Operations / Supply Chain Manager
Deliver Excellence in Management, Design Implementation and Strategic,
Results-focused, with strength in supply chain analysis, operational management and inventory control. Proficient in leveraging operational and customer service knowledge to manage concurrent objectives efficiently and influence positive outcomes with vendor management and negotiations. Approachable, tenacious, detail-oriented leader, consistently meeting and exceeding commitments to improve expectations.
Analyzed and ensured accuracy and accountability of distribution, logistics, merchandise received, and vendor invoicing for 1019 stores in US and Canada. Implemented corrective and preventive measures, including ensuring vendor compliance with corrective actions. Became go-to person for stores, corporate-wide, for accessing solutions to receipt, invoice and pricing issues. Monitored deliveries from all vendors to 200 audit stores, calculating threshold of error percentage.
Project Manager, National Pilot Program - Next Generation Stores (NGS)
Assisted with implementation of first 15 NGS locations in five states (PA, NV, CT, TX, and CO).
Project Manager, Test Pilot New Scanner Application for Company Wide Inventory Reduction Program
Tested new application of store "Symbol" scanners to help scan, identify and process aged products to assist stores with inventory reduction.
Maximized operational performance metrics for 13 stores in Rochester / Buffalo / Southern tier markets of New York, with total sales of +$100M. Oversaw approximately 100 direct reports in receiving, inventory control, stock replenishment, return-to-vendor, and front-end compliance. Collaborated with district human resource manager and district customer service trainer in hiring / training new hire associates and managers.
Received and processed on-line and phone orders for national / international students, including managing inventory to pull, pack and organize orders for student move in events. Topped $3M in sales, highest total for store to date at that time during college move-in (July through September).
Collaborated with store manager to assist in running $10M store. Developed and managed operations of store, including receiving, inventory control, stock replenishment, return-to-vendor and front end process. Assisted with 4 store openings in Florida. Managed 6 stores in South Florida to reach operational goals set by district manager.
Companies Worked For:
Job Titles Held: