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Office Manager For Residence Education And Housing resume example with 12+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Responsible for possessing first-rate scheduling, telephone and documentation abilities. Service-oriented individual with expertise in preparing and modifying documents, coordinating meetings and trips and preparing responses on behalf of company. Committed to establishing stellar rapport with clients of diverse backgrounds. Multitasking Secretary with experience in calendaring systems and meeting coordination. Strong skills in document editing, issue resolution. Considered valuable administrative asset to organization. Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation. Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Skills
  • Document retrieval
  • Proposal writing
  • Multi-line phone systems
  • Billing and coding
  • Technologically savvy
  • Meeting planning
  • Issue response and resolution
  • Editing and proofreading
  • Detailed meeting minutes
  • Database entry
  • Sensitive material handling
  • Scheduling and calendar management
  • Meeting participation
  • Employee training and development
  • Data entry documentation
  • Expense reporting
Experience
Office Manager for Residence Education and Housing, 01/2001 to 06/2005
University Of ArkansasHarrisburg, PA,
  • Facilitated communication between dean, faculty and students to support successful college operations
  • Entered accurate data to maintain departmental student, faculty and operational records
  • Managed logistics of purchases such as supplies, textbooks and audio-visual devices
  • Scheduled and coordinated dean's appointments and travel arrangements for official university business
  • Input data into Access database system for all applicable students and conducted follow-up on all cases assigned to me
  • Proofed and edited letters and other correspondence to correct grammar and spelling errors
  • Strengthened operational efficiencies and traceability by developing organizational filing systems for records, agendas and reports.
  • Coordinated catering services for various functions, including sales trainings and department meetings
  • Responded to issues quickly by using triage and problem solving skills to provide resolution
  • Assisted in the hiring and supervision of several student interns.
  • Assisted the Admissions office with information/clearances on readmitted students
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Increased office organization by developing filing system and customer database protocols.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Oversaw office inventory and timely reordering of supplies.
  • Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
  • Managed and controlled office supply inventory to secure timely ordering or requisition of depleted or low-level stock.
  • Greeted visitors promptly and directed to correct locations.
  • Solicited vendor quotes to determine optimal material purchase pricing.
  • Planned for major business changes, including system conversions and office moves.
Assistant to the Dean of Students, 07/2012 to 06/2020
Longwood UniversityCity, STATE,
  • Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Tracked and submitted employee timesheets to accounting department for payroll processing.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Monitored attendance records by taking note of staff vacation time, sick days and personal days.
  • Arranged travel and hotel accommodations for international and domestic business meetings and trips.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
  • Maintained inventory in administrative building supply closet to prevent shortages of supplies.
  • Helped select and train student staff.
  • Worked Admissions' open houses to answer departmental questions
Administrative Assistant to the DOS/RCL Office, 07/2020 to n/a
Longwood UniversityCity, STATE,
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
  • Tracked and submitted employee timesheets to accounting department for payroll processing.
  • Monitored attendance records by taking note of staff vacation time, sick days and personal days.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Maintained inventory in administrative building supply closet to prevent shortages of supplies.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Coordinate purchase lists from professional staff and purchase for departments, including supplies for over 200 student employees.
  • Create the on call schedules for professional staff, year round
  • Assist with travel paperwork and arrangements for conferences, business trips
  • Respond to 4 different email accounts
  • Assist Deans in colleges across campus with background checks on readmitted student applications
Education and Training
: Management, English, Psychology, Anthropology, Expected in
Longwood College - Farmville, VA,
GPA:

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Resume Overview

School Attended

  • Longwood College

Job Titles Held:

  • Office Manager for Residence Education and Housing
  • Assistant to the Dean of Students
  • Administrative Assistant to the DOS/RCL Office

Degrees

  • Some College (No Degree)

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