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patient access specialist resume example with 12+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
  • A challenging career opportunity in Accounting where educational background, motivation and commitment to excellence will be utilized and advanced. SUMMARY OF QUALIFICATIONS
  • Self-motivated; able to set priorities, deadlines to achieve immediate and long-term goals and meet operational deadlines.
  • Adept at financial cash balancing and cash flow control.
  • Adapts easily to new concepts and responsibilities.
  • Functions well independently and as a team member; responds best in fast-paced high-pressure environment.
Accomplishments
  • Collaborated with team of 5 in the development of Comprehensive Accounting Project.
  • Documented and resolved conflict which led to 100% score.
Skills
  • Microsoft Office Proficiency, INVISION, Cerner, Epic and Epic P1 medical software systems.
  • Cash register
  • Excellent communication
  • Interpersonal skills
  • Excellent customer service
  • Data collection
  • Detail-oriented
  • Insurance
  • Loss prevention
  • Medical Billing
  • Microsoft Office
  • Organization skills
  • Policies
  • POS
  • Sales
  • Scheduling
  • Spreadsheets
  • Statistics
  • Insurance Verification
  • Performance standards compliance
  • Eligibility Determination
  • Medical terminology
  • Patient interviewing
  • Information Collection
  • Financial obligation determination
  • Fee Collection
  • Payment processing
  • Medical insurance
  • Payment collection
  • Interpreting physician orders
  • ICD-9/CPT HCPCS coding understanding
  • System updates
  • Insurance verifying
  • Appointment Scheduling
Work History
Patient Access Specialist, 11/2016 - Current
Children's Health Grapevine, TX,
  • Demographic data collection by interviewing patients in line with standard HIPAA guidelines with 100% data input accuracy while minimizing wait time.
  • Review and analyze insurance eligibility and benefits levels by calling insurance and verified coverage.
  • Obtained revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, filing, collecting, and expediting third-party claims.
  • Utilize excellent customer service skills through resolution of problem, explanation of company policy, and financial obligations.
  • Entered patient data into the hospital’s electronic system.
Patient Access Representative, 11/2009 - 10/2016
Carepoint Health Jersey City, NJ,
  • Interviewed new patients and collected needed medical and insurance information.
  • Optimized the patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone using medical software.
  • Collaborated with team to improve specialist referral protocol and scheduling patient’s appointments decreasing wait time by 35% and reducing staff work load by 45%.
  • Administered patient support regarding questions pertaining to physician referrals, insurance, and consultations.
  • Work in compliance with hospital policies and procedures and adhere to government regulations.
Cashier, 06/2009 - 10/2009
Rwj Barnabas Hamilton, NE,
  • Operated POS cash register, handled over 100 transactions on average daily, and count money in cash drawers to ensure the amount was correct.
  • Developed reputation for prompt, efficient service with high level of accuracy, received top ratings during all six months.
  • Solved billing problems and handled customer inquiries.
  • Used computerized systems that involve distributing and accounting for funds.
  • Reduced store losses by 15% while working with loss prevention personnel and security.
Bank Teller, 06/2008 - 10/2008
Cit Group Raleigh, NC,
  • Executed customer’s transactions, including deposits, withdrawals, transferring money, money orders and checks as well as opened checking and saving accounts in positive manner.
  • Achieved sales goal of 6% or more by identifying customer needs, promoting and referring financial products and services.
  • Reconciled cash drawer by balancing cash, and ATM, processed night drops and mail daily.
  • Assisted in lobby management initiatives; engaged customers in conversation regarding services offered, location of personnel, and other related customer service activities.
Education
Bachelor of Science: Technical Management Accounting, Expected in
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DeVry University - Addison, IL
GPA:
Status -
Associate: Applied Science, Accounting, Expected in
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College of Lake County - Grayslake, IL
GPA:
Status - GPA: 3.59
RELATED COURSE WORK & TRAININGFinancial, Managerial, Intermediate I, II, and III, Advanced Accounting, Auditing, Accounting Info System with Lab, Micro and Macro Economics, Project Management, Statistics for Business, Introduction to Business, Business Law, and Business Policy, Comprehensive Spreadsheets, Federal Taxation of Individuals: , Expected in
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South Gujarat University - , Gujarat
GPA:
Status -
Medical Billing Specialist: , Expected in
-
- ,
GPA:
Status -
Medical Coding Specialist: , Expected in
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College of Lake County - Grayslake, IL
GPA:
Status -
Bachelor of Science: Advanced Accounting and Auditing, Expected in
-
- ,
GPA:
Status - GPA: 3.14
Certifications
  • Certified Healthcare Access Associate Training - 2019

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Resume Overview

School Attended

  • DeVry University
  • College of Lake County
  • South Gujarat University
  • College of Lake County

Job Titles Held:

  • Patient Access Specialist
  • Patient Access Representative
  • Cashier
  • Bank Teller

Degrees

  • Bachelor of Science
  • Associate
  • RELATED COURSE WORK & TRAININGFinancial, Managerial, Intermediate I, II, and III, Advanced Accounting, Auditing, Accounting Info System with Lab, Micro and Macro Economics, Project Management, Statistics for Business, Introduction to Business, Business Law, and Business Policy, Comprehensive Spreadsheets, Federal Taxation of Individuals
  • Medical Billing Specialist
  • Medical Coding Specialist
  • Bachelor of Science

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