Offshore Manager resume example

Largest U.S. book retailer with 40K employees across more than 1,300 stores and $5.1B in annual revenue. Manage and led 4-person team in all aspects of software development and implementation. Engaged project stakeholders to identify functional needs, design solution strategies, and develop technical specifications. Defined project plans complete with scope, milestones, and deliverables. Directed planning and execution of quality assurance testing, code review, and defect resolution. Oversaw risk management and mitigation. Coordinated vendor maintenance activities to ensure high-quality product delivery. Directed design and implementation of total solution for B&N Membership Program. Coordinated all application, Oracle database, coding, and infrastructure upgrades to accommodate exponential program growth to nearly 6M annual members, generating $700M in revenue over the past 8 years.

Designed and implemented a web base Membership Internet site for tracking/updating the status of each membership sold using the Microsoft MVVM pattern.

Supported/enhanced B&N Electronic Commerce Internet site submitting purchase/invoice transactions.

Named Principal Manager for enhancement and administration of Sales Audit System to review and analyze 100% of data from sales, returns, and coupon redemption transactions 24x7 for more than 800 retail locations.

Orchestrated design, development, and deployment of Book Fair Tracking System using ASP.NET, AJAX, and C# to track merchandise purchases across all 50 states for issuing rewards and discounts to participating schools.

Managed membership/Sales Audit windows/HPUX servers’ infrastructure for production and development that included seven windows servers and two Unix HPUX servers.

Participated in design and implementation of Disaster Recovery plan for membership and Sales Audit applications.

Global investment banking and securities company with more than $100B in annual revenue.

Directed team of 7 programmers, including 2 in Hong Kong and 5 in the U.S., through all software development phases. Oversaw requirements gathering and analysis. Defined technical specifications and prepared design documents. Coordinated development, testing, code reviews, implementation, and support. Planned and managed system and application migrations. Collaborated with System Tool Design Team to develop and manage Interplex and Insight products for various Windows platforms. Selected to serve as Project Lifecycle Planning Committee Member.

Member of User Interface team for Imaging Systems that designs and improves the Form Subsystem, Notes Windows Subsystem, Batch Viewer Subsystem and Semaphore DLL using Windows SDK (version 3.0/3.1) functions extensively.