Office Manager For Residence Education And Housing resume example with 12+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Responsible for possessing first-rate scheduling, telephone and documentation abilities. Service-oriented individual with expertise in preparing and modifying documents, coordinating meetings and trips and preparing responses on behalf of company. Committed to establishing stellar rapport with clients of diverse backgrounds. Multitasking Secretary with experience in calendaring systems and meeting coordination. Strong skills in document editing, issue resolution. Considered valuable administrative asset to organization. Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation. Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Skills
Document retrieval
Proposal writing
Multi-line phone systems
Billing and coding
Technologically savvy
Meeting planning
Issue response and resolution
Editing and proofreading
Detailed meeting minutes
Database entry
Sensitive material handling
Scheduling and calendar management
Meeting participation
Employee training and development
Data entry documentation
Expense reporting
Experience
Office Manager for Residence Education and Housing, 01/2001 to 06/2005 University Of Arkansas – Harrisburg, PA,
Facilitated communication between dean, faculty and students to support successful college operations
Entered accurate data to maintain departmental student, faculty and operational records
Managed logistics of purchases such as supplies, textbooks and audio-visual devices
Scheduled and coordinated dean's appointments and travel arrangements for official university business
Input data into Access database system for all applicable students and conducted follow-up on all cases assigned to me
Proofed and edited letters and other correspondence to correct grammar and spelling errors
Strengthened operational efficiencies and traceability by developing organizational filing systems for records, agendas and reports.
Coordinated catering services for various functions, including sales trainings and department meetings
Responded to issues quickly by using triage and problem solving skills to provide resolution
Assisted in the hiring and supervision of several student interns.
Assisted the Admissions office with information/clearances on readmitted students
Handled scheduling and managed timely and effective allocation of resources and calendars.
Increased office organization by developing filing system and customer database protocols.
Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
Oversaw office inventory and timely reordering of supplies.
Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
Managed and controlled office supply inventory to secure timely ordering or requisition of depleted or low-level stock.
Greeted visitors promptly and directed to correct locations.
Solicited vendor quotes to determine optimal material purchase pricing.
Planned for major business changes, including system conversions and office moves.
Assistant to the Dean of Students, 07/2012 to 06/2020 Longwood University – City, STATE,
Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
Tracked and submitted employee timesheets to accounting department for payroll processing.
Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Monitored attendance records by taking note of staff vacation time, sick days and personal days.
Arranged travel and hotel accommodations for international and domestic business meetings and trips.
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
Maintained inventory in administrative building supply closet to prevent shortages of supplies.
Helped select and train student staff.
Worked Admissions' open houses to answer departmental questions
Administrative Assistant to the DOS/RCL Office, 07/2020 to n/a Longwood University – City, STATE,
Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
Tracked and submitted employee timesheets to accounting department for payroll processing.
Monitored attendance records by taking note of staff vacation time, sick days and personal days.
Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Maintained inventory in administrative building supply closet to prevent shortages of supplies.
Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
Coordinate purchase lists from professional staff and purchase for departments, including supplies for over 200 student employees.
Create the on call schedules for professional staff, year round
Assist with travel paperwork and arrangements for conferences, business trips
Respond to 4 different email accounts
Assist Deans in colleges across campus with background checks on readmitted student applications
Education and Training
: Management, English, Psychology, Anthropology, Expected in Longwood College - Farmville, VA, GPA:
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Resume Overview
School Attended
Longwood College
Job Titles Held:
Office Manager for Residence Education and Housing