LiveCareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Entering data quickly and accurately.
  • Medical Terminology
  • Full results: Proficient
  • Electronic Health Record
  • General office
  • Insurance
  • Medical Billing
  • Medical Terminology
  • Office
  • Receptionist
  • Scheduling
  • Insurance information collection
  • Co-payment collection
  • Payment processing
  • Patient interviewing skills
  • Authorization verification
  • Appointment scheduling
Education and Training
Colquitt County High School Moultrie, GA Expected in 1989 High school : - GPA :
Experience
Alliance Community Hospital - Patient Access Specialist
North Canton, OH, 11/2011 - Current
  • Responded to patient concerns and inquiries professionally and efficiently.
  • Obtained health, financial and religious information from patients at the time of admission.
  • Interviewed patients upon entrance to hospital, gathered appropriate information and entered data into electronic system.
  • Called insurance companies and verified patient coverage.
  • Organized and maintained records by updating and obtaining both personal and financial information from patients.
  • Verified demographics and insurance information to register patients in computer system.
  • Applied HIPAA Privacy and Security Regulations while handling patient information.
  • Applied knowledge of payer requirements, utilizing on-line eligibility systems to verify patient coverage and policy limitations.
  • Obtained necessary signatures for privacy laws and consent for treatment.
  • Documented and managed patient information using Meditech.
  • Assembled registration paperwork and placed identification bands on patient.
  • Utilized customer service skills and detailed system knowledge to support hospital and clinic operations.
  • Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
Pioneers Medical Center - Patient Access Representative
Craig, CO, 08/2005 - 11/2011
  • Documented and managed patient information using Meditech.
  • Verified demographics and insurance information to register patients in computer system.
  • Assembled registration paperwork and placed identification bands on patient.
  • Applied HIPAA Privacy and Security Regulations while handling patient information.
  • Organized and maintained records by updating and obtaining both personal and financial information from patients.
  • Obtained necessary signatures for privacy laws and consent for treatment.
  • Utilized customer service skills and detailed system knowledge to support hospital and clinic operations.
  • Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
Pacific Seafood - Office Assistant
Bay City, OR, 04/1990 - 08/2005

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  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Akumin Inc. J Usf - Medical Receptionist
Plano, TX, 04/1993 - 06/1999
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Supported administrative and healthcare staff, providing order fulfillment and inventory management services to ease operations.
  • Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Compiled physical and digital documents, charts and reports to meet business and patient need.
  • Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
  • Handled all office supply ordering including ink cartridges, toner and paper
  • Processed patient payments and scanned identification and insurance cards.
  • Observed strict HIPAA guidelines at all times according to company policy.
  • Communicated with all partners throughout practice, including physicians, nursing staff, technicians and medical assistants.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Greeted callers with enthusiasm, answering all phone calls by second ring.
  • Straightened up the waiting room so that it remained neat and organized.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Entered patient information including insurance, demographic and health history into the system to keep all records up-to-date
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Informed patients of financial responsibilities prior to rendering services.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
Activities and Honors

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Resume Overview

School Attended

  • Colquitt County High School

Job Titles Held:

  • Patient Access Specialist
  • Patient Access Representative
  • Office Assistant
  • Medical Receptionist

Degrees

  • High school

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