Motivated to support patient medical needs by efficiently verifying insurance, scheduling appointments and organizing documents. Forward-thinking and resourceful with good interpersonal skills, a strong attention to detail and a positive and upbeat mentality. Advanced abilities in EPIC.
Skills
Regulatory compliance
Insurance company knowledgeable
Payment processing
Appointment scheduling
Recording histories
Medical filing
Appointment confirmation
Critical thinking
Coordination
Decision-making
Analytical
Active listening
Troubleshooting
Organization
Time management
Education and Training
Apollo Senior High SchoolSaint Cloud, MNExpected in 06/2018 ā āHigh School Diploma: - GPA:
Experience
Medstar Health - Patient Access Associate Westminster, MD, 06/2019 - Current
Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies and list of accepted insurance plans.
Obtained necessary signatures for privacy laws and consent for treatment.
Applied HIPAA Privacy and Security Regulations while handling patient information.
Documented and managed patient information using EPIC.
Verified demographics and insurance information to register patients in computer system.
Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
Scheduled and confirmed patient appointments with patients and healthcare professionals.
Coordinated between patients and healthcare professionals to meet patient needs.
Scheduled patient appointment and procedures with EPIC.
Checked daily doctor schedules and verified insurance.
Utilized customer service skills and detailed system knowledge to support hospital and clinic operations.
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