Operation Analyst Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary
Dynamic, motivated, and certified over 8+ years of experience in managing inventory stock and improving efficiency at the warehouse. Ability to handle the demand-supply gap, taking crucial decisions, discard low quality products, and ensuring Expertise in resolving critical issues and ensuring safe working environment on the shop floor/warehouse
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Work History
04/2013 to Current Operation Analyst Maximus, Inc. | Sandy, UT,
  • Responsible for the integrity and accuracy of all inventory activities in the warehouses by maintaining a comprehensive Cycle Count Program ensures organization and accuracy of inventory database in the system.
  • Review Inventory system and Monitor stock levels to ensure the minimum stock level is not breached.
  • Closely monitor the returned procedure is being followed and take responsibility in ensuring all returned stocks are logged and dealt with promptly.
  • Liaise with internal customers, suppliers, on all stock related issues, receives, unpacks, inspects items for damage, defects, etc.
  • Verifies accuracy of shipments, and the Purchasing and Finance departments reports discrepancies or damage in items received.
  • Review stock system for non-moving stock or expired stock and follow discard procedures to dispose those stock by management approval and reconcile the system.
  • Monitoring and adherence to FIFO and WMS inventory transactions and outages, determining root causes, accuracy, and effectiveness which result in meeting and exceeding customers’ standard procedure guidelines.
  • Cooperates and collaborates within operations and cross-functional teams on continuous improvement programs to optimize supply chain and inventory control processes.
02/2012 to 04/2013 Procurement /material Specialist Carlisle Companies Inc. | Carlisle, PA,
  • Developed dynamic purchasing schedule that maintained inventory levels but allowed for best pricing.
  • Created strong working relationships with departmental managers and with all vendors.
  • Worked closely with logistics team to create a comprehensive inventory tracking system.
  • Tracked and reported slow moving and obsolete products to minimize write-offs.
  • Coordinates timing of purchase, acceptance, and routing of materials based on program need.
  • Managed all inventory in the warehouse and ensured proper handling, and packaging of goods and materials.
  • Participated in monthly cycle counting for warehouse and shop to ensure accountability of inventory.
  • Planning Department and distributed materials, accordingly, issued miscellaneous material requirements to the Manufacturing,.
  • Test and Engineering departments.
  • Key Accomplishments: Created metric reports to perform forecast to actual variance analysis; evaluated and monitored contract performance to determine the need for contract change orders to mitigate business and maximize financial objectives.
08/2003 to 10/2009 Order Management Specialist AGILENT TECHNOLOGIES | City, STATE,
  • Performed sales order support functions such as customers' order acknowledgement, generation of support quote contracts and managed customer orders and shipments.
  • Aided Agilent worldwide customers in areas such as sales, order fulfillment processes and customer service requests.
  • Interfaced with customers, sales and service representatives to handle a variety of pre-sales or post-sales service functions.
  • Generated quotations with proprietary database, reviewed accuracy in pricing, discounts, and product list.
  • Provided oversight and leadership across Supply chain ensuring key performance levels are maintained and executed in a timely manner.
  • Ensure appropriate transfer accounting and reporting procedures are performed including follow-up on aging in-transit, cost, or quantity differences.
  • Resolved an average of 550 inquiries in any given months and consistently met performance benchmarks in all areas (speed, accuracy, and volume).
  • Proactively communicated manufacturing and engineering changes of new products released schedules issues to customer, resulted in increased customer satisfaction and complete product reliability.
  • A leader in advising management of status of work in process, material availability and potential production problems to ensure that personnel, equipment, materials, and services are provided as needed.
  • Coordinated shipments that fell outside of product structure by determining optimum availability dates from internal and external suppliers, increasing reliability of new product delivery by 100.
09/1997 to 08/2003 Logistic-Material Control Specialist AGILENT TECHNOLOGIES, Hewlett Packard Company | City, STATE,
  • Managed all inventory in the warehouse and ensured proper material handling and receiving.
  • Performed materials management functions using ERP system included receiving, invoiced validation, researched discrepancies, followed up on orders, vendor relations, system maintenance and problem resolution as assigned.
  • Verified material received to determine irregularities in order; inspected materials and rejected defective ones.
  • Analyzed and corrected daily inventory discrepancies in a timely manner to ensured accurate and precise perpetual inventory records.
  • Reviewed warehouse inventory records and adjustment to ensure accurate inventory information.
  • Ensured new tools and processes are effectively integrated with business function to achieve maximum productivity gains.
  • Coordinated shipments that fell outside of product structure by determining optimum availability dates from internal and external suppliers, increased reliability of new product delivery by 100%.
  • Ensured new tools and processes are effectively integrated with business function in order to achieved maximum productivity gains.
Expected in AA | Business West Valley College, , CA GPA:
Expected in American Production & Inventory Control (APICS) | , , GPA:

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Resume Overview

School Attended
  • West Valley College
Job Titles Held:
  • Operation Analyst
  • Procurement /material Specialist
  • Order Management Specialist
  • Logistic-Material Control Specialist
  • AA
  • American Production & Inventory Control (APICS)