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parent volunteer annual fund class captain concessions resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Dedicated and focused professional secretary who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.


Highlights

Microsoft Office proficiency

AR/AP

Mail management

Report development



  • Meticulous attention to detail
  • Time management
  • Professional and mature
  • Dedicated team player
Accomplishments

Increased office organization by developing more efficient filing system and customer database protocols. Successfully planned and executed corporate meetings, lunches and special events for groups of 10 + employees.

Experience
Parent Volunteer Annual Fund Class Captain/Concessions, 07/2008 - Current
The Howard School City, STATE,
  • Oversaw an average of 10 new and established families Annual Fund accounts per month, including keeping accurate records.
  • Conferred with parents and the Development staff, to increase parent commitment through printed materials.
  • Executed communications to families via phone and email.
  • Drafted letters to appeal for parent participation and commitment.
  • Assist the Director of Development in other Annual Fund areas as requested throughout Annual Fund campaign period.
  • Work with Parents Association to support the school during other events and fund raisers throughout the year.
Food Service Worker/Staff Support, 08/2005 - 09/2013
Riverwood International Charter School City, STATE,
  • Nominated for the school-wide 2011 Professional of the Year.
  • Consistently maintained scores of 90 or above on health inspections.
  • Serve as first point of contact for over 1,800 students, faculty and staff visiting the cafeteria.
  • Supervise and train new employees; Go to person in the absence of manager.
  • Register new & existing student accounts & complete bookkeeping duties.
  • Maintain daily & weekly report files of inventory and work production.
  • Create menu pricing list & arrange food display visuals for daily and special events.
  • Perform daily & weekly inventories.
  • Accept payments and post them to student & staff accounts.
  • Coordinate daily work schedule to meet daily production schedule.
Order Scheduler/CSR, 10/2003 - 10/2004
Tyco Safety Products, Inc. ATL Distribution City, STATE,
  • Restored organization to personnel, financial and operational records and accelerated data input, processing and retrieval times.
  • Recognized by management for the quality and timeliness of reports, attention to detail, and for being a team player.
  • Used creative strategies and research to resolve customer complaints to prevent the loss of key accounts.
  • Handled a high volume of customer service and administrative tasks while resolving customer issues with expediency.
  • Maintained statistical and aging order reports, as well as shipping database for all customer carriers, domestic & international.
  • Performed quality control inventory.
  • Drafted data for weekly conferences with buyers, local & international management staff.
Medical Coder/Medical Records Tech, 07/1989 - 09/1991
FL Surgery Center U Of FL Healthcare City, STATE,
  • Accepted the position knowing that the department was more than three months behind in revenue, and chart maintenance; Worked diligently to ensure the department was current in all areas prior to leaving.
  • Carefully reviewed medical records for accuracy and completion as required by law.
  • Interpreted medical reports to apply appropriate ICD-9, CPT-4 and HCPCS codes.
  • Composed letters as requested by supervisor and managed correspondence received from internal and external departments.
  • Strictly followed all federal and state guidelines for release of information.
  • Wrote clear and detailed clinical phone messages for physicians.
  • Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.Prepared material and recorded minutes for weekly conferences with physicians/staff.
  • Retrieved physician correspondence from dictation service and made edits when necessary
  • Provided administrative support for 8+ physicians.
  • Completed appeals and filed and submitted claims.
  • Attend U of FL Shands Teaching Hospital billing department for coding updates, and prepare for coding certification.
Receptionist/Front Office Assistant, 04/1985 - 07/1989
Dr. Jacques R. Caldwell City, STATE,
  • Managed and maintained the receptionist area, including greeting visitors and patients responding to telephone and in-person requests for information.
  • Wrote reports and correspondence from dictation and handwritten notes.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.Thoroughly investigated past due invoices and minimized number of unpaid accounts.
  • Recorded and filed patient data and medical records.
  • Carefully reviewed medical records for accuracy and completion as required by insurance companies.
  • Strictly followed all federal and state guidelines for release of information.
  • Wrote clear and detailed clinical phone messages for physicians.
  • Directed patient flow during practice hours, minimizing patient wait time.
  • Acquired insurance authorizations for procedures and tests ordered by the attending physician.
  • Retrieved physician correspondence from dictation service and made edits when necessary.
  • Scheduled patient appointments.
  • Completed registration quickly and cordially for all new patients.
  • Provided administrative support for three physicians.
  • Accurately entered procedure codes, diagnosis codes and patient information into billing software.
  • Appropriately and correctly identified errors and re-filed denied/rejected claims as they were received from the Patient Account Representative.
  • Thoroughly reviewed remittance codes from EOBS/AR's.
  • Confirmed patient information, collected copays and verified insurance.
  • Posted charges, payments and adjustments.
  • Applied payments, adjustments and denials into medical manager system.
  • Carefully prepared, reviewed and submitted patient statements.
  • Remained up-to-date with all insurance requirements, including the details of patient financial responsibilities, fee-for-service and managed care plans.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Maintain petty cash account, kept time sheets for physician.
  • Arrange meetings with pharmaceutical reps.
Education
High School Diploma: Secretarial, Expected in 1982
-
Eastside High School - Gainesville, FL
GPA:
Status -

3.0 GPA

: Medical Coding, Expected in
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U of FL Healthcare - Gainesville, FL
GPA:
Status -

Coursework in Coding.

: Administrative, Expected in
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Santa Fe College - Gainesville, FL
GPA:
Status -

Office Administration coursework.

Qualifications
  • Accounts Receivable
  • Administrative attention to detail
  • Bookkeeping
  • Coding ICD-9, Insurance Billing
  • Customer Service
  • Database/Dictation/Ten-Key by touch
  • Event & Conference Planning
  • Excel, Spreadsheet, MS Suites
  • Inventory & Quality Control
  • Self-starter
  • Staff Training
  • Team player
  • Time Management

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Resume Overview

School Attended

  • Eastside High School
  • U of FL Healthcare
  • Santa Fe College

Job Titles Held:

  • Parent Volunteer Annual Fund Class Captain/Concessions
  • Food Service Worker/Staff Support
  • Order Scheduler/CSR
  • Medical Coder/Medical Records Tech
  • Receptionist/Front Office Assistant

Degrees

  • High School Diploma

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