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orthodontic assistant treatment coordinator resume example with 17+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Reliable Orthodontic Assistant/ Treatment Coordinator with a strong knowledge of dentistry practices. Well-rounded professional, skilled handling multitasks. Accomplished at establishing a trusting rapport with patients. Gifted at documenting dental care services and maintaining patient charts and records. Experience making preliminary impressions and assisting orthodontist in bonding and banding brackets.

Skills
  • Customer Service
  • Treatment Planning
  • Teamwork and Collaboration
  • Advising and Educating Patients
  • Detail-Oriented
  • Relationship Building
  • Appointment Scheduling
  • Medical Charting
  • Data Entry
  • Appliance Fitting and Adjustment
  • Office Administration
  • Presenting treatment plan and financial contracts
  • Diagnostic Xrays
  • Henry Schein Dentrix software, Orthodontic Dolphin software, Orthotrac software
Experience
06/2019 to Current
Orthodontic Assistant & Treatment Coordinator Dental Care Alliance Belchertown, MA,
  • Gathered and documented patient medical and dental histories and vital signs.
  • Fabricated custom teeth impressions.
  • Documented patient records during procedures and added notes taken to treatment chart.
  • Briefed patients on dental procedures and payment plans to help make informed decisions.
  • Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
  • Gave patients desensitizing agents to prepare for anesthetic administration.
  • Kept track of treatment information in patient records.
  • Exposed dental diagnostic x-rays.
  • Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
  • Established clean, sterile and welcoming environment for patients.
  • Attached wiring for braces and advised patient on how to properly and gently brush and floss.
  • Exposed diagnostic dental x-rays to analyze teeth condition.
  • Maintained master calendar and scheduled new appointments based on provider availability.
  • Created and fit dental appliances for patients. adjusting as necessary.
  • Cleaned and polished removable dentures, brackets, wires and other appliances.
  • Provided chairside assistance by handing Orthodontists instruments during and procedures.
  • Updated patient records with new data and treatment information.
  • Sterilized dental equipment using automatic washers to prevent cross contamination.
  • Took medical and dental history
  • Prepared and polished patients' teeth before having braces installed.
  • Made impressions of teeth for mouth guards and other oral fixtures.
03/2018 to 06/2019
Orthodontic Treatment Coordinator American Dental Partners, Inc. Albany, NY,
  • Answered telephones and directed calls to appropriate medical or administrative staff.
  • Performed bookkeeping duties, preparing and sending financial statements or bills.
  • Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
  • Arranged documents for insurance claims.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
  • Maintained master calendar and scheduled new appointments based on provider availability.
  • Scheduled cleanings and dental appointments for patients using appointment software.
  • Answered and managed incoming calls and emails.
  • Transmitted medical records and other correspondence by mail, e-mail, or fax.
  • Scheduled and confirmed patient appointments and consultations.
  • Completed relevant insurance and other claim forms.
  • Interviewed patients to complete case histories and intake forms.
  • Communicated with patients with compassion while keeping medical information private.
  • Compiled and coded patient information or data in appropriate computer system.
  • Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
  • Took customer payments and billed insurance companies for remaining balance.
  • Greeted patients, determined purpose of visit and directed to appropriate staff.
  • Verified, updated and entered patient information into system.
  • Gathered medical information, dental health history and vitals from patients.
  • Scheduled tests, lab work or x-rays for patients based on physician orders.
  • Assisted physicians with finalizing reports, speeches or presentations.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Collected payments from patients and arranged payment schedules.
07/2006 to 12/2016
Orthodontic Assistant & Treatment Coordinator Zaytoun Orthodontics City, STATE,
  • Established clean, sterile and welcoming environment for patients.
  • Selected and prepared tools used for procedures by sanitizing and arranging.
  • Documented patient records during procedures and added notes taken to treatment chart.
  • Provided chairside assistance by handing Orthodontists instruments during procedures.
  • Cleaned and polished for brackets, wires and other appliances.
  • Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
  • Briefed patients on dental procedures and payment plans to help make informed decisions.
  • Exposed dental diagnostic x-rays.
  • Prepared and polished patients' teeth before having braces installed.
  • Maintained master calendar and scheduled new appointments based on provider availability.
  • Exposed diagnostic dental x-rays to analyze teeth condition.
  • Kept track of treatment information in patient records.
  • Attached wiring for braces and advised patient on how to properly and gently brush and floss.
  • Assisted dentist during examination by retracting patient's tongue and cheeks.
  • Made impressions of teeth for mouth guards and other oral fixtures.
  • Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
  • Created and fit dental appliances for patients. adjusting as necessary.
  • Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
  • Prepared bills and completed insurance forms using system software.
  • Updated patient records with new data and treatment information.
  • Protected patients by sterilizing instruments and equipment between every consultation.
01/2004 to 05/2006
Orthodontic Assistant ZaytounGreeley And Nista Orthodontics City, STATE,
  • Established clean, sterile and welcoming environment for patients.
  • Exposed dental diagnostic x-rays.
  • Provided chairside assistance by handing Orthodontists instruments during surgeries and procedures.
  • Gathered and documented patient medical and dental histories.
  • Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
  • Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
  • Supported dentist with completing minimally invasive and advanced orthodontic procedures.
  • Prepared and polished patients' teeth before having braces installed.
  • Maintained master calendar and scheduled new appointments based on provider availability.
  • Kept track of treatment information in patient records.
  • Documented patient records during procedures and added notes taken to treatment chart.
  • Protected patients by sterilizing instruments and equipment between every consultation.
  • Updated patient records with new data and treatment information.
  • Made impressions of teeth for mouth guards and other oral fixtures.
  • Assisted dentist during examination by retracting patient's tongue and cheeks.
  • Prepared bills and completed insurance forms using system software.
  • Attached wiring for braces and advised patient on how to properly and gently brush and floss.
  • Briefed patients on dental procedures and payment plans to help make informed decisions.
  • Selected and prepared tools used for procedures by sanitizing and arranging.
  • Exposed diagnostic dental x-rays to analyze teeth condition.
  • Created and fit dental appliances for patients. adjusting as necessary.
Education and Training
Expected in to to
: Business
SUNY College of Technology At Delhi - Delhi, NY
GPA:

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Resume Overview

School Attended

  • SUNY College of Technology At Delhi

Job Titles Held:

  • Orthodontic Assistant & Treatment Coordinator
  • Orthodontic Treatment Coordinator
  • Orthodontic Assistant & Treatment Coordinator
  • Orthodontic Assistant

Degrees

  • Some College (No Degree)

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