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Park Services-Supervisor Resume Example

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PARK SERVICES-SUPERVISOR
Summary

Multitasking [Job Title] with executive-level administrative management and financial, business and operational leadership expertise. Multidisciplinary professional exhibits essential and developed techniques in policy, procedure and process improvement initiatives. Active support to minimize labor, increase productivity and maintain quality in all aspects of administration.

Dynamic Office Manager with [Number] years of experience in supporting day-to-day operational functions to provide smooth-running business. Highly dependable, ethical and reliable support specialist and leader in blending advanced organizational, technical and business acumen. Crucial assistance to office staff and customers with eagerness and attentiveness.

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented with ability to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Skill], [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.

Experienced Office Manager and administration professional with [Number] years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.

Enterprising [Job Title] offering demonstrated success in team leadership, organizational problem-solving and customer service. Successful at overseeing team performance and allocating resources to meet workflow and demand. Excellent conflict resolution skills with proven ability to defuse high-stress situations.

Skills
  • Accounts payable and receivable
  • CRM and office management software
  • Flexible
  • Project planning
  • People skills
  • Fluent in Spanish
  • Communication
  • Conflict resolution
  • Active listening
  • Team building
  • Planning
  • Report writing
  • Scheduling and calendar management
  • Event coordination
  • Leadership
  • Contract development and management
  • Issue and conflict resolution
  • Personnel management
  • Microsoft Office
  • Team management
  • Supervision
  • Goal-oriented
  • Processes and procedures
Experience
Park Services-Supervisor | 09/2009 to 12/2020
Universal Orlando Resort - Orlando, FL
  • Provided smooth operations by maintaining communication with supervisors of other departments.
  • Improved productivity initiatives, managing accounts, coordinating itinerary and scheduling client/leadership appointments.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments.
  • Defined and documented office procedures, using updated SOPs to provide thorough and comprehensive training for all administrative support staff.
  • Handled supply purchases and inventory management for office operations and equipment maintenance.
  • Recruited, trained and developed dynamic administrative team, supporting all corporate growth and productivity objectives.
  • Evaluated employee job performance and motivated staff to improve productivity.
  • Optimized personnel coverage, preparing work schedules based on staff availability and forecasted demands.
Team Captain | 09/2009 to 07/2016
Universal Orlando Resort - Orlando, FL
  • Controlled labor resources by reviewing time-off requests and creating staff work schedules.
  • Directed daily activities in [Area of expertise] to achieve goals.
  • Observed worker activity to enforce adherence to procedures, safety rules and regulations.
  • Worked closely with team members to set up production lines.
  • Oversaw employee training, coaching and performance evaluations.
  • Listened to coaches, trainers and support staff and implemented suggestions to enhance team contributions.
  • Attended all scheduled practices and training sessions to maintain peak athletic performance.
  • Adhered strictly to rules and regulations of activities department and district.
  • Showed discipline and responsible nature during and outside of competitions.
Theme Park Cast Member | 08/2009 to 07/2012
Walt Disney World - Orlando, FL
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
  • Sold tickets and collected additional fees from customers for special services.
  • Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
  • Educated patrons on facilities, entertainment options and rules and regulations.
  • Interacted with [Number] guests per day with friendly, patient manner to deliver positive, fun experience.
Education and Training
Celebration High School - Celebration, FL
High School Diploma
05/2008
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Resume Overview

Companies Worked For:

  • Universal Orlando Resort
  • Walt Disney World

School Attended

  • Celebration High School

Job Titles Held:

  • Park Services-Supervisor
  • Team Captain
  • Theme Park Cast Member

Degrees

  • High School Diploma

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