High-performing Visual Merchandiser who increases profitability through innovative styling and display execution. Over three years of styling and merchandising experience to include traditional brick and mortar and e-commerce space.
|Skills||Experience||Total Years||Last Used|
|Salesforce, Magento, Zendesk, Marketo||Experienced||1|
Part-time, remote Personal Stylist. Style fixes using the Stitch Fix online styling platform. Review the client's past shipment history, style preferences, Pinterest boards and other social media accounts to choose the best items from the Stitch Fix inventory for each client. Accommodate all client request notes to the best of my ability. Write genuine, friendly and professional notes to clients. Partner with the customer service team to help solve client issues.
Visual Merchandiser with H&M. Lead Visual in styling kids as well as Men's and the Divided Blue brand. Style and construct indoor displays as well as window displays. Ensure garment presentation and garment care is executed according to H&M guidelines. Plan and implement all store campaigns and activities together with the store team. Actively works in a commercial way to maximize sales. Ensure that orders for display materials and supplies are placed in a timely manner. Responsible for the care and maintenance of display materials. Train, coach, and give daily feedback on garment presentation to the store staff. Plan and conduct training together with the Department Manager. Assist Store Manager in establishing and overseeing sales and cost plans, budgets and variable costs for department; work with comparable sales to last year, sales to budget and future sales trends to maximize profitability.
Acted as customer support for potential and current clients. Answered a heavy amount of emails ranging from customer concerns to dress selection and coordination advice. Managed the fabric swatch sample orders distribution on a daily basis using Excel reports. Worked closely with the VP of Marketing on email marketing campaigns and promotions.
Assisted Customers with fashion selections. Cashiering and sales book keeping. Created visual displays using new merchandise on a weekly basis. Gave weekly input to the company's Buyer on new merchandise for the store. Acted as temporary manager while both manager and assistant manager were on leave.
Worked directly with the CEO on merchandising and promotions for the company. Trained in the use of Platipus computer system, assisting with customer accounts and receiving new merchandise. Assisted with project and event planning. Assisted in merchandise buying with outside vendors. Worked with the Visual Coordinator on window displays bi-weekly and merchandising on the store floor.
Sales and Advertising. Made a high volume of outbound sales calls to a variety of local business owners daily. Managed own leads and drove the full sales cycle from prospecting to closing deals. Managed 300+ accounts in Salesforce daily
Assisted in account management. Trained in the use of SAP computer system. Answered multi-lined phones, screened and directed calls appropriately. Assisted in project planning such as the Pay-As-You-Go campaign that catered to low income customers, providing them an alternative payment option for energy use.
Sociology Major with a focus on marketing and race relations.
Dance Minor, with 16 years of dance training, studying various forms of dance to include Classical ballet, Contemporary Ballet, Modern and Jazz.
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