office support associate resume example with 16+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

I/R Jessica Claire Profile Versatile Property Manager offering 10 years of expertise in tenant relations, sales, marketing and business transactions whom is goal-oriented. with a performance-minded approach. Alongside expertise, includes the ability to implement, enforce property rules and regulations; while ensuring a safe, comfortable environment.

  • Mail Sorting and Distribution
  • Appointment Scheduling
  • Documentation and Reporting
  • Information Confidentiality
  • Scheduling Meetings
  • Prioritizing Work
  • Verbal and Written Communication
  • Customer Service
  • Calendar Management
  • Mail Management
  • Payment Processing
  • Valid Driver's License
  • Microsoft Office
  • Positive Attitude
  • Bank Deposit Reconciliation
  • Vendor Relations
  • Understands Grammar
  • Professional and Mature
06/2022 to 09/2022
Office Support Associate Alliant Greenwood Village, CO,
  • Maintained positive working relationship with fellow staff and management.
  • Answered phones and routed voicemails to respective employees.
  • Maintained business records by updating customer information.
  • Maintained front desk to provide positive first impression.
  • Received and distributed mail, letters and packages.
  • Greeted guests and vendors to assist in navigating space.
  • Assisted with set up for social events and food deliveries.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Monitored calendars and scheduled appointments based on availability and established load limits.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Greeted visitors or callers to handle questions or direct to appropriate staff.
  • Answered phone calls and welcomed visitors to office.
  • Monitored office services mailbox for business support needs and requests.
02/2021 to 04/2022
EVS Attendant Jamul Casino Jamul, CA,
  • Cleaned and sanitized rooms and furnishings in assigned work areas, following established policies and procedures in order to maintain high standards of cleanliness and sanitation throughout the entire hospital.
05/2005 to 02/2020
Senior Community Manager Relay Resources Juvenile Justice Center - Portland, OR,
  • Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas
  • Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums,
  • Mortgage, taxes, and incurred operating expenses
  • Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance
  • Investigate complaints, disturbances and violations and resolve problems following management rules and regulations
  • Manage and oversee operations, maintenance, administration, and improvement of commercial, industrial, or residential properties
  • Negotiate the sale, lease, or development of property and complete or review appropriate documents and forms
  • Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability
  • Determine and certify the eligibility of prospective tenants, following government regulations
  • Prepare detailed budgets and financial reports for properties
  • Direct and coordinate the activities of staff and contract personnel and evaluate their performance
  • Market vacant space to prospective tenants through leasing agents, advertising, or other methods
  • Solicit and analyze bids from contractors for repairs, renovations, and maintenance
  • Review rents to ensure that they are in line with rental markets
  • Prepare and administer contracts for provision of property services such as cleaning, maintenance, and security services
  • Purchase building and maintenance supplies, equipment, or furniture
  • Act as liaisons between on-site managers or tenants and owners
  • Confer regularly with community association members to ensure their needs are being met
  • Confer with legal authorities to ensure that renting and advertising practices are not discriminatory and that
  • Properties comply with state and federal regulations
  • Followed up on delinquent tenants and coordinated collection procedures.
05/2006 to 03/2016
Cashier Fellowship Senior Living Basking Ridge, NJ,
  • Greeted customers, helped locate merchandise and suggested suitable options
  • Counted cash in register drawer at beginning and end of shift
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
  • Checked prices for customers and processed items sold by scanning barcodes
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
  • Used cash registers and POS systems to request and record customer orders and compute bills
  • Answered questions about store policies and concerns to support positive customer experiences
  • Assisted customers with special services, account updates and promotional options.
Education and Training
Expected in 04/2015
: Business Administration
College of Southern Nevada - Las Vegas, NV
Expected in 05/1977
High School Diploma:
Murphy High School - , AL
key skills and characteristics Budgeting Repair Community Management Tenant and Eviction Laws Income and Expense Management Fundraising Property tours and inspections Maintenance knowledge Affordable housing programs knowledge Staff management Leasing and sales Marketing and advertising Tenant and eviction laws Know Your Customer

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Resume Overview

School Attended

  • College of Southern Nevada
  • Murphy High School

Job Titles Held:

  • Office Support Associate
  • EVS Attendant
  • Senior Community Manager
  • Cashier


  • High School Diploma

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