Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

I am an operations manager focusing on successful team building, cost-cutting, and operational improvements. I am determined to strategies how to cut costs without impacting the quality of products and services. I am a reliable team player committed to building high-performing teams. I am a positive, motivational, and inspiring team leader with expertise in improving employee productivity. I have a forward-thinking team leader skilled at operating departments efficiently to meet goals. Throughout my time in the operations manager role, I have successfully matched employees with roles for maximum performance. My strongest suit is being a proactive and hardworking individual focused on continuous operational improvement. I am a very versatile and innovative management professional skilled at seeing the "big picture" while still focusing on details. I focus a lot of expertise on business development and streamlining processes and systems. I am extremely ambitious in my field of work, with excellent self-motivation and detail-oriented skills. I am an individual that is highly effective at promoting positive relationships and building capable teams. I like to have a track of record of improving overall operations, reducing overhead, and increasing corporate value through my line of work to improve my overall skills in achieving the best employees possible. I am here to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. I am a self-hardworking individual and a deeply passionate job seeker with strong organizational skills, eager to secure an entry-level project manager position. Ready to help any team achieve company goals.

  • Focus and Follow-Through
  • Planning and Implementation
  • Budget Development and Management
  • Department Oversight
  • Lead Support Skills
  • Team Leadership
  • Problem Anticipation and Resolution
  • Operational Efficiency
  • Maintaining Clean Work Areas
  • Records Organization and Management
  • Motivational Leadership
  • Team-Building Exercises
  • Employee Motivation
  • Behavior Identification
  • Process Improvement Strategies
Work History
Operational Manager, 09/2019 to Current
BloomiaKing George, VA,
  • Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
  • Devised processes to boost long-term business success and increase profit levels.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
  • Trained new employees on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Delegated daily operation tasks to employees, streamlining daily progress and efficiency.
  • Supervise 30 plus employees on daylight shift, overseeing efficiency of daily operation and meet our goal metric day to day .
  • Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
  • Managed, trained and motivate employees to overall help them continuously improve knowledge and abilities in the FedEx Operation.
Package Handler, 06/2018 to 09/2019
PoshmarkNewark, CA,
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Followed verbal and written instructions to properly move and ship products.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Removed debris and hazardous materials from packing area to avoid contamination.
Food Service Worker, 10/2017 to 05/2018
Frederick County Public SchoolsFrederick, MD,
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Learned other teammates' work tasks to train as backup.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Training and developing new employees to be efficient task at hand.
Bachelor of Science: Business Administration And Management, Expected in 05/2024
Slippery Rock University of Pennsylvania - Slippery Rock, PA
Associate of Science: Business Administration, Expected in 05/2022
Butler County Community College - Butler, PA
High School Diploma: , Expected in 05/2019
Lincoln High School - Ellwood City, PA,

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School Attended

  • Slippery Rock University of Pennsylvania
  • Butler County Community College
  • Lincoln High School

Job Titles Held:

  • Operational Manager
  • Package Handler
  • Food Service Worker


  • Bachelor of Science
  • Associate of Science
  • High School Diploma

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