Crew Team Member with strong understanding of fast food restaurant industry. Determined and collaborative team member with leadership and commitment to fast action under pressure. Exceptional customer service perfectionist with patience, deliberation and dedication to patron satisfaction. Sharp and flexible employee willing to assume different roles depending on need at moments notice. Committed cashier with five years of experience processing customer payments through various point of sale systems. Quick and accurate when balancing cash drawer and reconciling credit machine printouts. Outstanding communication and customer engagement abilities. Resourceful loss prevention officer and security management professional with over one year of experience maintaining secure environments while providing effective security presence and visible deterrent to crime. Personable leader to monitor rule infractions, detect suspicious activities and minimize threats. Forward-thinking emergency response specialist. Remains calm during stressful situations.
- Risk management
- Loss prevention goals monitoring
- Maintenance & Repair
- Friendly, positive attitude
- Work ethic
- Computer skills
- Team building
- Project planning
- Communication
- Technical expertise
- Intelligence management
- Multitasking
- Clerical
- Leadership
- Organizational skills
- Merchandise stocking
- Store opening and closing
- Training and coaching
- Verbal/written communication
- Payment processing
- Customer relations
- Schedule coordination
- Punctuality
- Hard-working
- Returns and exchanges
- Cash management
- Customer assistance
- Technical writing
Washington, IN, 09/2014 - Current
- Maintains a display of movement of ships, aircraft, missiles and natural objects detected by observing a radar.
- Identifies all objects on a radar, determines their movements and disseminates the information to others by internal communication systems.
- Supervises and trains personnel operating radar and associated electronic equipment, plotting display information, operating telephones and keeping logs.
- Controlling boat assets to a safe landing using external communication systems.
- Conduct self- assessment protocols for on ship/ own ship training for knowledge, skills and abilities for Link Management.
- Safely navigate own ship using all Navigation equipment onboard in harbor waters, coastal water and open ocean.
- Planning, routing, writing, editing and reviewing paperwork for supervisors.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Completed ongoing quality checks on radar and navigation products, closely following strict quality assurance guidelines.
Fort Worth, TX, 08/2020 - 10/2021
- Monitored and supervised customer's activities in store to detect signs of attempted theft.
- Monitored loss prevention operations to minimize impact of shrink and identify theft and fraud.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Trained new Loss Prevention Specialist on safety protocols and company standards.
- Coached associates on company inventory, shrinkage and company procedures for front end sales.
- Identified and reported internal theft through appropriate channels.
Redondo Beach, CA, 01/2013 - 04/2013
- Operated cash register, collected payments and provided accurate change.
- Trained new team members in cash register operation, and customer services.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Assisted with purchases, locating items and signing up for rewards programs.
- Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
City, STATE, 12/2012 - 08/2014
- Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
- Cleaned food storage bins, and utensils for member use.
- Packaged and stored food products appropriately for proper handling and preservation.
- Demonstrated understanding of menu items and explained to guests accurately.
- Restocked cupboards, refrigerators and service stations with new food items or supplies.
- Cross-trained in other kitchen positions to support team and meet customer needs.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
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Resume Overview
School Attended
- Volunteer High School
- Columbia College
Job Titles Held:
- Operation Specialist
- Loss Prevention Specialist
- Cashier
- Team Leader Member
Degrees
- High School Diploma
- Associate of Arts
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