payroll technician human resources assistant resume example with 16+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Motivated professional offering Customer Service and employee assistance in all situations in the business atmosphere. Adds value to any organization in need of great collaboration, interpersonal, and multitasking abilities. Meets tight deadlines every time.

  • Mediation expertise
  • Personnel records maintenance
  • Compensation/payroll
  • Affirmative Action compliance
  • Administrative skills
  • Multitasking
  • Flexible
  • Microsoft Office
  • Active listening
  • Customer service
Payroll Technician/Human Resources Assistant, 03/2005 - Current
State Of North Carolina Raleigh, NC,
  • Created, organized and maintained employee personnel files to keep sensitive data secure.
  • Guided new hires through orientation and on-boarding and explained documentation requirements to facilitate HR process.
  • Developed job postings, recruited candidates and scheduled interviews to fill vacant positions.
  • Conducted employment verification and background investigation to facilitate hiring process.
  • Developed and maintained training materials and benefits packets for new hires.
  • Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
  • Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.
  • Assisted with employee termination process to drive consistency and reduce discrimination claims.
  • Supported over 250 employees at varying levels.
  • Prepared and submitted final pay for exiting employees to comply with federal law.
  • Submitted monthly, quarterly and weekly reports to Town Treasurer to track mandatory requirements.
  • Liaised with HR management to devise and update policies based on changing industry and social trends.
  • Handled sensitive and confidential employee information with complete discretion.
  • Processed onboarding paperwork for new hires and rehires.
  • Processed employee status changes, keeping human resources systems and employee records up to date.
  • Developed and facilitated new-hire orientations and corporate policy trainings.
  • Created and managed more than 200 confidential personnel records.
  • Conducted job applicant background checks in accordance with policy and procedures.
  • Drove employee feedback to deliver information to management for corrective action.
  • Reconciled payroll accounts to keep accurate accounting records for tax filing and measuring financial health.
Deputy Clerk, 01/2011 - 10/2020
Continental Services Van Buren Charter, MI,
  • Fulfilled public information requests related to ordinances and resolutions.
  • Managed public relations problems with discretion and courtesy to maintain positive public image.
  • Responded to inquiries about applicable laws and regulations from elected officials and agencies.
  • Attended city council meetings and summarized and documented minutes.
  • Documented and routed business correspondence to manage office paperwork.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Observed deadlines, enabling timely completion of tasks.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Followed confidentiality rules to preserve data quality and reduce potential information compromise.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Assisted team members with special projects by coordinating records and resources to meet expected requirements.
  • Filed documents according to alphanumeric system to promote ease of use and optimal team productivity.
  • Implemented practical file system with smooth data gathering and presentation criteria and trained staff on use.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Created, updated and maintained detailed documents and spreadsheets by creating professional charts, tables and filters.
  • Organized computer-based information to minimize errors.
  • Answered multi-line telephone system and routed calls to appropriate personnel.
  • Sorted and distributed business correspondence to correct department or staff member.
  • Trained office professionals on administrative procedures to keep file handling consistent and accurate.
  • Processed timely accounts payable and accounts receivable updates to keep financial records current and compliant with standards.
Accounts Payable Clerk, 03/2005 - 12/2010
Town Of Wytheville City, STATE,
  • Reconciled monthly statements and transactions to keep records accurate and current.
  • Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
  • Analyzed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance.
  • Handled high-volume invoice processing with minimal supervision.
  • Prepared monthly and year-end closing statements, financial documents and invoices.
  • Coded invoices and other records to maintain organized and accurate records.
  • Prepared and updated vendor files, tax documents and insurance information.
  • Worked closely with department personnel to produce accurate and timely bills.
  • Assessed data and information to check entries, calculations and billing codes for accuracy.
  • Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files.
  • Tracked income and expenses for business using accounting software.
  • Paid vendors and verified accounts and payment totals.
  • Handled all invoices and purchase orders by properly logging into system.
  • Assisted with month-end and year-end closings to support accounting system accuracy.
  • Carefully went over each invoice and requisition for payment.
  • Reduced financial discrepancies by accurately processing invoices and journal entries.
  • Reviewed invoices and expense reports to monitor expenditures.
  • Facilitated payment of invoices due by sending bill reminders and contacting clients.
  • Followed company's strict rules and procedures to maintain data integrity and confidentiality.
  • Liaised with vendors and customers to confirm information and address client issues.
  • Verified vendor accounts by reviewing documentation, rectifying issues and contacting account holders.
  • Used exemplary communication and interaction skills to build strong working relationships with partners, employees and clients.
Education and Training
High School Diploma: , Expected in 06/1988
Rural Retreat High School - Rural Retreat, VA,
Status -

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Resume Overview

School Attended

  • Rural Retreat High School

Job Titles Held:

  • Payroll Technician/Human Resources Assistant
  • Deputy Clerk
  • Accounts Payable Clerk


  • High School Diploma

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