Overnight Stock Associate resume example with 9+ years of experience
- , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Accurate individual comfortable lifting up to 50 pounds and working independently with little to no supervision. Quick learner accomplished in organizing shipments and unloading delivery trucks. Expertise in Lift Equipment and Operations. Results-driven Overnight Stocker motivated to provide efficient support to sales and customer service areas by keep merchandise well-stocked and attractively arranged for purchase. Energetic individual with enthusiasm and aspiration to work hard. Punctual, reliable and willing to work any shift. Lifts 50 pounds and leverages strong safety and equipment knowledge in operating Forklift,Reach Truck, Order Picker, Electric Pallet Jack and more. Enthusiastic, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of verbal and nonverbal communication skills and training and developing talent. Motivated to learn, grow and excel in any industry. Industrious Stock Clerk offering 5 years of experience in inventory management and retail merchandising. Safety-focused and attentive to detail with proven history of reducing warehouse hazards through proactive identification. Certified Forklift Operator.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Developed and implemented a new Quality Control regime to assess
- Reduced service cancellation by 8%
- Improved customer satisfaction rating by 15%
- Implemented a new training strategy
- Cutting training expenses by 32% per recruit
- Orchestrated project to outsource simpler customer service duties to workers in the Philippines and Colombia via Freelancer.
- Achieved an average of 95%+ customer satisfaction rating over the course of three years
- Resolved 93% of incoming customer requests and problems
- Persuaded 80% of cancelling customers to continue shopping and receiving delivery services
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Meijer, Inc. – Zionsville, IN,
- Moved and lifted heavy loads of merchandise using Various Lift Equipments ie..(Forklift, Order Picker, Reach Truck, Electric Pallet Jack, and etc..).
- Scanned shelves and product cases to locate expired, outdated and spoiled items.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Met incoming trucks and used forklifts to move pallets to staging areas.
- Realigned merchandise throughout assigned section to give shelves and racks professional appeal.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
- Unloaded arriving product stock and moved to store display areas.
Ashley HomeStores Ltd. – City, STATE,
- Interfaced effectively with key accounts, answering questions and delivering exceptional service.
- Evaluated personnel workloads to support capacity planning, adjusting service call scheduling according to available staff.
- Coordinated among multiple external stakeholders to gain consensus on major project milestones and prioritization goals.
- Served as primary interface for onboarding new personnel, providing educational resources on service delivery policies and establishing scheduling calendars.
- Maintained proper staffing levels to guarantee timely and accurate deliveries.
- Coordinated and led internal and external site team meetings.
- Cultivated effective and positive working relationships with lucrative clients through onboarding, initial training and ongoing support.
- Participated in drafting service budgeting, advising on areas of possible improvement to reduce costs and service delivery times.
- Attended staff and client meetings and served as liaison to manage operations for account.
SOFA EXPRESS – City, STATE,
- Interfaced effectively with key accounts, answering questions and delivering exceptional service.
- Evaluated personnel workloads to support capacity planning, adjusting service call scheduling according to available staff.
- Coordinated among multiple external stakeholders to gain consensus on major project milestones and prioritization goals.
- Supervised operations of 24-hour customer service desk staffed by 10 team members.
- Worked with vendors to schedule more than 5 daily pickups and 30 weekly deliveries.
- Met with business leaders to better understand IT issues that negatively impacted businesses.
- Facilitated completion of deliveries and verified all documentation.
Florida State College At Jacksonville - Jacksonville, FL
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Resume Overview
School Attended
- Florida State College At Jacksonville
Job Titles Held:
- Overnight Stock Associate
- Delivery Customer Service Manager
- Delivery Customer Service Manager
Degrees
- Associate of Arts
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