Ophthalmic Assistant resume example

• Initiate Authorization requests for inpatient emergent input or output services.
• Research Claims inquiry specific to set department or authorization
• Assess and monitor inpatient census
• Process emergent requests related to Skilled nursing facilities, Rehab and URGENT IP admissions.
• Screen for eligibility and benefits
• Maintained tight production timetables and quality work
• Entered data in systems, attached medical records and facesheets to authorizations.
• Met production and TAT times at company expectancy
• Motivated and directed staff to align operations with organizational mission using positive feedback and teamwork.
• Obtained authorizations from multiple insurance carriers for various levels of care.
• Evaluated medical guidelines and benefit coverage to determine appropriateness of services.
• Supervised and maintained all utilization review documentation through Truecare.
• Performed prior authorization review of services requiring notification.
• Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
• Devise or identify solutions for irregular requests and issues.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.
• Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
• Demonstrated ability to advocate for and strive to protect health, safety, and rights of patient.

• Administered eye medications for dilation and treatment.
• Obtained and recorded patient medical history, including prior surgeries, family medical issues and past ocular history.
• Reviewed surgical plans and patient charts in order to prepare correct paperwork.
• Checked patient vision, field, fundus and other aspects for the ophthalmologist.
• Noted present complaints, medications and vital statistics like blood pressure and pulse rate.
• Perform and document visual acuities (Distance and Near) using snellen chart, finger count, hand motion and light perception.
• Perform and document eye pressure using tonometry, slit lamps, Goldmen perkins for patient with glaucoma or suspicion of glaucoma.
• Perform Optic Nerve scans on patients being treated for macular degeneration, glaucoma and other optic and macula diagnosis.
• Proficient in OCT, Fundas photography, lensometry, topography, Pacheymetry, keratometry, visual fields.
• History taking in regards to ocular, family, systemic illness, medications, allergies, and preparation of the EHR.
• Evaluate pupils for nerve or brain abnormalities
• Properly sterilize optical equipment

• Administered optical lens and frame sales, ensured insurance billing, and computed all charges and credits.
• Inspected eye wear lenses through a manual Lensometer
• Fitted and adjusted eyeglasses and contact lenses.
• Educated patients about proper contact lens care, visual hygiene and safety.
• Trained patients to safely insert and remove contact lenses.
• Used lensometers to measure and record patients’ lens power.
• Accurately measured bridge and eye size, vertex distance, temple length, pupillary distance and optical centers of eyes.
• Helped patients select frames according to desired style and color.
• Recommended lenses, lens coatings and frames to suit client needs.
• Managed patients' primary eye care health with professionalism and skill.
• Adjust glasses and perform minor eyeglass repair
• Provided complete patient eye care, refraction and eyeglass and contact lens distribution services.
• Filed exams and materials through insurance 
• Provided patient education on proper care for eye treatments. 
• Assisted with Cataract, Yag and other eye surgery scheduling and education to patients.
• Expert in contact lenses and RGPS 
• Provided examination, diagnosis, and treatment of visual disorders.
• Collected insurance information and provided the best sales options for patients
• Recommend specific lenses, coatings and frames to the our clients based on their needs and preferences.

This company sold to Family Eye Care Center 

• preliminary case history including current medical conditions. Visual acuities, dial in, phoropter, color vision and drop instillation. • Special testing – visual fields, fundus photography, slit lamp photography, optec vision screener.
• Delivered effective onboarding and training to new and existing employees and ensured that all staff members were cross-trained in other job roles.
• Reviewed operational policies and recommended solutions and change to the medical director.
• Monitored all phone calls and scheduled appointments.
• Maintained the clinic’s records and files, utilizing proper techniques to keep patient data confidential. 
• Performed administrative tasks such as processing insurance information, setting appointments and preparing prescriptions and other documents to be signed by the Optometrist.
• Maintained a sanitary work environment by disinfecting equipment, disposing of used supplies and cleaning exam rooms. 
• Authorized drug refills and provided detailed prescription information to pharmacies.

• Counted, measured and compounded medications following standard procedures.
• Reviewed and verified customer information and insurance provider information.
• Maintained proper drug storage procedures, registries, and records for controlled drugs.
• Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
• Resolved non-routine issues like third party billing, computer system and customer service issues.
• Supervised 3 pharmacy technicians and coordinated day-to-day assignments.
• Worked closely with Pharmacy Care Representatives (PCRs) in providing excellent patient care.
• Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
• Implemented standard procedures for mixing, packaging and labeling pharmaceuticals to ensure quality, security and proper disposal.
• Translated pharmacy communications for spanish speaking customers nationwide.
• Correctly completed pharmacy paperwork, including daily and weekly reports.
• Receptively answered customer questions and helped locate desired items in the pharmacy.
• Assisted the pharmacists with checking in and pricing drug orders, third party transactions and relevant paperwork.
• Assisted other pharmacy staff with drug inventory, purchasing, and receiving.
• Collected co-payments or full payments from customers.
• Restocked automated medication dispensing equipment.