Human Resources Associate with comprehensive background in recruiting and employee relations. Detail-oriented [Job Title] with four years in benefits and payroll. Assures ongoing compliance with federal and state laws. Human Resource Assoicate with three years in recruiting, interviewing, training and public speaking. Highly responsible, organized and self-motivated.
Audit preparation and reporting
Employee training and development
Excellent communication skills
Articulate and well-spoken
Works well under pressure
Onboarding Coordinator, 11/2013 to Current Amazon.com – Fort Worth, TX
High Volume Hiring for specific sites
Sourced, recruited, and hired 2300 employees in 2015 with a team of 6.
Performs administrative duties for HR Department and Operations.
Maintained personnel records and confidential information.
Process I-9 Paperwork for new hire and administers payroll for base location.
Assisted with monitoring employee relations program and activities such as employee recognition.
Serve as a liaison between the HR staff in fielding questions and inquiries from employees.
Track new hires for scheduled start dates, prepare new hire paperwork, and conduct on boarding training.
Helped launch 3 sites and assisted with training individuals on new systems.
Transferred and uploaded over 1000 personnel files to new system
Administrative Assistant, 04/2008 to 11/2013 Signature Flight Support – Dallas, TX
Conducted onboarding orientation
Administered payroll for base location
Coordinated open enrollment for benefits
Served as base liaison for LOA, short term, and long term disability
Resolved complaints with associates and customers
Accounts Receivable Assistant, 11/2007 to 08/2011 Arteriors Home – Dallas, TX
Dealt directly with vendors in processing payments
Resolved delinquent accounts
Set up payment terms
Ran aging reports which helped keep delinquent accounts down
E-Representative, 01/2004 to 01/2005 Neiman Marcus – ARLINGTON, TX
Effectively managed a high-volume of inbound and outbound customer calls.
Addressed and resolved customer product complaints empathetically and professionally.
Defused volatile customer situations calmly and courteously.
Gathered and verified all required customer information for tracking purposes.
Tour Consultant, 01/2001 to 01/2004 Dan Dipert Tours – Arlington, TX
Responded to all customer inquiries thoroughly and professionally.
Entered data promptly and efficiently .
Answered customer questions about specific tour packages and availability both over the phone and in person
Worked many travel expos.
Cable System Installer, 06/1998 to 12/2006 United States Army/Texas National Guard – Fort Hood, TX
Made the rank of Sergeant
Operated and maintained communications equipment and operations.
Communicated urgent orders and directions effectively to team of 4 personnel.
Surveyed and analyzed terrain to determine optimum equipment placement and use.
Documented and processed classified materials.
Tracked and filed administrative paperwork and personnel folders.
Planned and briefed personnel on missions.
Drafted military and nonmilitary correspondence.
Bachelor of Science: Psychology, 2012 University of Houston-Victoria - Victoria, TX