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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Customer-centered, critical-thinking Oracle Functional Consultant with 12+ years of experience managing operational enhancement projects for organizations through ERP system solutions. Proven track record of transforming specific business requirements related to upgrades and process improvements into new/enhanced system designs. Knowledgeable innovator with exceptional attention to detail and superior client engagement skills known for recommending improved solutions to enhance existing systems.

Skills
  • Client interaction
  • Project scope analysis
  • Project planning
  • Analytical skills
  • Business process understanding
  • Software system design
  • Verbal and written communication
  • Troubleshooting
Education
ICFAI Business School Hyderabad, India, Expected in 04/2007 MBA : Finance - GPA :
  • Winner of the Global Social Entrepreneurship Competition 2007 (organized by the University of Washington, Seattle campus, Michael G. Foster School of Business; Link: https://www.yumpu.com/en/document/read/20870195/the-global-social-entrepreneurship-competition-is-a-business-plan-)
  • Coursework in Finance, IT Systems and Marketing
Kalyani Government Engineering College Kalyani, India, Expected in 06/2002 Bachelor of Technology : Mechanical Engineering - GPA :
  • Awarded third prize by All India Council for Technical Education (AICTE) for final year project work
  • Coursework in Mechanical and IT Systems
Work History
Centers For Medicare & Medicaid Services - Oracle Functional Consultant
City, STATE, 01/2014 - Current
  • Implemented AGILE methodologies and procedures in IPC special project.
  • Managed project activity break-down structure and timely progress for 4 functional SMEs, 5 developers, and 2 testing resources in IPC special project.
  • Liaised between CMS DFAS, CMS FSG, GDIT, NGS, and US Bank to transmit payments files directly from HIGLAS to commercial banks.
  • Professionally led interactions with project/IT/management teams across 8 different stakeholders to assess business requirements and design To-Be solutions for IPC special project in HIGLAS.
  • Managed design and development efforts (including estimation and notional timelines based on resource capacity) for critical enhancements (like introduction of partial holds in MCS/VMS, automatic application of Treasury Collection receipts) in HIGLAS that increased program wide compliance and cost benefit for CMS.
  • Presented business leaders with comprehensive analysis on associated cost/budget over-runs, timeline impacts, and resource forecast to address scope creep in projects while focusing on tangible client satisfaction and overall program benefits.
  • Collaborated closely with GDIT and CMS upper management to drive new initiative through development and implementation of processes like TCA and R12 AR/AP Netting during R12 upgrade project.
  • Wrote effective documentation for each critical business process area to deliver comprehensive sets of requirements and alignment with CMS's business objectives.
  • Developed, configured and tested applications for accurate alignment with HIGLAS project standards during R12 upgrade.
  • Created knowledge assets for GDIT by mapping HIGLAS Benefits business flow across AP, AR, GL, CM modules (Regression Testing Suite) that were highly appreciated by CMS.
  • Mentored other HOM team members by providing in-depth training sessions on critical business process in HIGLAS.
  • Resolved malfunctions with systems and programs through root-cause analysis followed by appropriate fixes (for example, Debt Management fix for half million debts right after DCS cut-over) that reduced ticket volumes significantly.
American Red Cross - Oracle Functional Consultant
City, STATE, 09/2012 - 12/2013
  • Managed scope and procedures addressing external audit requirements by Grant Thornton on newly upgraded R12 system.
  • Presented in-depth technical assessment to help senior management decide on new functionality introduced in R12.
  • Designed and developed solutions for GL Data Access Sets, AP Bank Account Reconciliation Tolerances, Auto-Copy Journals, and FA Account Generation in R12.1.3 environment.
  • Performed planning and testing for fit, configuration, compatibility and adherence to organizational and regulatory expectations.
  • Worked closely with various stakeholders and acted as liaison between project sponsors, IT infrastructure personnel, and finance department to efficiently resolve process changes after upgrade to R12.
  • Crafted diagrams, flowcharts, and cutover checklists outlining logical operational steps.
City Of Virginia Beach - Oracle Functional Consultant
City, STATE, 03/2012 - 08/2012
  • Managed functional and development teams to simulate, retro-fit and test all custom components with special emphasis on ACH, AP Checks and Positive Pay.
  • Performed detailed analysis that helped GL super users to decide on proper assignment of balancing segment values at Legal Entity and Ledger levels.
  • Trained finance department power users on changes brought about by R12 with special emphasis on AP Suppliers, Invoices, and Payments Process Requests.
  • Established comprehensive processes for supplier maintenance based on proper Certifying Agency notes using ‘Supplier Business Classification’ function in R12.
  • Liaised between Oracle On-Demand (OOD), City of Virginia Beach (COVB) Finance department, COVB Oracle IT team and COVB Payroll department to finalize instance cut-over, clone and upgrade strategies for CRP, SIT, UAT and Go-Live.
UGI Corporation - Oracle Functional Consultant
City, STATE, 05/2011 - 03/2012
  • Reduced licensing fees by implementing solution to print checks from Oracle R12 AP module using XML publisher technology thereby eliminating licensed check printing software.
  • Increased compliance and control by implementing audit rules for expense reports based on complex supervisor hierarchy.
  • Facilitated brain storming session with finance department super-users and technical architecture team to reduce volume of customization that resulted in application maintenance costs savings.

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Resume Overview

School Attended

  • ICFAI Business School
  • Kalyani Government Engineering College

Job Titles Held:

  • Oracle Functional Consultant
  • Oracle Functional Consultant
  • Oracle Functional Consultant
  • Oracle Functional Consultant

Degrees

  • MBA
  • Bachelor of Technology

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