LiveCareer-Resume

patient access specialist resume example with 8+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Able to lift 50 lbs.
  • Natural cleaning products
  • Ergonomics and safety training
  • Cleaning methods
  • Customer service-focused
  • Hardworking
Education and Training
Iroquois High School Louisville, KY Expected in 05/1999 High School Diploma : - GPA :
Ultimate Medical Academy - Clearwater Clearwater, FL Expected in : Medical Coding - GPA :
Experience
Jane Pauley Community Health Center - Patient Access Specialist
Alexandria, IN, 10/2022 - Current
  • Applied HIPAA privacy and security regulations while handling patient information.
  • Responded to patient concerns and inquiries professionally and efficiently.
  • Organized and maintained records by updating and obtaining both personal and financial information from patients.
  • Verified demographics and insurance information to register patients in computer system.
  • Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies and list of accepted insurance plans.
  • Assembled registration paperwork and placed identification bands on patient.
Leidos Holdings Inc. - Customer Service Representative
Stephentown, NY, 03/2022 - 10/2022

I took pictures for the client personal I'd

Barvin Group - Housekeeper
Houston, TX, 01/2020 - 03/2020
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Barvin Group - Housekeeper
Houston, TX, 08/2018 - 11/2019
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
Raising Cane's - Assistant Manager
Friendswood, TX, 08/2016 - 05/2018
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Delegated daily tasks to team members to optimize group productivity.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Trained team of [Number] to deliver outstanding customer service, boosting customer satisfaction ratings [Number]%.
Meijer, Inc. - Cashier
Grand Ledge, MI, 02/2016 - 06/2016
  • Operated cash register, collected payments and provided accurate change.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Trained new team members in cash register operation, stock procedures and customer service.
Synergy Homecare - Caregiver
Houston, TX, 05/2014 - 12/2015
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Assisted with meal planning to meet nutritional plans.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
  • Facilitated best care by developing strong and trusting rapport with patient.
  • Cultivated amiable relationships with over [Number] residents, resulting in strong overall patient happiness and emotional well-being.
  • Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
  • Improved patient outlook and daily living through compassionate care.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Transported patients to and from medical, dental and personal care appointments.
Synergy Homecare - Caregiver
Houston, TX, 06/2012 - 04/2015
  • Implemented group activities such as [Type] and [Type] activities, improving resident and staff engagement [Number]%.
  • Worked with supervisory medical staff to review cases and improve care.
  • Engaged client in physical and mental activities to sustain quality of life.
  • Facilitated best care by developing strong and trusting rapport with patient.
  • Cultivated amiable relationships with over [Number] residents, resulting in strong overall patient happiness and emotional well-being.

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Resume Overview

School Attended

  • Iroquois High School
  • Ultimate Medical Academy - Clearwater

Job Titles Held:

  • Patient Access Specialist
  • Customer Service Representative
  • Housekeeper
  • Housekeeper
  • Assistant Manager
  • Cashier
  • Caregiver
  • Caregiver

Degrees

  • High School Diploma

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