Paint/Color Consultant Resume Example
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PAINT/COLOR CONSULTANT
Professional Summary
I am a self motivated customer service specialist with over 17 years retail experience in a fast-paced, team-based environment. I am a results oriented individual with a proven record of performance when it comes to building customer loyalty. I often go beyond what is expected of me. I have great adaptability and communication skills, a trustworthy professional who enjoys working in a customer-focused work environment. Trained in all aspects of opening and closing procedures as well as experience in inventory maintenance including-ordering, shipping, receiving and deliveries.
Skills
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Work History
Paint/Color Consultant, 07/2010 to 11/2013
Cracker Barrel Old Country Stores – Sunbury , OH
Cracker Barrel Old Country Stores – Sunbury , OH
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Described product to customers and accurately explained details and care of merchandise.
- Earned management trust by serving as key holder, responsibly opening and closing store.
- Politely assisted customers in person and via telephone.
- Provided an elevated customer experience to generate a loyal clientele.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Scored in top 10% of employees in successful resolution of issues
- Provided ongoing guest service, including giving great color matches, coordinating with fabrics, furniture, floors, etc.
- Maintained cleanliness and presentation of stock room and production floor.
- Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
- Built long-term customer relationships and advised customers on purchases and promotions.
- Recommended alternative items if product was out of stock.
- Set up and explained new membership contracts.
- Designed displays to make the store experience interactive, engaging and reassuring.
Retail Sales, 10/2008 to Current
Brown & Hopkins Country Store – City , STATE
Brown & Hopkins Country Store – City , STATE
- I am local to the store. I get called in as needed, during the holidays.
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Politely assisted customers in person and via telephone.
- Communicated with vendors regarding back order availability, future inventory and special orders.
- Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Maintained cleanliness and presentation of stock room and production floor.
- Provided ongoing guest service, including giving fashion advice.
- Set up and explained new membership contracts.
Slot booth Cashier , 01/1999 to 04/2005
Foxwoods Resort & Casino – City , STATE
Foxwoods Resort & Casino – City , STATE
- Exchanged paper currency for playing chips and coin money.
- Verified currency and computed to pay winning machines.
- Retained premium slot players through exceptional customer service.
- Opened daily drawer, balanced end of day cash, coin and
- chips.
- Completed and processed jackpot paperwork, exchanged paperwork for coin bags for slot machines.
- Trained fellow team members on Policy and Procedures, customer service, and Management expectations.
Proprietor , 03/1996 to Current
(Self Employed) Dawnne's Cleaning & Keeping Up – City
(Self Employed) Dawnne's Cleaning & Keeping Up – City
- House cleaning, dusting, mopping, washing. Floors to walls, windows and doors.
- Dusted picture frames and wall hangings with a cloth.
- Removed waste paper and other trash from the premises to designated area.
- Changed bed linens and collected soiled linens for cleaning.
- Disinfected and mopped bathrooms to keep them sanitary and clean.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Spot cleaned walls, carpets and light fixtures.
- Waxed and polished wood floors and other woodwork.
- Used chemicals and other cleaning equipment in a proper, safe and responsible manner.
- Reviewed and interpreted pertinent laboratory data and implications of results.
- Educated patients about therapeutic nutrition, sanitation, food prep and presentation.
Parts professional & driver, 11/1990 to 03/1992
Napa Auto Parts – City , STATE
Napa Auto Parts – City , STATE
- Managed the front counter, including answering the phone and opening and closing the shop.
- Effectively managed a high-volume of inbound and outbound customer calls.
- Accurately verified all required customer information for ordering special order parts.
- Cleaned and organized the store, including the checkout desk and displays.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Supervised and directed all merchandise and shipment processing.
- Determined customer needs by asking relevant questions and listening actively to the responses.
Education
High School Diploma: Office, Horticulture, 1978
Coventry High School - City, State
Coventry High School - City, State
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Resume Overview
School Attended
- Coventry High School
Job Titles Held:
- Paint/Color Consultant
- Retail Sales
- Slot booth Cashier
- Proprietor
- Parts professional & driver
Degrees
- High School Diploma : Office, Horticulture , 1978
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