LiveCareer-Resume

patient access registrar resume example with 5+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Astute medical administrative professional trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities. Skilled at typing correspondence and managing files. Reliable employee seeking Hospital Billing Specialist position. Offering excellent communication and good judgment.

Skills
  • Data Entry Software
  • Preparing Treatment Rooms
  • CPR Certified
  • Supply Ordering
  • Appointment Scheduling
  • Customer Service
  • Taking Client Histories
  • Medical Recordkeeping
Education
JANE ADDAMS VOCATIONAL HS The Bronx, Expected in 06/2008 High School Diploma : - GPA :
Work History
Lifepoint Hospitals - Patient Access Registrar
Fort Morgan, CO, 11/2020 - Current
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
  • Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
  • Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
  • Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
  • Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
  • Explained estimated cost for medical treatments and answered patient questions to promote good understanding of proposed services.
  • Determined patient financial needs and referred eligible patients to proper county, state or federal agencies to obtain financial assistance.
  • Contributed to reduction of accounts receivables by adhering to predetermined policies and procedures to recover amounts due from patients.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Obtained payments from patients and scanned identification and insurance cards.
Hackensack University Medical Center - Patient Registrar
Westwood, NJ, 09/2019 - 10/2020
  • Facilitated timely check-in by greeting visitors and establishing purpose of visits.
  • Accurately inputted patient and insurance information into company's computer system using EPIC.
  • Coordinated with nursing staff to process and direct patients to appropriate departments
  • Collected and processed co-payments and out-of-pocket charges using EPIC.
  • Verified important patient information such as name, date of birth, social security and insurance for entry into patient management system.
  • Set up patients in system by documenting key data, confirming eligibility and verifying insurance benefits.
  • Distributed informational materials, necessary forms and hospital procedures to patients.
  • Interpreted physician's orders accurately to input correct testing information and verify admissions criteria.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Registered and verified patient records before triage with most up-to-date information.
Hackensack University Medical Center - Patient Registrar
Hackensack, NJ, 10/2016 - 09/2019
  • Facilitated timely check-in by greeting visitors and establishing purpose of visits.
  • Accurately inputted patient and insurance information into company's computer system using CITRIX AND EAGLE.
  • Coordinated with nursing staff to process and direct patients to appropriate departments
  • Collected and processed co-payments and out-of-pocket charges using CITRIX.
  • Verified important patient information such as name, date of birth and insurance for entry into patient management system.
  • Used CITRIX to schedule and manage patient appointments.
  • Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
  • Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
  • Set up patients in system by documenting key data, confirming eligibility and verifying insurance benefits.
  • Distributed informational materials, necessary forms and hospital procedures to patients.
  • Interpreted physician's orders accurately to input correct testing information and verify admissions criteria.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Accurately completed insurance and Medicaid billing and OASIS documentation for patient visits.
Languages
English :
Native or Bilingual
Negotiated :
Spanish :
Native or Bilingual
Negotiated :

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Resume Overview

School Attended

  • JANE ADDAMS VOCATIONAL HS

Job Titles Held:

  • Patient Access Registrar
  • Patient Registrar
  • Patient Registrar

Degrees

  • High School Diploma

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