operation specialist icm resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.

Dependable with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Education and Training
High School Diploma: , Expected in 06/2017
Osbourn Park High School - Manassas, VA,
Status -
Operation Specialist/ICM, 11/2018 - 06/2021
At Home Decor Superstore City, STATE,
  • Collaborated with team leaders to devise and implement solutions for issues and non-conformities.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Maintained positive working relationship with fellow staff and management.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Analyzed key performance indicators to identify effective strategies.
  • Organized client meetings to provide project updates.
  • Organized storage areas to maximize movement and minimize labor.
  • Put merchandise in assigned area, added tags and secured larger pieces as required.
  • Maintained work areas and kept organized.
  • Helped reduce loss and maintain facility compliance by upholding requirements for controlling inventory, updating documentation and tracking movements.
  • Liaised with vendor representatives to rectify damages and shortages.
  • Routed received merchandise to proper storage areas according to product specifications.
  • Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
  • Reviewed work orders to check correctness of deliveries.
  • Processed material requests from internal customers accurately and efficiently.
Interior Designer/Operation Specialist, 12/2019 - 05/2021
Container Store City, STATE,
  • Selected furniture, light fixtures and accessories to create unique and inviting rooms to meet customer vision.
  • Developed interior design concepts and prepared interior systems and finishes.
  • Visited home sites when necessary to assess and fulfill customer needs.
  • Collaborated closely with customers, adjusting plans to satisfy client needs and requirements.
  • Assisted clients successfully by choosing furnishings consistent with preferences and budget.
  • Provided information about available color palettes and helped select colors that reflected client personality and goals.
  • Reviewed project costs, budgets and adherence to schedules.
  • Gave clients information about strategies to keep spaces fresh and inviting.
  • Researched concepts and followed industry trends to provide knowledgeable insight to clients.
  • Used 3D software to allow customers to clearly visualize completed projects, creating "wow effect."
  • Created professional presentations to creatively communicate design intent and direction.
  • Maintained accurate specifications for each project.
  • Created custom design boards with attention to detail for visual representation, including samples of fabrics, wall finishes and flooring.
  • Implemented client needs from schematic design to construction document phase and installation.
  • Provided complimentary in-home consultations to prospective clients to gather ideas and promote design services.
  • Photographed completed interior design and staging projects to promote services and grow business.
  • Used natural and artificial lighting strategies to highlight features and areas of rooms.
Florest, 05/2016 - 02/2017
FannonMicheal's Flower's City, STATE,
  • Watered plants and cut, conditioned and cleaned flowers and foliage for storage.
  • Processed sales transactions via cash register and telephone orders.
  • Cut, arranged and produced flower bouquets and potted perennial plants according to customer specifications.
  • Prepared and processed floral orders to customer specifications via phone or resulting from in-store consultations.
  • Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
  • Processed new flower and greenery shipments by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
  • Program Evaluation
  • Improvement Plan Knowledge
  • Content Management Expertise
  • Experience in Leadership
  • Customer Service
  • Good Work Ethic
  • Organizational Skills
  • Computer Skills
  • People Skills
  • Training & Development
  • Reliable & Trustworthy
  • First Aid/CPR
  • Team Management
  • Critical Thinking
  • Team Building
  • Friendly, Positive Attitude
  • Problem Resolution
  • Basic Math
  • Flexible Schedule
Russian :
Native/ Bilingual:
Negotiated :

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Resume Overview

School Attended

  • Osbourn Park High School

Job Titles Held:

  • Operation Specialist/ICM
  • Interior Designer/Operation Specialist
  • Florest


  • High School Diploma

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