patient access coordinatorremote resume example with 4+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Compassionate Patient Access Representative well-versed in performing diverse administrative functions for patient care with high degree of diplomacy and problem-solving acumen. Positive and upbeat team player with good communication and time management abilities. Demonstrated extreme attention to detail with accuracy of medical records.

  • Insurance company knowledgeable
  • Appointment scheduling
  • Regulatory compliance
  • Payment processing
  • Team management
  • Project planning
  • Leadership
  • Data management
Education and Training
Strayer University Washington, DC Expected in 12/2014 Associate of Arts : Business Administration And Management - GPA :
Schweiger Dermatology - Patient Access Coordinator(Remote)
New Hyde Park, NY, 09/XXX1 - Current
  • Applied HIPAA privacy and security regulations while handling patient information.
  • Verified demographics and insurance information to register patients in computer system.
  • Organized and maintained records by updating and obtaining both personal and financial information from patients.
  • Applied knowledge of payer requirements and utilized on-line eligibility systems to verify patient coverage and policy limitations.
  • Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies and list of accepted insurance plans.
  • Communicated financial obligations to patients and collected fees at time of service.
  • Submitted fees and claims to insurance companies manually or digitally.
  • Verified insurance and collected critical data elements to properly identify and bill patients.
  • Registered patients using proper data entry procedures and fully compliant ICD-10 and CPT codes.
  • Liaised with nurses and other clinical staff to process and direct patients to appropriate departments.
  • Organized timely and accurate referrals to help patients obtain health care services and access available resources.
Montgomery County Government - Office Administrative Assistant(Remote )
City, STATE, 01/2019 - 05/XXX0
  • Answered phones to direct callers, schedule appointments and provide general office information.
  • Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.
  • Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
  • Created agendas, meeting notes and other documents to enhance collaborative process.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Produced and distributed memos, newsletters, email updates and other forms of communication.
  • Monitored and tracked project performance data with spreadsheets to generate reports and keep management informed of important trends.
  • Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs.
  • Made travel arrangements and reservations.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Dimensions Health Services - Medical Receptionist
City, STATE, 04/2017 - 04/2018
  • Remained calm, stayed professional and provided exceptional service on calls, even when interacting with difficult individuals.
  • Notified customers of delinquent accounts with attempt to collect outstanding amounts.
  • Arranged for debt repayment and established repayment schedule based on customer finances.
  • Recorded and updated customer personal accounts with accurate contact information.
  • Met demands of busy collections group by performing high volume of daily calls.
  • Recorded information about customers' financial status and collections status efforts.
  • Negotiated credit extensions to assist customers in paying overdue accounts.
  • Conveyed current account information and obtained payments by using pre-scripted statements.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
  • Gathered, transcribed and typed medical information into charts.
Alacrity Collections - Administration Executive
City, STATE, 06/2015 - 08/2016
  • Established and implemented administrative policies and procedures and maintained proper documentation.
  • Organized and managed daily administration functions to meet corporate objectives.
  • Liaised with departmental and corporate leaders to assess and define objectives and execute strategic planning.
  • Gathered information, scanned records and maintained confidentiality of electronic data.
  • Set up meetings and appointments, gathered materials, booked conference rooms and provided information to involved parties.
  • Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
  • Coordinated and managed event-planning logistics, budget administration and team oversight.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Trained new employees on processes to promote productivity team-wide.
  • Corresponded with service department team members to build and implement successful solutions to customer problems.
  • Handled escalated customer service concerns to preserve revenue streams from key customers.
  • Analyzed metrics, produced reports and assisted with decision-making process by modeling trends.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Strayer University

Job Titles Held:

  • Patient Access Coordinator(Remote)
  • Office Administrative Assistant(Remote )
  • Medical Receptionist
  • Administration Executive


  • Associate of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: