Patient Access Registration resume example

Temporary position for tax season, I was the only receptionist and had many responsibilities.

• Maintained complete records of client tax returns and supporting documentation in secured areas.
• Upheld confidentiality of all information to avoid potential data breaches and client lawsuits.
• Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files.
• Created reports, correspondence and spreadsheets with Microsoft Office programs.
• Answered multi-line phone system, responded to inquiries and transferred calls to correct departments and personnel.
• Maintained financial accuracy by collecting deposits, fees and payments, processing changes and issuing receipts.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Deposited large cash amounts to the bank for business owners.

I worked as a pharmacy and front end cashier for Lakewood ShopRite until they closed.

• Completed cash register transactions by handling credit and cash payments using pharmacy register system.
• Cleaned equipment and work areas and sterilized glassware to maintain safe and sanitary conditions.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
• Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.