I am conscientious, hardworking and unafraid to assume responsibility. I am self motivated and derive great satisfaction from helping others. I am very organized and experienced in communicating with people to make their experience pleasant and comfortable.
Skills
Instrument sterilization
Diagnostic x-rays
Oral evaluations
Orthodontic photography
Impression taking
Oral surgery
Data entry
Disinfecting rooms and equipment
Restorative dentistry
Patient schedule management
Patient counseling
Sterilization techniques
Dental staff support
Restorative procedures
Exam room setups
Medical records management
Treatment room setup
Dentrix proficiency
Taking X-rays
Prosthetics
Experience
Orthodontic Assistant, 12/2005 to Current Vital Smiles – Norcross, GA,
Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
Prepared and polished patients' teeth before having braces installed.
Attached wiring for braces and advised patient on how to properly and gently brush and floss.
Made impressions of teeth for mouth guards and other oral fixtures.
Maintained master calendar and scheduled new appointments based on provider availability.
Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
Produced opposing models, study casts and impressions to provide dentists with information on relationship between teeth, gums and dental arches.
Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
Dental Assistant, 02/1995 to 12/2015 First Choice Dental – Madison, WI,
Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
Maintained clean, sterile and positive environment to optimize patient comfort, safety and satisfaction.
Maintained master calendar and scheduled new appointments based on provider availability.
Escorted patients to exam rooms while making friendly conversation to prepare for cleanings and procedures.
Instructed patients on postoperative care to protect dental work and promote healing.
Medical Assistant, 02/1993 to 01/1995 Interim Healthcare – Forsyth, GA,
Coordinated services with medical and office staff to improve patient satisfaction, engagement and compassionate care.
Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
Prepared prescription refill requests on behalf of physician to prevent lags.
Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
Assisted with technical treatments and entered information in patient records and charts.
Cleaned and disinfected chairs and equipment according to facility policy.
Answered appointment calls.
Scheduled appointments for patients via phone and in person.
Organized charts, documents and supplies to maintain team efficiency.
Educated patients about medications, procedures and physician's instructions.
Completed preventative maintenance, inspections and electrical safety testing.
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Took messages using Allscripts Touchworks.
Installed and precisely calibrated biomedical equipment.
Observed and documented patient status and reported patient complaints to case manager for resolution.
Efficiently performed insurance verification and pre-certification and pre-authorization functions.
Evaluated and reported current equipment inventory to appropriate sources.
Communicated with medical transcriptionists regarding patient medical records.
Trained patients on how to properly operate medical equipment.
Lowered equipment costs by [Number]% by implementing new inventory tracking system.
Verified type of radiology procedure prior to exams using HIPAA guidelines for two identifiers.
Scheduled surgeries by making arrangements with surgical center and verifying times with patients, preparing charts, pre-admission and consent forms.
Worked in collaboration with radiologists, sonographers and other healthcare team members.
Maintained working condition of equipment by closely following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs.
Used [Type] software to process patient payments and update accounts.
Measured patient peak flows.
Initiated dialysis treatment according to prescribed orders.
Contacted pharmacies to submit and refill patients' prescriptions.
Carefully prepared, reviewed and submitted patient statements.
Batch-scanned and indexed patient charts.
Contributed to efficient office operations by triaging patients by severity of medical complaint.
Helped residents achieve [Type] program goals and increase independence.
Assisted patients in preparation for examinations, assessing and recording vital signs.
Completed basic physical assessments of [Type] and [Type] patients to provide optimal care.
Assisted [Job title] in providing care to infants, children and adolescents.
Furnished necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
Kept facility stocked with necessary supplies, equipment and instruments.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Improved patient care and daily task efficiency resulting in smoother operations.
Assessed, documented and monitored vital signs for more than [Number] patients per day.
Prepared patients for examinations, taking vital signs and updating medical histories.
Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Followed all principles of asepsis and infection control.
Participated in maintenance of safe conditions within facility and other related areas, including performing [Task] and [Task].
Produced ER, OR and portable x-rays.
Supervised both clinical and administrative duties in medical office setting, including [Task], [Task] and [Task].
Removed strip printout from equipment to obtain permanent record of internal examination.
Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
Completed clinical documentation in accordance with agency guidelines.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Troubleshot malfunctioning equipment and test systems.
Selected equipment for use in ultrasound setup according to specifications of examination.
Reduced patient wait time by [Number]%.
Positioned patients for optimal comfort before procedures.
Reviewed treatment sheets for completeness and accuracy.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Cleaned, restocked and prepared exam rooms and medical equipment.
Maintained and calibrated lab instruments and equipment.
Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
Ordered and received disposable supplies and created SAP purchase orders.
Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
Monitored patient stability by checking vital signs and weight.
Sterilized medical instruments as needed.
Performed routine tests such as urine dip stick, vision and hearing tests.
Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
Recorded patient histories and filed supporting clinical data and diagnosis.
Acted as liaison between physician and patient, answering questions and delivering test results.
Coordinated and executed proper medical waste disposal.
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
Maintained clean and organized work area with adequate supplies and reagents.
Sterilized medical equipment after each procedure.
Completed clinical procedures and gathered patient data for interpretation by physician.
Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
Communicated with patients by phone and via written correspondence.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
Prepared equipment and positioned patients for cardiac catheterization and other invasive procedures.
Collected forms, copied insurance cards and [Action] to coordinate patient information for billing and insurance processing.
Performed wide range of clerical tasks, including imaging, transcription and verifying work to keep office workflows running smoothly.
Administered rapid tests such as [Type] and [Type] to help clinical staff assess conditions.
Completed and submitted clinical documentation in accordance with agency guidelines.
Resolved and clarified issues with patient medications and collaborated with local pharmacies.
Requested scripts from doctors and verified insurance and coding.
Identified operational improvements to drive efficiency and quality of care.
Tested and repaired dialysis and medical testing equipment.
Discontinued dialysis treatment according to established procedures.
Recorded vital signs and medical history for [Number] patients each [Timeframe].
Assisted cardiologists in special and complex cardiovascular procedures.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Prepared, stained, cover slipped and catalogued cytology specimens.
Obtained and recorded patient vital signs; escorted patients to examination rooms and documented medical histories.
Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
Performed wide range of clerical tasks, including imaging, transcription and verifying work to keep office workflows running smoothly.
Education and Training
Associate of Science: Medical Assisting, Expected in 06/1985 Bryant &Stratton Business Institute - Rochester, NY GPA:
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