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patient access specialist resume example with 3+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Professional Summary

Dedicated administrative professional well-versed in communication and team building. Reliable employee seeking administrative position. I offer excellent communication and good judgment. I strive in maintaining a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Accomplishments

I pride myself in being a Phi Theta Kappa Honor Society member. I achieved this goal by always putting my best effort into any situation handed to me. I strive for excellence in every task I complete and take on the opportunity of learning.

Skills
  • G-Suite
  • Flexible and Adaptable
  • Self-Motivated
  • Teambuilding
  • Data Entry
  • Multitasking Abilities
  • Dependable and Responsible
  • Written Communication
  • Planning and Coordination
  • Organization and Time Management
  • Attention to Detail
Work History
07/2022 to Current
Patient Access Specialist Cuyuna Regional Medical Center Crosby, MN,
  • Collected and validated patient demographics and insurance information.
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Obtained signatures from financial responsibility and treatment procedures from patients or guardians.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
  • Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
  • Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
  • Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
  • Resolved patient financial problems with guidance from documented guidelines and procedures.
  • Contributed to reduction of accounts receivables by adhering to predetermined policies and procedures to recover amounts due from patients.
06/2020 to 07/2021
Patient Access Registrar Rwj Barnabas Warren, NJ,
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
  • Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
  • Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Registered and verified patient records before triage with most up-to-date information.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Managed office bookkeeping with insurance billing and patient payments.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
02/2018 to 12/2020
Receptionist Dream Finders Homes Inc Maitland, FL,
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Corresponded with clients through email, telephone or postal mail.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Scheduled and confirmed appointments and meetings for senior management team.
  • Liaised with vendors, contractors and professional services personnel to properly process orders.
Education
Expected in 12/2023 to to
Associate: Business Administration
Delaware Technical And Community College - Georgetown DE,
GPA:
Expected in 07/2014 to to
High School Diploma:
South Fork High School - Stuart, FL
GPA:

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Resume Overview

School Attended

  • Delaware Technical And Community College
  • South Fork High School

Job Titles Held:

  • Patient Access Specialist
  • Patient Access Registrar
  • Receptionist

Degrees

  • Associate
  • High School Diploma

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