Orthodontic Assistant resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Motivated hard worker certified in dental assisting. Respectful in communicating with patients and conscientious about educating on key dental topics. Outgoing Dental Assistant Intern with experience supporting dental office staff and boosting customer service ratings by offering high level of service to all individuals. Confident individual experienced in sterilization procedures, and patient education. Upbeat in high-pressure situations to promote positive work environment and customer satisfaction.

  • Sterilization techniques
  • Radiology certificate
  • Dental staff support
  • Disinfecting rooms and equipment
  • Dentrix proficiency
  • Strong writing and verbal skills
  • Four-handed procedures
  • Multitasking
  • Chairside assistance
  • CPR certified
  • Friendly High-energy attitude
  • Ambitious
  • Customer Service skills
  • Excellent communication skills
  • Fast learner
  • Team player
  • Ability to adapt to new procedures and training
  • Passionate and committed to the dentistry field
  • Strategic thinker
Orthodontic Assistant, 01/2021 to Current
Vital SmilesHermitage, TN,
  • Provided chairside assistance by handing Orthodontists instruments during surgeries and procedures.
  • Protected patients by sterilizing instruments and equipment between every consultation.
  • Applied sealants and protective coatings to teeth, protecting enamel and preventing cavities.
  • Instructed patients on postoperative care to protect dental work and promote healing.
  • Made impressions of teeth for mouth guards and other oral fixtures.
  • Prepared and polished patients' teeth before having braces installed.
  • Attached wiring for braces and advised patient on how to properly and gently brush and floss.
  • Performed minor orthodontic procedures such as suture removal and rubber dam placement.
  • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
  • Laid out dental instruments and equipment before procedures.
Dental Assistant Intern, 11/2020 to 01/2021
Westamerica BancorporationSan Anselmo, CA,
  • Broke down and set up equipment and sanitized various dental tools.
  • Discussed patient needs and expectations.
  • Administered x-rays under supervision.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Escorted patients to exam rooms while making friendly conversation to prepare for cleanings and procedures.
  • Educated patients on treatment procedures and post-procedure home care.
  • Soothed anxious patients by effectively listening and demonstrating concern for individual fears.
Customer Service Manager, 08/2019 to Current
Accenture Contractor JobsOklahoma City, OK,
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Assessed departmental operations to determine areas for customer service improvement and support.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
Corporate Trainer , 02/2015 to 08/2019
KneadersCity, STATE,
  • Designed training materials and examinations and facilitated cross-functional training for internal and external clients.
  • Authored new training procedures and manuals for instructors.
  • Integrated technology into training methods by use of mobile applications.
  • Wrote, optimized and monitored training processes.
  • Trained new technical trainers to promote consistency in customer service and quality.
  • Boosted confidence of employees by providing skilled training to improve knowledge and productivity.
Education and Training
Associate of Science: General Studies, Expected in 05/2014
Snow College - Ephraim,
: Science , Expected in
Utah Valley University - Orem,
  • Assist To Succeed Dental Assisting Program
  • Graduated November 2020
  • 10 week course at Center Creek Dental with Dr. Terry Ferrell and instructors
  • Radiology/x-ray certified
  • CPR certified by American Heart Association
  • Graduated with the highest GPA in class of ten
  • Certified Dental Assistant
Additional Information

Attended Assist to Succeed Dental School every Saturday for 8 hours for a total of 80 hours of training.

Shadowed Center Creek Dental office during the week as intern for over 200 observation hours and for ten weeks. Also was an intern at Traverse Family Dental & Orthodontics.

Volunteered to help dental office with whatever additional duties needed

  • Prepared exam rooms, sterilizing instruments and ensuring necessary equipment is ready for dentists
  • Assisted dentists during procedures by handing them instruments and anticipating needs
  • Took and processed X-rays of patients
  • Greeted patients as they arrived and scheduled appointments
  • Took billing and insurance details from patients
  • Observed Dental Hygienist direct patients on recommended oral hygiene
  • Updated and maintained dental records with Dental Assistant
  • Handled general administrative and other duties to maintain the dental clinic with dental assistant

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Resume Overview

School Attended

  • Snow College
  • Utah Valley University

Job Titles Held:

  • Orthodontic Assistant
  • Dental Assistant Intern
  • Customer Service Manager
  • Corporate Trainer


  • Associate of Science
  • Some College (No Degree)

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