Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Leadership
Training & Development
Friendly, positive attitude
Data management
Communication
Clerical
Organizational skills
Critical thinking
Sales team development
Supervision and training
Policy/program development
Staff training and development
Recruiting and hiring
Budgeting and cost control strategies
Profit and loss accountability
Packaging and sanitation
Customer experiences
Safety assurance
Advertising and marketing
Employee scheduling
Emotionally supportive
Effective team leader
MS Office proficient
Reliable
Flexible
Dependable
People-oriented
Time management
Planning
New employee processing
Payroll policies and procedures
Excellent writing skills
Experience
06/2020 to Current
PackagerAmerican Leather – Dallas, TX,
Inspected outgoing shipments to maintain effective quality assurance standards.
Promoted workplace safety and production efficiency by keeping workspaces clean, organized and free of hazards.
Accomplished production goals by working with speed and accuracy.
Examined the tape machine equipment closely and frequently to catch issues quickly and increase equipment lifetime.
Mentored new employees on daily warehouse procedures and answered task-related questions for quick job acclimation.
Utilized pallet jacks to move items to and from different warehouse locations.
Was the line relief and helped with breaks.
X-ray certified.
07/2016 to 03/2020
General ManagerUrban Air Adventure Park – Cordova, TN,
Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
Managed and improved requirements, gaps analysis, training and development and new program rollout.
Trained over 60 employees on business principles, best practices, protocol and system usage.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Trained employees on additional job positions to maintain coverage of roles at all times.
Recruited and hired qualified candidates to fill open positions.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Facilitated month-end journal entries, account reconciliation and invoicing using Jolt.
Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
Assigned tasks to associates to fit skill levels and maximize team performance.
Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
Forecasted trends in expected business levels and adjusted labor and inventory to match expectations.
Strengthened operational efficiencies and traceability, developing organizational filing systems for confidential client records and reports.
Analyzed operations and market data to assess areas in need of improvement and capitalize on changing conditions.
Addressed internal and customer-related issues each day and affected strategic resolutions.
Increased customer base and market share by promoting product through diverse channels.
Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
Optimized productivity, streamlined program efficiency, and boosted profitability.
Cross-trained in every store role to maximize operational knowledge.
Improved productivity initiatives, coordinating itinerary and scheduling appointments.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
Established ambitious goals for employees to promote achievement and surpass business targets.
Interacted with prospects and customers at various events, including trade shows, seminars and workshops.
Strengthened product branding initiatives and coordinated effective marketing campaigns.
Reviewed employee performance every month and delivered constructive feedback to improve weaknesses.
Generated reports to assess performance and make adjustments.
05/2011 to 08/2014
Nanny2 Fellas & A Big Vehicle – Broken Arrow, OK,
Cared for 2 boys aged 5 and 8.
Minimized TV and mobile device time by engaging children with games and physical books.
Planned excursions to enhance physical abilities and expose children to stimulating, educational activities.
Performed light housekeeping duties, such as preparing nutritious meals, cleaning laundry, tidying bedrooms, dusting and sanitizing play areas.
Provided safe and efficient transportation to and from activities and events.
Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
Education and Training
Expected in 05/2014
CNA: Nursing Lanier Technical College - Oakwood, GA GPA:
Expected in
: Nursing And Business University Of North Georgia - Dahlonega, GA GPA:
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