LiveCareer-Resume

office supervisor construction laborer resume example with 5+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Skilled general labor professional with strong work background, focuses on team collaboration and strong safety records. Diligent about supporting progress by moving and organizing materials, collecting debris and preparing equipment. Reliable Labor Worker comfortable handling physically demanding tasks across long shifts and through problematic weather conditions. Proven resourcefulness and handling of difficult labor projects. Juggles multiple tasks to keep assignment timelines on schedule. Established reputation for punctuality and dedicated work ethic.

Dynamic Office Manager with 5 years of experience in supporting day-to-day operational functions to provide smooth-running business. Highly dependable, ethical and reliable support specialist and leader in blending advanced organizational, technical and business acumen. Crucial assistance to office staff and customers with eagerness and attentiveness.

Skills
  • Planning and organization
  • Standard operating procedures understanding
  • Hand tool operations
  • Scheduling and calendar management
  • Proposal writing
  • Employee management
  • Expense reporting
  • Invoicing and billing
  • Event coordination
  • Recordkeeping abilities
  • Customer relations
  • Data entry
  • Billing
  • Microsoft Office
Education and Training
West Broward High School Pembroke Pines, FL Expected in 05/2018 High School Diploma : - GPA :
  • [Number] GPA Weighted 3.5
Broward College Fort Lauderdale, FL Expected in Associate of Arts : Political Science - GPA :
Experience
Inova Federal Credit Union - Office Supervisor, Construction Laborer
Mishawaka, IN, 04/2016 - Current
  • Defined and documented office procedures, using updated SOPs to provide thorough and comprehensive training for all administrative support staff.
  • Monitored financial bookkeeping for accuracy and compliance, resolving identified discrepancies.
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Increased office organization by developing filing system and customer database protocols.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Updated employee paperwork and records.
  • Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
  • Optimized personnel coverage, preparing work schedules based on staff availability and forecasted demands.
  • Maintained clean, safe working environment by removing waste from job site prior to shift completion.
  • Assisted distribution of tools, materials and equipment to skilled workers.
  • Assisted electrical, plumbing and carpentry teams by completing basic and semi-skilled work.
Lee Health - Member Service Specialist
Bonita Springs, FL, 01/2021 - 03/2021
  • Managed continuous delivery of top quality membership support.
  • Answered inbound calls from wide range of members, welcoming callers in polite, friendly and professional manner.
  • Maintained high levels of professionalism as well as product knowledge across providers of [Product or Service].
  • Contacted customers about potential service upgrades, new [Type] services and account changes.
  • Cross-trained on [Type] and [Type] roles in order to provide skilled back-up for customer-facing teams.
  • Executed Dozens outbound calls each week to existing customers, resulting in a 24% increase in sales.
Albertsons Company Inc. - Donor Recruiter
Elgin, IL, 10/2019 - 11/2020
  • Utilized script for on-demand phone project assignment to deliver surveys to recipients.
  • Developed practical and comprehensive lines of questioning to encourage communication with the subject of the interview.
  • Interacted sensitively, effectively, and professionally with individuals from diverse cultural, socioeconomic and educational, sexual, gender and religious orientations and backgrounds.
  • Maintained confidentiality when addressing sensitive information with tact and diplomacy.
  • Derived marketing materials to customer locations on time.
  • Answered [number] calls per [timeframe] to assist with customer questions and concerns.
  • Improved operations by working with team members and customers to find workable solutions.
  • Performed site evaluations, customer surveys and team audits.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
Publix - Customer Service Clerk
City, STATE, 08/2018 - 10/2019
  • Advised customers on optimal selections based on individual requirements and preferences.
  • Directed visitors to correct personnel to handle individual concerns.
  • Maximized revenue by proactively building and managing key customer relationships.
  • Maintained detailed knowledge of customer service initiatives to uphold high standards of service quality.
  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Maintained front check out area to keep traffic flows running smoothly and efficiently.

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Resume Overview

School Attended

  • West Broward High School
  • Broward College

Job Titles Held:

  • Office Supervisor, Construction Laborer
  • Member Service Specialist
  • Donor Recruiter
  • Customer Service Clerk

Degrees

  • High School Diploma
  • Associate of Arts

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