Eperienced customer-oriented specialist with a 9-year background in customer services. A strong focus on superb customer service delivery with sound knowledge of registration procedures. Exceptional telephone and in person communication abilities. Capable of typing 64 wpm and working with industry-related computer software, including Cerner, Microsoft Excell and Word, and MPTL. Recognized for a calm and diligent abilty to train and educate new employees. Adept at keeping calm in high stress situations like ones found in every day emergecy departments. Helpful and knowledgabel at collecting patient and customer information, maintaining efficient office and coordinating with other professionals. Extensive knoweledge of emergency and hospital enviornment and commited to patient and customer happiness.
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