Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Dedicated, flexible health industry professional with demonstrated strengths in costumer service, care prioritization, and in-depth clinical skills. Experienced with troubleshooting issues and building productive solutions. Excellent verbal and written communicator with a strong background in cultivating positive relationships. Focused on delivering comprehensive support to meet diverse others' needs.

  • Patient Care Standards
  • Customer Service
  • Teamwork and Collaboration
  • Advising Patients
  • Cleaning and Sanitizing
  • Patient Flow Management
  • Organization and Prioritization
  • EMR Software
  • Advising and Educating Patients
  • Autoclave Operation
  • Data Verification
  • Local Anesthetics
  • Document Management
  • Records Management
  • Insurance Verification
  • Payment Collections
  • Basic Trauma Life Support
  • Emergency Diagnostics
  • Venipuncture Procedures
  • Medical Procedure Prioritization
  • Treatment Documentation
  • Injections safety
  • Botox cosmetics
  • Adaptability
  • Catheter Care
  • Transcription
  • Anatomy + Physiology knowledge
  • Administering injections
  • Quality assurance
  • Medical Charting
  • Instrument Tray Preparation
  • Disinfection and Sterilization
  • Procedure Support
  • Detail-Oriented
  • Appointment Scheduling
  • Decision Making
  • Emergency Response
  • Medical Procedure Preparation
  • Patient Condition Monitoring
  • Monitoring Vital Signs
  • Critical Thinking
  • Care Coordination
  • Specialized Healthcare Referrals
  • Computer Literacy
  • Delegation and Motivation
  • Direct Patient Care
  • Specimen Transportation
  • Discrepancy Resolution
  • Regulatory Compliance
  • Payment Processing
Work History
Orthodontic Assistant, 08/2021 - Current
Kool Smiles Baton Rouge, LA,
  • Prepped examination rooms, sterilized equipment, and instruments and maintained appropriate tray setup.
  • Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
  • Took x-rays, photographs and impressions of patients' teeth and mouth.
  • Poured and shaped molds from impressions and trimmed molds in grinder.
Medical Representative, 11/2018 - 03/2021
Principia Biopharma Inc. Lexington, MA,
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Compiled necessary documents for surgical billing packages.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Achieved front desk operations, including lobby maintenance, patient check-in, and general office reception.
  • Set up patients for appointments with timely benefits verification, referral processing, and insurance authorizations.
  • Meets financial targets by collecting payments and updating accounts with current payment information.
  • Knowledgeable in injectable cosmetics and cosmetic consultations. Botox, Juvederm, Restylane, Kybella, etc.
  • Responsible for administrative as well as clinical tasks such as maintaining patient records complying to patient confidentiality.
Emergency Department Technician, 03/2017 - 11/2018
Dean Health Wisconsin Dells, WI,
  • Administered first aid treatment and life support to care for sick or injured individuals.
  • Assisted doctors with examinations of patients by taking vital signs and drawing blood.
  • Assisted with resuscitation, CPR, and emergency airway procedures.
  • Resolved emergency situations with calm, level-headed, and knowledgeable approaches.
  • Entered relevant data into EMR management system.
  • Complied with all local, state, and federal requirements for safety and sanitation in healthcare environments.
  • Supported ER operations with venous blood draws, clean dressing changes, and catheter care.
  • Optimized treatments based on currently available information such as medications taken or pre-existing conditions noted.
  • Administered basic wound care, insertion of Foley catheters and nasogastric tubes.
  • Facilitated transfer of patients throughout medical facility and between departments.
  • Decontaminated and sanitized all equipment, instruments and supplies.
  • Inserted peripheral IVs and administered non-medication IV fluids.
  • Applied orthopedic devices like traction and OCL splints.
Bank Teller, 12/2014 - 01/2016
Cit Group Escondido, CA,
  • Assisted customers with setting up or closing accounts, completing loan application, and signing up for new services.
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Reduced fraud risk by verifying check endorsements, customer identification, and other required documentation.
  • Processed commercial depository bags and completes coin orders.
  • Reconciled transactions and verified cash totals without variances.
  • Communicated professionally and personally with customers to assess needs and develop solutions.
  • Applied active listening and effective communication to cultivate and maintain customer rapport.
  • Collected currency for deposit, verified deposit amounts, and entered transactions.
Associate of Science: General Sciences, Expected in 08/2017
Jefferson State Community College - Birmingham, AL
  • PT - Phlebotomy Technician
  • Basic Life Support

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School Attended

  • Jefferson State Community College

Job Titles Held:

  • Orthodontic Assistant
  • Medical Representative
  • Emergency Department Technician
  • Bank Teller


  • Associate of Science

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