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I am an operations manager focusing on successful team building, cost-cutting, and operational improvements. I am determined to strategies how to cut costs without impacting the quality of products and services. I am a reliable team player committed to building high-performing teams. I am a positive, motivational, and inspiring team leader with expertise in improving employee productivity. I have a forward-thinking team leader skilled at operating departments efficiently to meet goals. Throughout my time in the operations manager role, I have successfully matched employees with roles for maximum performance. My strongest suit is being a proactive and hardworking individual focused on continuous operational improvement. I am a very versatile and innovative management professional skilled at seeing the "big picture" while still focusing on details. I focus a lot of expertise on business development and streamlining processes and systems. I am extremely ambitious in my field of work, with excellent self-motivation and detail-oriented skills. I am an individual that is highly effective at promoting positive relationships and building capable teams. I like to have a track of record of improving overall operations, reducing overhead, and increasing corporate value through my line of work to improve my overall skills in achieving the best employees possible. I am here to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. I am a self-hardworking individual and a deeply passionate job seeker with strong organizational skills, eager to secure an entry-level project manager position. Ready to help any team achieve company goals.
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Bloomia – King George, VA,
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Devised processes to boost long-term business success and increase profit levels.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Delegated daily operation tasks to employees, streamlining daily progress and efficiency.
- Supervise 30 plus employees on daylight shift, overseeing efficiency of daily operation and meet our goal metric day to day .
- Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
- Managed, trained and motivate employees to overall help them continuously improve knowledge and abilities in the FedEx Operation.
Poshmark – Newark, CA,
- Used hand-held scanners and physical logs to accurately track item movements.
- Assembled, sealed, and loaded packages into correct trucks.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Removed debris and hazardous materials from packing area to avoid contamination.
Frederick County Public Schools – Frederick, MD,
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Learned other teammates' work tasks to train as backup.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
- Training and developing new employees to be efficient task at hand.
Slippery Rock University of Pennsylvania - Slippery Rock, PA
Butler County Community College - Butler, PA
Lincoln High School - Ellwood City, PA,
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Resume Overview
School Attended
- Slippery Rock University of Pennsylvania
- Butler County Community College
- Lincoln High School
Job Titles Held:
- Operational Manager
- Package Handler
- Food Service Worker
Degrees
- Bachelor of Science
- Associate of Science
- High School Diploma
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