Customer-centered, critical-thinking Oracle Functional Consultant with 12+ years of experience managing operational enhancement projects for organizations through ERP system solutions. Proven track record of transforming specific business requirements related to upgrades and process improvements into new/enhanced system designs. Knowledgeable innovator with exceptional attention to detail and superior client engagement skills known for recommending improved solutions to enhance existing systems.
Skills
Client interaction
Project scope analysis
Project planning
Analytical skills
Business process understanding
Software system design
Verbal and written communication
Troubleshooting
Education
ICFAI Business SchoolHyderabad, India, Expected in 04/2007 ā āMBA:Finance - GPA:
Winner of the Global Social Entrepreneurship Competition 2007 (organized by the University of Washington, Seattle campus, Michael G. Foster School of Business; Link: https://www.yumpu.com/en/document/read/20870195/the-global-social-entrepreneurship-competition-is-a-business-plan-)
Coursework in Finance, IT Systems and Marketing
Kalyani Government Engineering CollegeKalyani, India, Expected in 06/2002 ā āBachelor of Technology:Mechanical Engineering - GPA:
Awarded third prize by All India Council for Technical Education (AICTE) for final year project work
Coursework in Mechanical and IT Systems
Work History
Centers For Medicare & Medicaid Services - Oracle Functional Consultant City, STATE, 01/2014 - Current
Implemented AGILE methodologies and procedures in IPC special project.
Managed project activity break-down structure and timely progress for 4 functional SMEs, 5 developers, and 2 testing resources in IPC special project.
Liaised between CMS DFAS, CMS FSG, GDIT, NGS, and US Bank to transmit payments files directly from HIGLAS to commercial banks.
Professionally led interactions with project/IT/management teams across 8 different stakeholders to assess business requirements and design To-Be solutions for IPC special project in HIGLAS.
Managed design and development efforts (including estimation and notional timelines based on resource capacity) for critical enhancements (like introduction of partial holds in MCS/VMS, automatic application of Treasury Collection receipts) in HIGLAS that increased program wide compliance and cost benefit for CMS.
Presented business leaders with comprehensive analysis on associated cost/budget over-runs, timeline impacts, and resource forecast to address scope creep in projects while focusing on tangible client satisfaction and overall program benefits.
Collaborated closely with GDIT and CMS upper management to drive new initiative through development and implementation of processes like TCA and R12 AR/AP Netting during R12 upgrade project.
Wrote effective documentation for each critical business process area to deliver comprehensive sets of requirements and alignment with CMS's business objectives.
Developed, configured and tested applications for accurate alignment with HIGLAS project standards during R12 upgrade.
Created knowledge assets for GDIT by mapping HIGLAS Benefits business flow across AP, AR, GL, CM modules (Regression Testing Suite) that were highly appreciated by CMS.
Mentored other HOM team members by providing in-depth training sessions on critical business process in HIGLAS.
Resolved malfunctions with systems and programs through root-cause analysis followed by appropriate fixes (for example, Debt Management fix for half million debts right after DCS cut-over) that reduced ticket volumes significantly.
American Red Cross - Oracle Functional Consultant City, STATE, 09/2012 - 12/2013
Managed scope and procedures addressing external audit requirements by Grant Thornton on newly upgraded R12 system.
Presented in-depth technical assessment to help senior management decide on new functionality introduced in R12.
Designed and developed solutions for GL Data Access Sets, AP Bank Account Reconciliation Tolerances, Auto-Copy Journals, and FA Account Generation in R12.1.3 environment.
Performed planning and testing for fit, configuration, compatibility and adherence to organizational and regulatory expectations.
Worked closely with various stakeholders and acted as liaison between project sponsors, IT infrastructure personnel, and finance department to efficiently resolve process changes after upgrade to R12.
Crafted diagrams, flowcharts, and cutover checklists outlining logical operational steps.
City Of Virginia Beach - Oracle Functional Consultant City, STATE, 03/2012 - 08/2012
Managed functional and development teams to simulate, retro-fit and test all custom components with special emphasis on ACH, AP Checks and Positive Pay.
Performed detailed analysis that helped GL super users to decide on proper assignment of balancing segment values at Legal Entity and Ledger levels.
Trained finance department power users on changes brought about by R12 with special emphasis on AP Suppliers, Invoices, and Payments Process Requests.
Established comprehensive processes for supplier maintenance based on proper Certifying Agency notes using āSupplier Business Classificationā function in R12.
Liaised between Oracle On-Demand (OOD), City of Virginia Beach (COVB) Finance department, COVB Oracle IT team and COVB Payroll department to finalize instance cut-over, clone and upgrade strategies for CRP, SIT, UAT and Go-Live.
UGI Corporation - Oracle Functional Consultant City, STATE, 05/2011 - 03/2012
Reduced licensing fees by implementing solution to print checks from Oracle R12 AP module using XML publisher technology thereby eliminating licensed check printing software.
Increased compliance and control by implementing audit rules for expense reports based on complex supervisor hierarchy.
Facilitated brain storming session with finance department super-users and technical architecture team to reduce volume of customization that resulted in application maintenance costs savings.
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