keep patients mentally alert.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Developed rapport to create safe and trusting environment for care.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Maintained clean, safe and well-organized patient environment.
  • Assisted disabled clients to support independence and well-being.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Ran errands for patients, did shopping, and picked up other necessities.
  • Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
03/2019 to 01/2020
Retail Sales Associate 7-Eleven, Inc. West Islip, NY,
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Issued receipts and processed refunds, credits or exchanges.
  • Greeted customers and helped with product questions, selections and purchases.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Spoke to customers in native language to increase loyalty and establish relationships.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered questions about store policies and addressed customer concerns.
  • Logged reports, expenses, receipts and sales documents into digital database.
  • Folded and arranged merchandise in attractive displays to drive sales.
09/2018 to 03/2019
Sales Associate Buffett Senior Healthcare Houston, TX,
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
08/2016 to 06/2018
Retail Sales Associate 7-Eleven, Inc. York, PA,
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Issued receipts and processed refunds, credits or exchanges.
  • Greeted customers and helped with product questions, selections and purchases.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Spoke to customers in native language to increase loyalty and establish relationships.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered questions about store policies and addressed customer concerns.
  • Folded and arranged merchandise in attractive displays to drive sales.
Education
Expected in 06/2018
High School Diploma:
Woodmont High School - Piedmont, SC
GPA:

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Resume Overview

School Attended

  • Woodmont High School

Job Titles Held:

  • Personal Care Aide
  • Retail Sales Associate
  • Sales Associate
  • Retail Sales Associate

Degrees

  • High School Diploma

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