Patient Access Specialist resume example

Collected and validated patient demographics and insurance information.

• Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
• Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
• Attended weekly facility meetings to discuss logistical issues and obtain updated procedural and insurance-related instructions.
• Explained estimated cost for medical treatments and answered patient questions to promote good understanding of proposed services.
• Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
• Reviewed and corrected claim errors to facilitate smooth processing.
• Took copayments and compiled daily financial records.
• Explained plans for treatment and payment options.
• Balanced deposits and credit card payments each day.
• Received patient deductibles, co-pay amounts and estimates and discussed options to satisfy remainder of patient financial obligations.
• Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
• Prepared patient identification band and completed admissions papers.
• Obtained signatures from financial responsibility and treatment procedures from patients or guardians.
• Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
• Effectively coordinate activities and communicate across departments, preparing and presenting reports, communicating with administrative staff and medical staff.