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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

More than 10 years of experience in internal, external, and political organizing, including supervisory, including designing and leading campaigns. Experience in program development, training/coaching, assessing members and campaigns and develop new strategies to help achieve goals and results. 

Core Qualifications
  • Extensive knowledge and experience in internal labor and external organizing campaigns.
  • Result oriented; Ability to deliver on short-term and long-term program goals.
  • Contract enforcement and bargaining experience.
  • Supervisory experience.
  • Excellent communication skills (oral and written)
  • Training and coaching
  • Bilingual: English/Spanish
  • Experience in leading members, campaigns and collaborating with other agencies and community organizations to build organizing power.
  • Strategic planning and execution of program.
Experience
09/2014 to Current Organizer/Union Representative American Federation Of State, County And Municipal Employees (AFSCME) 3299 | City, STATE,

• Support up to 900-1,200 members in organizing and representation efforts using knowledge of basic employee labor laws, such as: FMLA, ADA, OSHA, Worker's Compensation, Fair Housing and Employment
• Relationship building: foster and maintain a collaborative work environment with members, management, and Employee Labor Representatives to identify, address and resolve worksite issues
• Perform outreach to members and non-members by placing cold calls, visits at their work sites and/or home.
• Identify contract violations, file grievances and represent members in meetings
• Design and organize department campaigns, develop message to mobilize members, generate petitions, gather signatures and declarations and crucial information
• Develop agenda, talking points for members, inoculate against push back/management’s message, and make a plan to address and negate points
• Create MAT-specific development programs utilizing strengths and identifying weaknesses and educating experienced MAT organizers on contemporary worker engagement & tracking skills
• Represent members in meetings, including but not limited to: disciplinary, Skelly Hearings, labor management meetings, bargaining, safety committees, special accommodations.
• Work collaboratively with disability management, LER, department management, and members to initiate interactive process and secure accommodations needed
• Held quarterly labor management meetings with Executive Directors, management, LER and MATs to address worksite issues/concerns to improve communication, work collaboratively and have active voice in decisions impacting membership; resulted in activating activist and identifying and testing and recruiting new leaders
• Facilitate leadership meetings and workshops

07/2013 to 09/2014 Organizer/ Lead Organizer East Bay Organizing Committee (EBOC)/ SEIU | City, STATE,

• Delivered on short-term and long-term organizing campaign plans and capacity building goals.
• Researched our targeted universe and conducted outreach such as cold calls, scheduled and unscheduled visits to their work sites, home, and a variety of settings
• Engaged on one-on-one persuasion, inoculation, assessment and motivation of unorganized workers in various settings, which included unprogrammed visits. Resulted in increased membership in our workshops and monthly leadership meetings
• Surveyed workers to identify workplace issues; Served as a liaison between workers and attorneys. Successfully identified an alarming number of wage theft cases at various worksites, which allowed for a class action lawsuit against a major fast food corporation
• Coordinated actions, facilitated meetings, workshops, and union related events
• Lead and trained new organizers, made a strategic plan for undeveloped work sites, resulting in the identification and mobilization of 30% new leaders and worker activists

08/2012 to 11/2012 Lead Labor Organizer Groundworks Campaigns | City, STATE,

• Developed and implemented campaign strategy, which strongly focused on reaching out to non-voters, presented key information on proposition and encouraged NO votes
• Developed strategic plan to target and flip undecided voters, which involved listening to conversations and identifying holes in the messaging; Modified message to better connect with voters if needed
• Lead staff debriefs, dispatched and tracked and recorded daily outcomes
• Made strategic campaign plan to meet benchmarks
• Lead the recruitment of canvassers for 5 Northern California offices using a variety of recruitment techniques, including multi-media and in-person outreach
• Provided training and supervision of 25 canvassers; maintained personnel files and payroll
• Trained, coached and assisted canvassers in the field individually

Education
Expected in 2018 MBA | Program Management John F. Kennedy University, Pleasant Hill, CA GPA:
Expected in 2009 Bachelor of Arts | Criminal Justice San Francisco State University , San Francisco, CA GPA:

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School Attended

  • John F. Kennedy University
  • San Francisco State University

Job Titles Held:

  • Organizer/Union Representative
  • Organizer/ Lead Organizer
  • Lead Labor Organizer

Degrees

  • MBA
  • Bachelor of Arts

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