Patient Access Clerk Resume Example
| Problem resolution ability Maintains strict confidentiality Knowledge of HMOs, Medicare and Medi-Cal HIPAA compliance Patient-focused care Strong work ethic Team player with positive attitude Deadline-driven Good written communication Exercises good judgment
Qualified in specimen collection/processing |
|
September 2014 to CurrentCommon Spirit － Ooltewah , TN
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Observed and documented patient status and reported patient complaints to the case manager. Read and recorded temperature, pulse and respiration. Completed and submitted clinical documentation in accordance with agency guidelines. Prepared patient rooms prior to their arrival. Collected urine samples. Kept facility stocked with necessary supplies, equipment and instruments. called insurances for inpatient and outpatient as well as emergency authorizations. Collection of copays. Verification of Patient demographic. Drug test Technician.
February 2012 to September 2014Wyndham Worldwide － Las Vegas , NVManage front desk at high volume resort. Performed Credit Card and cash transactions with guests and employees, also outside vendors. Prepared folios for account records. Prepare of completed stay for archival. Assisted guests with concierge services. Take reservations, and answer inquires over the phone and emails. Prepare monthly billing and assisted homeowners with concierge and any service needed.
November 2011 to July 2012Wyndham Worldwide － Nashville , TN
- Manage front desk at high volume hotel property.
- Perform credit card and cash.
- transactions with guests.
- Prepare room account folios.
- Prepare records of completed stay.
- for archival.
- Provide assistance concierge service to guests.
- Take reservations and answer.
- inquiries over the phone.
March 2011 to October 2011Francisan Health － Carmel , IN
- Manage front office in busy adventure travel resort.
- Make reservations for high-profile.
- clientele.
- Greet guests, collect payment for activities, sell retail merchandise, handle.
- high volume phone traffic for reservations, information and confirmation.
November 2008 to May 2010Raley's And Belair － Merced , CA
- Manage assignment of workers and equipment to appropriate location, according to customer request, specifications, and needs.
- Manage rental inventory and reservations and arrange for provision of service to customer.
- Provide recommendations to customers to help determine rental equipment required to meet customer needs.
- Answered telephone and received orders by phone.
- Prepare rental forms; obtain required information, such as licenses and signatures.
January 2004 to November 2009City Of Brentwood － Brentwood , CA
- Organize, lead, and promote interest in facility activities, such as arts and crafts, sports, games, camping and hobbies.
- Conduct recreational activities and coached participants to help them develop skills in provided activities.
- Manage and provide activity requirements, such as entertainment, and setting up and tear down of equipment and decorations.
- Schedule facility activities and maintain record of programs delivered.
- Met and collaborated with agency personnel, community organizations, and other professional personnel to plan balanced recreational programs for participants.
- Enforced rules and regulations of facility, maintained discipline, and ensured safety.
- Supervised and coordinated work activities of personnel, trained staff, and assigned duties.
Patient-focused care Excellent interpersonal skills Compassionate and trustworthy.Time management Detail-oriented Effectively interacts with patients and families. Medical terminology Respiratory equipment training Charting and record keeping Valid CA driver's license. Urinalysis,drug testing new hires and out side contracts. HIPAA compliance, Knowledge of completing TARS for medi-cal. Eligibility determination, Quality assurance standards. Contacted Medical Imagaing for correction of Procedure codes or Diagnosis.
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Resume Overview
School Attended
- Copper Mountain College
- Joshua Springs Christian High School
Job Titles Held:
- Patient Access Clerk
- Front Desk
- Guest Services Representative
- Courtesy Clerk
- Recreation Leader I
Degrees
- Associate of Arts : Social and Behavioral Sciences , 2016
Diploma : 2005
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