Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Motivated to support patient medical needs by efficiently verifying insurance, scheduling appointments and organizing documents. Forward-thinking and resourceful with good interpersonal skills, a strong attention to detail and a positive and upbeat mentality. Advanced abilities in EPIC.

Skills
  • Regulatory compliance
  • Insurance company knowledgeable
  • Payment processing
  • Appointment scheduling
  • Recording histories
  • Medical filing
  • Appointment confirmation
  • Critical thinking
  • Coordination
  • Decision-making
  • Analytical
  • Active listening
  • Troubleshooting
  • Organization
  • Time management
Education and Training
Apollo Senior High School Saint Cloud, MN Expected in 06/2018 High School Diploma : - GPA :
Experience
Medstar Health - Patient Access Associate
Westminster, MD, 06/2019 - Current
  • Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies and list of accepted insurance plans.
  • Obtained necessary signatures for privacy laws and consent for treatment.
  • Applied HIPAA Privacy and Security Regulations while handling patient information.
  • Documented and managed patient information using EPIC.
  • Verified demographics and insurance information to register patients in computer system.
  • Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
  • Scheduled and confirmed patient appointments with patients and healthcare professionals.
  • Coordinated between patients and healthcare professionals to meet patient needs.
  • Scheduled patient appointment and procedures with EPIC.
  • Checked daily doctor schedules and verified insurance.
  • Utilized customer service skills and detailed system knowledge to support hospital and clinic operations.
Corizon Health, Inc. - Certified Nursing Assistant
Paterson, NJ, 06/2017 - 06/2019
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Engaged with patient family and friends to provide courteous, efficient visit experience.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Used mobility devices and equipment to transport patients.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
  • Delivered nursing assistance to residents in 30-bed Long Term Care care facility.
Omni Hotels - Kitchen Server
Richmond, VA, 07/2016 - 06/2017
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Provided exceptional service to 30 customers per day at Long Term Care establishment.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.

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Resume Overview

School Attended

  • Apollo Senior High School

Job Titles Held:

  • Patient Access Associate
  • Certified Nursing Assistant
  • Kitchen Server

Degrees

  • High School Diploma

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