Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Reliable Roustabout with safety-driven mentality and great written and oral communication skills. Hardworking field employee with proficiency in using variety of tools and equipment in excavating, drilling and construction projects. Accepts constructive criticism to improve skills and job performance. Experienced oil field individual with background cutting, threading and assembling piping, drill rigs and pumping equipment. Reliable Roustabout knowledgeable in equipment repair and skilled in loading and unloading materials and equipment. Reputation for hard work, levelheadedness and attention to safety. Safety-minded Roustabout skilled working in hazardous conditions and applying mechanical abilities to complete projects on time. Enthusiastic worker promoting excellent attendance record and sound work ethic.

Skills
  • Tools and mechanical equipment
  • Written and verbal communication
  • Accident reporting
  • Safety meetings
Education
West St. Mary High School Baldwin, LA Expected in 05/2017 High School Diploma : - GPA :
Certifications
  • [Area of expertise] License - [Timeframe]
  • [Area of certification] Training - [Timeframe]
  • [Area of certification], [Company Name] - [Timeframe]
  • Licensed [Job Title] - [Timeframe]
  • Certified [Job Title], [Company Name] - [Timeframe]
Work History
Giant Eagle - Overnight Stock Associate
New Albany, OH, 03/2013 - 02/2015
  • Unloaded arriving product stock and moved to store display areas.
  • Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Completed regular cycle counts and inventory audits.
  • Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Collected assigned merchandise and transported to store floor locations using hand trucks.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.
  • Supported promotional plans by updating signage with price changes.
  • Designed and constructed advertising signs to attract customers and promote sales.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Stayed current on available products, store promotions and customer service policies to better serve shoppers.
  • Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
  • Located needed merchandise in inventory using [Type] software and placed on skids for transport to shelves.
  • Realigned merchandise throughout assigned section to give shelves and racks professional appeal.
  • Met incoming trucks and used forklifts to move pallets to staging areas.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Assessed shelves in [Type] department to determine which items to replenish or reorder.
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
  • Performed daily inventory checks of merchandise on hand through [Action] and [Action].
  • Scanned shelves and product cases to locate expired, outdated and spoiled items.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Checked aisles for spills to complete quick clean-up.
  • Maintained current knowledge of shelf planograms and end cap plans to merchandise products
  • Unloaded arriving product stock and moved to store display areas
  • Realigned merchandise throughout assigned section to give shelves and racks professional appeal
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries
  • Stayed current on available products, store promotions and customer service policies to better serve shoppers
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by
  • Scanned shelves and product cases to locate expired, outdated and spoiled items
  • Stamped, attached or changed price tags on merchandise shelving and updated computerized price list
  • Checked for outdated and overripe grocery items and removed from inventory
  • Located needed merchandise in inventory using [Type] software and placed on skids for transport to shelves
  • Assessed shelves in [Type] department to determine which items to replenish or reorder
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks
  • Met incoming trucks and used forklifts to move pallets to staging areas
  • Removed all boxes and related trash from sales floor and processed through compactors
  • Supported promotional plans by updating signage with price changes
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels
  • Completed regular cycle counts and inventory audits
  • Collected assigned merchandise and transported to store floor locations using hand trucks
  • Assisted customers by finding items quickly to boost store satisfaction rates
  • Inspected floor displays, noted missing items and immediately replenished merchandise
  • Checked aisles for spills to complete quick clean-up
  • Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles
  • Designed and constructed advertising signs to attract customers and promote sales
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage
  • Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors
  • Used [Software] to record received, counted and stored stock items
Parking Drilling Co. International - WESTERN EXPRESS
Grand Junction, CO, 11/2017 - 06/2018
  • Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Demonstrated safe driving by following all regulations and safety procedures, resulting in zero accidents.
  • Verified contents of inventory loads against Bills of Lading.
  • Maximized load safety by balancing, securing and weighing products.
  • Executed safety practices and inventory loading without customer complaints, accidents or lost-time.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Completed preventive maintenance and mechanical repairs on vehicles.
  • Pushed and pulled dollies into place and raised and lowered landing gear on semi-trailers.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained current Class [Type] CDL with Hazardous Materials and Doubles and Triples endorsements.
  • Verified hazardous material product descriptions and determined any discrepancies in paperwork.
  • Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
  • Transported hazardous materials and oversized shipments without incident.
  • Invoiced, collected monies due and settled accounts with shippers each day.
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
  • Contacted customers to report delayed delivery times.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Trained new personnel regarding company operations, policies and services.
  • Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns.
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.
  • Entered orders into [Type] computer database system.
  • Recommended products to customers, thoroughly explaining details.
  • Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
  • Effective liaison between customers and internal departments.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
  • Operated POS system to itemize and complete average of [Number] customer purchases.
  • Resolved [Type] issues over phone with [Number] customers daily.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.
  • Provided onboarding and guidance to other sales representatives to meet sales goals while growing opportunities for [Type] business.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Handled [Type] customers in fast-paced [Type] setting in coordination with solid team of [Number] customer service associates.
  • Processed [Number] invoices each [Timeframe] and mailed documentation to clients.
  • Facilitated inter-departmental communication to effectively provide customer support.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
  • Developed, updated and organized [Software] databases to handle customer and [Type] data.
  • Implemented and developed customer service training processes.
  • Improved overall efficiency [Number]% by anticipating needs and providing outstanding support.
  • Recorded actions taken, issues resolved and [Type] information to effectively manage customer accounts.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Maintained up-to-date knowledge of product and service changes.
  • Delivered excellent customer service, resulting in consistent [Number]% customer satisfaction rating.
  • Maintained energy and enthusiasm in fast-paced environment
  • Monitored all company inventory to ensure stock levels and databases were updated
  • Collaborated with [department or management] to achieve [result]
  • Increased customer satisfaction by resolving [product or service] issues
  • Worked closely with [job title] to maintain optimum levels of communication to effectively and efficiently complete projects
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement
  • Led [type] team in delivery of [type] project, resulting in [result]
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment
  • Carried out day-day-day duties accurately and efficiently
  • Managed team of [number] employees, overseeing hiring, training, and professional growth of employees
  • Used Microsoft Word and other software tools to create documents and other communications
  • Served customers in a friendly, efficient manner following outlined steps of service
  • Supervised work of contracted employees to keep on task for timely completion
  • Successfully maintain clean, valid driver's license and access to reliable transportation
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions
  • Participated in team-building activities to enhance working relationships
  • Worked flexible hours; night, weekend, and holiday shifts
Lawson's Finest Liquids, Llc - TAYLOR INTERNATIONAL
Waitsfield, VT, 05/2018 - 05/2019
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Carried out day-day-day duties accurately and efficiently.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Conducted research, gathered information from multiple sources and presented results.
  • Collaborated with [department or management] to achieve [result].
  • Led projects and analyzed data to identify opportunities for improvement.
  • Worked with [type] customers to understand needs and provide excellent service.
  • Used coordination and planning skills to achieve results according to schedule.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
  • Successfully maintain clean, valid driver's license and access to reliable transportation.
  • Managed team of [number] employees, overseeing hiring, training, and professional growth of employees.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Handled [number] calls per [timeframe] to address customer inquiries and concerns.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Eliminated downtime and maximized revenue by providing top project quality control.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Identified issues, analyzed information and provided solutions to problems
  • Created plans and communicated deadlines to ensure projects were completed on time
  • Monitored all company inventory to ensure stock levels and databases were updated
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
  • Maintained excellent attendance record, consistently arriving to work on time
  • Led projects and analyzed data to identify opportunities for improvement
  • Developed and maintained courteous and effective working relationships
  • Served customers in a friendly, efficient manner following outlined steps of service
  • Handled [number] calls per [timeframe] to address customer inquiries and concerns
  • Delivered [product or service] to customer locations within specific timeframes
  • Proved successful working within tight deadlines and fast-paced atmosphere
  • Oversaw daily operations to ensure high levels of productivity
  • Worked flexible hours; night, weekend, and holiday shifts
  • Successfully maintain clean, valid driver's license and access to reliable transportation
  • Led [type] team in delivery of [type] project, resulting in [result]
  • Used Microsoft Word and other software tools to create documents and other communications
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Participated in team-building activities to enhance working relationships
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
Spencer Odgen - Roustabout
City, STATE, 05/2019 - 05/2021
  • Repaired surface machinery and performed period equipment inspections.
  • Attended all safety meetings and utilized techniques learned to avoid mishaps on job.
  • Used hand and power tools safely and efficiently, following all manufacturer and company directions.
  • Dug ditches around storage tanks.
  • Listened carefully to supervisors to understand directions and then carried out all work responsibilities efficiently.
  • Offloaded and loaded crane load and assisted crane operator.
  • Assisted roughnecks with tasks and supplied with equipment.
  • Installed and repaired pipes, valves and pumps when on job sites.
  • Performed manual operating and maintenance duties in compliance with company quality standards.
  • Erected derricks by bolting together various materials.
  • Received and processed stock into inventory management system.
  • Developed team communications and information for meetings.
  • Worked with [type] customers to understand needs and provide excellent service.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Improved operations through consistent hard work and dedication.
  • Monitored all company inventory to ensure stock levels and databases were updated.
  • Resolved problems, improved operations and provided exceptional service.
  • Attended all safety meetings and utilized techniques learned to avoid mishaps on job
  • Repaired surface machinery and performed period equipment inspections
  • Used hand and power tools safely and efficiently, following all manufacturer and company directions
  • Assisted roughnecks with tasks and supplied with equipment
  • Offloaded and loaded crane load and assisted crane operator
  • Installed and repaired pipes, valves and pumps when on job sites
  • Dug ditches around storage tanks
  • Erected derricks by bolting together various materials
  • Listened carefully to supervisors to understand directions and then carried out all work responsibilities efficiently
  • Performed manual operating and maintenance duties in compliance with company quality standards
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations
  • Received and processed stock into inventory management system
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
  • Exceeded goals through effective task prioritization and great work ethic
  • Worked flexible hours; night, weekend, and holiday shifts
  • Resolved problems, improved operations and provided exceptional service
  • Developed and maintained courteous and effective working relationships
  • Conducted research, gathered information from multiple sources and presented results
  • Delivered [product or service] to customer locations within specific timeframes
Lgsstaffing - Cleaning Crew Member
, , -
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Completed routine floor stripping, sealing and finishing.
  • Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
  • Arranged and removed tables, chairs and decorations to prepare facilities for events such as meetings and banquets.
  • Maintained floor cleaning and waxing equipment.
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Used cleaners and squeegees to clean windows, glass partitions and mirrors.
  • Supervised supplies in inventory and submitted reorder requests.
  • Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
  • Emptied trashcans and transported waste to collection areas.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Worked alongside other cleaners to complete jobs in corporate office buildings.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Handled equipment, chemicals and materials properly and with caution.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
  • Operated and maintained large carpet shampoo machines, industrial washing machines and dishwashers.
  • Worked on cleaning team to service hotels, offices and other commercial buildings.

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Resume Overview

School Attended

  • West St. Mary High School

Job Titles Held:

  • Overnight Stock Associate
  • WESTERN EXPRESS
  • TAYLOR INTERNATIONAL
  • Roustabout
  • Cleaning Crew Member

Degrees

  • High School Diploma

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