Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Customer service
Microsoft applications proficiency
Organization
Relationship development
Problem resolution
Project organization
MS Office
Team management
Sales
Equipment and Instrument Sterilization
Sales Goals
Cash Register Operation
Hardware and software installation
Troubleshooting and Diagnostics
Technical Support
Work History
06/2020 to CurrentPaint SpecialistAce Hardware | Durand, MI,
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Listened to customer needs and desires to identify and recommend optimal products.
Checked prices for customers and processed items sold by scanning barcodes.
Educated customers on promotions to enhance sales.
Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Opened and closed store independently when needed.
Assisted customers with locating and choosing merchandise in any store department.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Assisted customers by answering questions and fulfilling requests.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Assisted customers with signing up for store loyalty programs and provided details about key benefits.
07/2019 to 05/2020MerchandiserPerformance Food Group | Fort Wayne, IN,
Completed seasonal windows and arranged in-store displays to showcase available products.
Updated pricing and signage to complete product displays and educate customers.
Prepared interesting and innovative visual displays to grab customer interest and promote sales.
Arranged consistent shelves, bins and racks by following established planograms.
Monitored inventory levels and kept adequate stock in product displays on sales floor.
Inspected merchandise for quality and arranged proper display location on floor.
Merchandised new stock to appeal to customers, grab attention and drive sales.
Answered customer questions regarding store merchandise, department information and pricing.
Rotated manufacturer products as needed.
Loaded and unloaded merchandise using ladder and pallet jack.
Conferred with store managers to obtain information about customer needs and preferences.
Verified products appeared at correct locations in proper quantities.
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
02/2019 to 05/2020Pet Care AssociateNemacolin Woodlands Resort | Farmington, PA,
Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Spoke to customers regarding grooming services and pricing and cross-sold additional items, including pet food, treats and toys.
Promoted parasite protection as well as skin and coat health through regular grooming, dietary suggestions and supplement recommendations for pet owners.
Restocked supplies and rotated items to maintain efficient operations and prevent expiration of perishable goods.
Monitored animals for signs of disease, illness or injury and communicated concerns to management.
Monitored animal behavior and completed examinations to identify illnesses, injuries or potential diseases.
Consulted with veterinarians to diagnose problems and administered prescribed treatments.
Monitored health and behavior of animals by looking for urine and fecal output, completing weight checks and observing appetite during feeding.
Followed all pet care instructions, including dietary needs and medication regimens.
Administered medications to animals in treatment on regular, scheduled basis and documented any changes in condition.
Mixed and administered special food formulas to individual animals based on unique dietary needs.
Provided top-notch customer service to every customer and exceptional care to all animals.
06/2017 to 08/2018Deli ClerkAimbridge Hospitality | Battle Creek, MI,
Maintained clean, trash-free workspaces to maximize productivity and safety.
Delivered exemplary customer service to all guests, even in peak business periods to promote retention.
Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm.
Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Maintained proper signage and pricing information for displays, cases and counters.
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Kept work areas clean, neat and sanitized to prevent possible illness or injury among coworkers and customers.
Greeted customers at deli counter to fulfill requests and answer questions.
Stored refrigerated and frozen items at correct temperatures to comply with food safety rules.
Used downtimes to prepare ingredients and restock supplies for expected busy periods.
Offered product samples to customers, generating additional sales through taste-testing.
Listened carefully to customer instructions and prepared orders according to those preferences.
Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Opened new inventory and rotated stock by dates to maintain freshness.
Listened to customer requests and suggested additional menu items as appropriate to upsell products.
Checked refrigerated and frozen cases and replenished low stock.
Education
Expected in 06/2011High School Diploma | Warren Township Highschool, Gurnee, IL, GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
