patient access registrar resume example with 18+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.
Skills
Regulatory compliance
Insurance company knowledgeable
Appointment scheduling
Payment processing
People skills
Friendly, positive attitude
Customer service
Flexible
MS Office
Education and Training
Southern State Community CollegeHillsboro, OHExpected in 12/2000 ā āAssociate of Applied Science:Medical Assisting - GPA:
Southern State Community CollegeHillsboro, OHExpected in 12/2000 ā āAssociate of Applied Science:Medical Transcription - GPA:
The Community Hospital School Of NursingSpringfield, OH, Expected in ā āAssociate of Science:RN - GPA:
Experience
Hca - Patient Access Registrar Billings, MT, 03/2020 - Current
Applied knowledge of payer requirements, utilizing on-line eligibility systems to verify patient coverage and policy limitations.
Obtained necessary signatures for privacy laws and consent for treatment.
Verified demographics and insurance information to register patients in computer system.
Assembled registration paperwork and placed identification bands on patient.
Organized and maintained records by updating and obtaining both personal and financial information from patients.
Applied HIPAA Privacy and Security Regulations while handling patient information.
Documented and managed patient information using HMS.
Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies and list of accepted insurance plans.
Register patients for the ER and outpatient procedures.
Horry County Schools - Special Education Aide Conway, SC, 07/2017 - Current
Work as an Educational Aide Sub.
Assisted teachers in printing class handouts and worksheets and distributing to students during classroom sessions.
Assisted faculty with curriculum and lesson plan management.
Supported students with assignments and lesson plan comprehension.
Managed student activities and helped facilitate structured and organized classroom environment.
Participated in supervision of students during lunch, physical education and after-school extracurricular activities to maintain peaceful and productive environment.
Supervised students awaiting after-school transportation and assisted students boarding and exiting school bus daily.
Aided disabled students in using restroom facilities.
Gate Gourmet - CSR San Diego, CA, 05/2017 - 03/2020
Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Evaluated customer account information to assess current issues and determine potential solutions.
Delivered service and support to each customer, paving way for future business opportunities.
Set up and activated customer accounts to maintain QA satisfaction levels.
Assisted in collecting payments.
Determined if eligible for loans, processed paperwork and distributed checks or cash to customers.
Assisted with collecting debts and taking to court if appropriate.
Answered phone calls and dealt with complaints.
Hendrick Medical Center - Certified Medical Assistant Abilene, TX, 01/2001 - 05/2015
Maintained working condition of equipment by closely following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs.
Educated patients about medications, procedures and physician's instructions.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Scheduled appointments for patients via phone and in person.
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Interviewed patients to verify information, record medical history and confirm purpose of visit.
Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
Contacted pharmacies to submit and refill patients' prescriptions.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Used EMR software to process patient payments and update accounts.
Answered multiple calls at one time.
Verified insurances and got prior authorizations when needed.
Assisted in helping bill patients for office visits and procedures.
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