orthodontic treatment coordinator resume example with 5+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Bilingual, organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Skills
Oral Hygiene Techniques
Oral Health Assessments
Document Management
Customer Service
Disinfection and Sterilization
Dental Billing
Payment Collections
Dental Radiography
Radiation Protection
Advising and Educating Patients
Inventory Management
Supply Ordering
Patient Care Standards
Organization and Prioritization
Teamwork and Collaboration
Data Verification
Insurance Verification
Relationship Building
Records Management
Treatment Planning
Autoclave Operation
Appliance Fitting and Adjustment
Office Administration
Appointment Scheduling
Advising Patients
Cleaning and Sanitizing
Patient Flow Management
Detail-Oriented
Addressing Patient Inquiries
Experience
Orthodontic Treatment Coordinator, 11/2019 to Current Kool Smiles – Rio Bravo, TX,
Documented dental care services by charting in patient records.
Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
Thoroughly studied patients' x-rays to help determine best treatments for dental ailments and conditions.
Exposed dental diagnostic x-rays.
Updated patient records with new data and treatment information.
Motivated and encouraged team members to communicate more openly and constructively with each other.
Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Called patients to confirm appointments and left voicemail reminders of appointment date and time.
Documented messages left by callers and delivered vital information to intended employees.
Assisted staff with sorting mail and distributing correspondence.
Oversaw appointment scheduling for corporate employees and company visitors.
Verified insurance eligibility for patients by calling appropriate parties.
Maintained confidentiality on all patient record data.
Contacted insurance providers to verify insurance information and obtain billing authorization.
Created and provided marketing material to meet business needs.
Developed scripted ad content to enhance patient marketing strategies.
Orthodontic Assistant, 01/2019 to 11/2019 Benevis – Notasulga, AL,
Attached wiring for braces and advised patient on how to properly and gently brush and floss.
Instructed patients on postoperative care to protect dental work and promote healing.
Provided chairside assistance by handing Orthodontists instruments during procedures.
Prepared and polished patients' teeth before having braces installed.
Protected patients by sterilizing instruments and equipment between every consultation.
Updated patient records with new data and treatment information.
Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
Exposed dental diagnostic x-rays.
Front Desk Receptionist, 01/2018 to 01/2019 Expeditors International Of Washington, Inc. – El Paso, TX,
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Handled payment processing and provided customers with receipts and proper bills and change.
Signed for packages, recorded deliveries and distributed to personnel.
Received incoming calls and coordinated with staff to fulfill customer requests.
Responded to inquiries and room requests made online, by phone and via email.
Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
Worked with housekeeping and maintenance staff to address and resolve building and room issues.
Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
Updated databases and spreadsheets to promote access to information.
Maintained professional tone at all times, including during peak rush hours.
Greeted customers, answered general questions and directed to appropriate locations.
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Gathered, sorted, distributed and sent mail and packages.
Medical Assistant, 02/2017 to 01/2018 Emory University – Atlanta, GA,
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Organized charts, documents and supplies to maintain team productivity.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Efficiently performed insurance verification and pre-certification and pre-authorization functions.
Assessed, documented and monitored vital signs for patients within outpatient setting.
Contacted pharmacies to submit and refill patients' prescriptions.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Scheduled appointments for patients via phone and in person.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Educated patients about medications, procedures and physician's instructions.
Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
Answered phones, scheduled appointments, greeted patients and ordered supplies.
Assisted with technical treatments and entered information within patient records and charts.
Printed and filed examination data records according to HIPAA patient standards.
Sterilized medical equipment after each procedure.
Tested and repaired medical testing equipment to maintain safety and accuracy.
Coordinated services with medical and office staff to improve patient satisfaction, engagement and compassionate care.
Kept facility stocked with necessary supplies, equipment and instruments.
Communicated with patients by phone and via written correspondence.
Answered appointment calls to streamline office operations.
Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
Education and Training
High School Diploma: , Expected in 06/2017 to Sunrise Mountain High School - Las Vegas, NV GPA:
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