Reliable Roustabout with safety-driven mentality and great written and oral communication skills. Hardworking field employee with proficiency in using variety of tools and equipment in excavating, drilling and construction projects. Accepts constructive criticism to improve skills and job performance. Experienced oil field individual with background cutting, threading and assembling piping, drill rigs and pumping equipment. Reliable Roustabout knowledgeable in equipment repair and skilled in loading and unloading materials and equipment. Reputation for hard work, levelheadedness and attention to safety. Safety-minded Roustabout skilled working in hazardous conditions and applying mechanical abilities to complete projects on time. Enthusiastic worker promoting excellent attendance record and sound work ethic.
Skills
Tools and mechanical equipment
Written and verbal communication
Accident reporting
Safety meetings
Education
West St. Mary High SchoolBaldwin, LAExpected in 05/2017 ā āHigh School Diploma: - GPA:
Certifications
[Area of expertise] License - [Timeframe]
[Area of certification] Training - [Timeframe]
[Area of certification], [Company Name] - [Timeframe]
Unloaded arriving product stock and moved to store display areas.
Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Inspected floor displays, noted missing items and immediately replenished merchandise.
Completed regular cycle counts and inventory audits.
Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
Assisted customers by finding items quickly to boost store satisfaction rates.
Collected assigned merchandise and transported to store floor locations using hand trucks.
Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.
Supported promotional plans by updating signage with price changes.
Designed and constructed advertising signs to attract customers and promote sales.
Removed all boxes and related trash from sales floor and processed through compactors.
Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
Stayed current on available products, store promotions and customer service policies to better serve shoppers.
Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
Located needed merchandise in inventory using [Type] software and placed on skids for transport to shelves.
Realigned merchandise throughout assigned section to give shelves and racks professional appeal.
Met incoming trucks and used forklifts to move pallets to staging areas.
Checked for outdated and overripe grocery items and removed from inventory.
Assessed shelves in [Type] department to determine which items to replenish or reorder.
Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
Performed daily inventory checks of merchandise on hand through [Action] and [Action].
Scanned shelves and product cases to locate expired, outdated and spoiled items.
Readied items for sales floor stocking by affixing tags and preparing shelf labels.
Checked aisles for spills to complete quick clean-up.
Maintained current knowledge of shelf planograms and end cap plans to merchandise products
Unloaded arriving product stock and moved to store display areas
Realigned merchandise throughout assigned section to give shelves and racks professional appeal
Adhered to safety processes and procedures when stocking store to avoid falls and other injuries
Stayed current on available products, store promotions and customer service policies to better serve shoppers
Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by
Scanned shelves and product cases to locate expired, outdated and spoiled items
Stamped, attached or changed price tags on merchandise shelving and updated computerized price list
Checked for outdated and overripe grocery items and removed from inventory
Located needed merchandise in inventory using [Type] software and placed on skids for transport to shelves
Assessed shelves in [Type] department to determine which items to replenish or reorder
Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks
Met incoming trucks and used forklifts to move pallets to staging areas
Removed all boxes and related trash from sales floor and processed through compactors
Supported promotional plans by updating signage with price changes
Readied items for sales floor stocking by affixing tags and preparing shelf labels
Completed regular cycle counts and inventory audits
Collected assigned merchandise and transported to store floor locations using hand trucks
Assisted customers by finding items quickly to boost store satisfaction rates
Inspected floor displays, noted missing items and immediately replenished merchandise
Checked aisles for spills to complete quick clean-up
Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles
Designed and constructed advertising signs to attract customers and promote sales
Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage
Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors
Used [Software] to record received, counted and stored stock items
Parking Drilling Co. International - WESTERN EXPRESS Grand Junction, CO, 11/2017 - 06/2018
Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts.
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Dropped and hooked trailers and changed configuration of equipment.
Demonstrated safe driving by following all regulations and safety procedures, resulting in zero accidents.
Verified contents of inventory loads against Bills of Lading.
Maximized load safety by balancing, securing and weighing products.
Executed safety practices and inventory loading without customer complaints, accidents or lost-time.
Maintained daily, legible DOT log book and submitted corresponding documents.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Completed preventive maintenance and mechanical repairs on vehicles.
Pushed and pulled dollies into place and raised and lowered landing gear on semi-trailers.
Operated with safety and skill to avoid accidents and delays.
Maintained current Class [Type] CDL with Hazardous Materials and Doubles and Triples endorsements.
Verified hazardous material product descriptions and determined any discrepancies in paperwork.
Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
Transported hazardous materials and oversized shipments without incident.
Invoiced, collected monies due and settled accounts with shippers each day.
Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
Contacted customers to report delayed delivery times.
Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Trained new personnel regarding company operations, policies and services.
Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns.
Enhanced productivity levels by anticipating needs and delivering outstanding support.
Entered orders into [Type] computer database system.
Recommended products to customers, thoroughly explaining details.
Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
Effective liaison between customers and internal departments.
Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
Operated POS system to itemize and complete average of [Number] customer purchases.
Resolved [Type] issues over phone with [Number] customers daily.
Increased efficiency and performance by monitoring team member productivity and providing feedback.
Provided onboarding and guidance to other sales representatives to meet sales goals while growing opportunities for [Type] business.
Increased efficiency and team productivity by promoting operational best practices.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Handled [Type] customers in fast-paced [Type] setting in coordination with solid team of [Number] customer service associates.
Processed [Number] invoices each [Timeframe] and mailed documentation to clients.
Facilitated inter-departmental communication to effectively provide customer support.
Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
Developed, updated and organized [Software] databases to handle customer and [Type] data.
Implemented and developed customer service training processes.
Improved overall efficiency [Number]% by anticipating needs and providing outstanding support.
Recorded actions taken, issues resolved and [Type] information to effectively manage customer accounts.
Investigated and resolved customer inquiries and complaints quickly.
Maintained up-to-date knowledge of product and service changes.
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