A dedicated professional with over ten years of experience in computer operations and customer service. Additionally, I enjoy a strong team oriented environment, however, I efficiently adapt to meeting specific deadlines or creating my own schedule to produce. I am a dependable, thorough and well organized communicator.
Skills
Training development
Wages and Salary
Pre-Employment Screening
Benefits and Compensation
Training and Development
Training and mentoring
Contract Negotiation
File and records management
Adaptability
Compassion
MS Office
Self-motivated professional
Analytical skills
Organizational Development
Conflict Resolution
Work History
Payroll Administrator /Human Resources Specialist, 08/2008 - 02/2015 Careplus New Jersey – Little Falls, NJ,
Reviewed existing policies and procedures for enhancing work productivity and hiring processes.
Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
Reviewed and screened applicant resumes to identify qualified candidates.
Conserved time and improved workflows by handling special projects and emergency solutions.
Maintained work structure by updating job requirements and job descriptions for positions.
Assisted in hiring process and human resources.
Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
Assisted in all orientation activities for new hires using strategic personnel, staffing and position management practices.
Human Resources Specialist, 03/2007 - 07/2008 Apex Home Health Care – City, STATE,
Maximized team knowledge and productivity by monitoring and directing employees in application of best practices and regulatory protocols.
Scheduled and managed orientation for new hires using strategic personnel, staffing and position management practices. As well as monitored, scheduled and administered required available certification and renewal online courses for field staff.
Reviewed and screened applicant resumes to identify qualified candidates.
Advocated for staff members and counsel supervisors to identify and resolve conflicts.
Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
Assisted in hiring process and human resources.
Maintained work structure by updating job requirements and job descriptions for positions.
Residential Development Property Management , 02/2005 - 11/2006 McGarvey Residential – City, STATE,
Promptly responded to tenant complaints and concerns for all contract builders and homeowners in Sea Colony, Sea Grove and Anastasia Dunes.
Sat on and assisted the Architectural Review Board.
Managed maintenance of new neighborhoods until turned over to H.O.A. completely.
Prepared specifications, solicited bids and assisted in approval of subcontracts for maintenance/building services.
Assisted in the development and submittal of property operating and capital budgets.
Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
Coordinated with janitorial and engineering staff on maintenance and upkeep.
Followed up on delinquent H.O.A. dues and coordinated collection procedures.
Assisted in organizing and participated in H.O.A. meetings to give residents opportunity to ask questions and provide forum for issues to be addressed.
Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
Auto Inventory Control /Customer Care Specialist, 03/1997 - 01/2005 Tom Bush Family Of Dealerships – City, STATE,
Kept merchandise moving smoothly and accurately to sales floor.
Audited and corrected discrepancies in inventory numbers.
Scheduled deliveries of new and used BMW's as well as other used Makes by specified time to begin prep and delivery on time.
Conferred with managers, sales teams and service/detail depts. to achieve demanding targets.
Requisitioned materials to restock and obtain goods for BMW inventory.
Completed physical inventory counts each week.
Verified incoming products and checked delivery totals to keep system records current and accurate.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Completed DCS logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
Scheduled deliveries of vehicles by specified time to begin production on time.
Input data in DCS to create updated status reports for quick reference of project progress and deadlines.
Completed daily cycle counts to maintain accuracy of records.
Unloaded shipments, reviewed vehicles and tracked paperwork.
Education
High School Diploma: , Expected in 05/1995 - Rockdale County High School - Conyers, GA, GPA:
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